NOBL CA store reviewsSee product reviews

Fast shipping.

Return process is not fair.

Great experience!

waiting to see how they respond

Service difficult to reach. Return only available if self-paying

As promised

Waited on the line for customer service 4 x for 20-30 minutes each time, only to be hung upon when it was my turn to speak!

Everything has been wonderful

Easy to deal with

Follow up on emails are bad, can't get my refund because I want to return it because it doesn't fit my needs. I can't imagine how bad the process will be for the life time warranty.

delivered quickly and was well packaged.

It was intuitive and highly organized with and easy check out.

Livraison rapide

Great

Luggage is great but customer service is non-existent

Good marketing bad customer service

Good website. Easy ordering

User interface with ordering is misleading and confusing at check out. I purchased the carry-on, paid, then was offered a discount. It was VERY unclear that the discount would only apply to a SECOND carry-on. Once I clicked ‘yes I want the discount’ a purchase went through for a second item that I DID NOT WANT. I immediately went to customer support and was told I could not cancel the second item as it had been shipped! A refund after I got the luggage and returned it. Waiting for info to return

Disappointed!

Very excited when I was purchasing on line, now that it has arrived, not worth the hype.

I'm still waiting for a return label.

horrible customer service

Again, quality issues.

My luggage cover did not arrive. I was offered a $30 ecard in its place. Considering the value of the cover is $45 that was not acceptable. I was told the covers were no longer in stock. So I wonder if there was false advertising on your site to entice buyers. My experience with customer service was terrible. I was ghosted on the chat site and promised a call back by one of your agents on the phone which I never received

Excellent! Very nice 😊

I wanted to return it but I was told it would cost me $100-$150 because I was returning it for personal reasons. I also bought the suitcase because I thought it was a Canadian company. Right on the box in big bold letters it says MADE IN CHINA. The person I was talking to when I finally got through to someone said it was an American company and then later said it was a North American company. If it was in Canada, there is no way I would have to pay $100 - $150 to return it.

Easy to order and pay, great shipping, so prompt!

Responsive

I was pleased with my item being delivered quickly.

Quick shipping. Glad to support Canadian.

Gift card not received..sent an email to you about this

I had a small issue with receipt of free gifts which was handled quickly and efficiently.

I love that i'm supporting a Canadian business and the website was very easy to navigate. The information was easy to find.

Your customer service people will not provide me the information to return my luggage after four phone calls. Each time they say we will send you the form in two days. I get an email from Nobl with a live chat link and it takes me to a site that is flagged as a cybersecurity risk. Never buying from you again.

Great experience

Easy shopping experience.

Great product and fast shipping

Good experience although too nail emails post purchase.

I guess I just wish that the carry on mini is little bit more smaller so that it can fit Air Canada strict carry on size requirements. Like the mini SHOULD fit like I did double check both Air Canada carry-on size requirements and the mini carry-on size but just wish it was like maybe an inch smaller height width and length. Air Canada does very strict measurements for carry on luggage

Very good