FD ReviewsSee store reviews

I had a great experience working with Tatyena from Frank Darling for my engagement ring. From start to finish, the process was smooth and straightforward. She was very knowledgeable and took the time to explain different options without any pressure, which made it easy to make a confident decision. Communication was clear and timely throughout, and the turnaround was quicker than expected without sacrificing quality. The entire transaction felt professional and well-organized, and everything wa...

I purchased an engagement ring recently with Frank Darling and was impressed throughout the whole experience. This is all new to me so I didn’t entirely know what I was doing but Olivia and Taylor walked me through each step of the process from coordinating the ring, walking me through my choices, and helping me insure the ring as well. Also notably, they both seemed genuinely interested in making sure I was happy with the experience and that my proposal would be a success. The personal touch me...

Overall, we had a great experience working with Frank Darling (Tribeca location) for the most part. Our first appointment was with Lily in January - we had some knowledge of diamonds from previous appointments at other places, so we focused on pears and settings. I liked that there wasn't pressure to purchase, and we were offered a lot to look at. We made another appointment in April to pick out our center stone, and Lily called out on the day of due to strep throat. It was a bit frustrating as ...

This is my second time around and I wanted to pick my engagement ring. I had never considered a lab created diamond before but once I read up on them I decided I wanted one. I worked with 3 different people at Frank Darling and they were ALL amazing. All of them were professional, friendly and always available to answer my questions. After discussing what I wanted and looking at a flight of diamonds, I picked the stone to go into my setting. The ring exceeds my expectations. I wanted sparkly and...

I worked with Gia throughout the process of selecting a diamond and setting and working to form a custom ring that fit what I was looking for. The customer service was unparalleled that of which you could get anywhere else, as evidenced by the quick response to emails and a genuine care and interest in making this experience as great as possible. The ring turned out great, too. As someone who didn't know too much about rings coming into the process, it was so helpful having someone walking along...

We stumbled across Frank Darling on Facebook and couldn’t believe how many unique and beautiful settings were available. My wife of 50 years fell in love with the Lunette EW Oval and I made a mental note and went to the website the next day. I was able to find a beautiful 2 carat oval lab created stone and placed the order. FD stayed in touch throughout the manufacturing process and notified me when the ring was completed. It was delivered on schedule and was PERFECT! The workmanship was un...