FD Reviews

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Caroline R.
Had the absolute BEST experience designing our dream ring with Frank Darling!!! Serafina at the Georgetown location was an absolute dream to work with! We communicated back and forth with her for several months with questions & design changes; she was so responsive and truly went above and beyond to make sure we had our perfect ring design & all our questions answered. I would choose them again and again in a heartbeat and I would recommend them to every one I know looking for their perfect enga...
The Breezy | Emerald
Victor I.Verified
The process was so simple from getting help, recommendations, to processing the order and receiving the finished product. Support was very helpful throughout the entire process. Thank you so much! Couldn’t have been better!
Diamond [ID: P56F-16EL]
Irfan D.
The engagement ring and wedding ring we purchased from Frank Darling was amazing!! Quality is top notch and the service we received from Taylor from day one made this an amazing experience. Taylor and the entire team at FD walked us through the entire process, showed us the product virtually multiple times and helped make this an memorable experience for us. FD also has a huge inventory of diamonds to choose from and provide guidance as needed. The support team helped us immediately with a reque...
The Royale | Round
Joseph W.Verified
Wonderful company to work with. They answered all my questions in a timely manner, everybody was knowledgeable in their perspective departments and the shipping was amazing! I would highly recommend
Hidden Halo | Oval
Alexys E.Verified
Such a fun way to find your perfect style of ring! I loved the breezy and although it wasn’t the ring I thought I wanted it was the ring I loved! I’m between this and the breezy bezel
The Breezy | Emerald
Customer video review of The Symphony | Asscher
Kelly L.Verified
Everything went well! Very happy with this purchase!
The Symphony | Asscher
Customer photo review of Breezy Bezel | Cushion+1
Aaron C.Verified
She loves it and it's very nice the final product is impeccable. Such an easy process.
Breezy Bezel | Cushion
Reviewer's hand wearing The Milgrain oval ring with a gold bezel setting against a pink sweater.
Tushita H.Verified
Obsessed with my ring. Working with the LA location was very easy!
The Milgrain | Oval
Customer wearing the sparkling Harper Deluxe | Oval engagement ring on their hand.
Estevan C.Verified
Nothing but good words! Thank you for everything
The Harper Deluxe | Oval
Sundesh K.Verified
Worked with Sasha at Tribeca. Great experience. Sourced amazing stones and really helped me design a ring around the stone I chose.
The Pinched Plunge | Oval
Nikita S.Verified
Communication was excellent throughout the process, and the final item is absolutely beautiful and fits perfectly. I wouldn't be happier!
The Baguette Eternity
Customer photo review of The Keystone Band
Lillian H.Verified
Great wedding band! It's masculine and fun. My husband loves it.
The Keystone Band
Amy L.Verified
It was a great experience! Would recommend this company to friends. Lots of options and a beautiful selection of diamonds
Hidden Halo | NS Elongated Cushion
Customer photo review of Harper Pavé | Cushion
Oliver D.Verified
Could not get the one I picked in time, so they upgraded stone and shipped it quick.
Harper Pavé | Cushion
Customer photo review of Single Scoop | Rounds+1
Megan M.
FD, I want to love you guys, but I had a frustrating experience. I was sent the wrong item and no one will acknowledge that this is the wrong setting and wrong diamond (or your website is grossly misleading). I also think if you only share IGI details upon request, you should make that clear in the ordering process. It’s been 4 days since I reached out and I still can’t get a call back. Via email all you keep telling me is I need to request a repair. I would think twice about ordering through th...
Single Scoop | Rounds
Alexander F.Verified
10/10 Experience. The customer support was clear, responsive, and extremely helpful. The whole process was painless and our ring is absolutely beautiful.
Harper E.W. | Oval
Jessica F.Verified
I stalked these rings for so long before pulling the trigger. I absolutely love my bezel set; it is the ring I have always wanted. Very happy!
Breezy Bezel | Emerald
Customer photo review of The Clutch | Emerald
Brittany C.
Obsessed! I have had her for 3 months now and have zero regrets! 10/10
The Clutch | Emerald
Joseph M.Verified
This was so easy to purchase! The communication was very prompt, and on point! I haven't given her the ring yet, but I can't wait until she sees it!!
The Six Point Cathedral Two Tone | Round
Andrew N.Verified
Fantastic ring, solid build, wonderful customer service. I asked to modify the brushed metal finish to a polished finish and they were able to do it without a problem!
The Keystone Band
Customer photo review of The Double Claw | Rose Cut
Lesli W.
The picture can’t really do the ring justice, but it looks exactly as pictured. My phone is creating some sort of weird filter. No problem with ordering, delivery, etc. I do love how the ring looks. The issue is with the setting. Very shortly after I received it, the prongs started to loosen. Within 3 months, one of the prongs broke off. I don’t do anything rough/ unusual so no reason for this. Within a week of one prongs breaking off, another is loose. When we went back to FD, they wanted us t...
The Double Claw | Rose Cut
Varun M.Verified
Really enjoyed working with Mila Casu, she gave us exactly the type of ring we were looking for and was so helpful thr4oughout the entire process!
The Cathedral | Emerald
Lianet G.Verified
It is perfect. I got a bigger stone, more clarity, and a slimmer set for a better deal than I would've gotten at Brilliant Earth.
Hidden Halo | Princess
Customer photo review of The Clutch | Emerald+1
Tiara Y.
Love it
The Clutch | Emerald
Judy G.Verified
The Gumdrop | Emeralds
Patrick K.Verified
Olivia Hunt was the best consultant/designer. She answered every question throughly and with patience. She was so responsive and was a pleasure to work with.
The Royale | Round
Carolyn B.Verified
It is absolutely stunning. I chose the perfect setting too that is low key and makes a giant 3+ carat diamond relatively low key and beautiful.
Lab Diamond [ID: 100756257645KD]
Chris W.Verified
Great communication and exactly what was advertised. Absolutely brilliant and stunning piece and done before promised they get 5 stars from me.
Royale Pavé | Emerald
Briana A.Verified
Worked with this company to design this ring! Everyone was so nice and helpful and my ring turned out perfect!
*Custom Engagement Ring
Christopher H.Verified
Exceeded all my expectations! My specialist Zach was extremely helpful throughout the entire process and eased my nerves every step of the way.
Diamond [ID: B57J-9BEL]
Jennifer K.Verified
Found the one! Loved seeing how it looked on my finger. They are all gorgeous but this was my favorite.
The Deco Five Stone | Asscher
Ethan M.Verified
Absolutely gorgeous the customer service was amazing and my new Fiancé is in love and is getting compliments left and right!!! Thank you so much!!
Breezy Bezel | Emerald
Keri H.Verified
I love the way this ring looks, but its set so high that, esoecially with the sharp corners of a princess cut stone, it snags on everything it touches. It was a beautiful ring, regardless.
The Cathedral | Princess
Shirley H.Verified
Exactly the ring I've been searching for! Perfect width and texture, absolutely love it.
The Rigatini
Caleb S.Verified
The ring, the diamond, and the whole process turned out so amazing!!
The Milgrain | Oval
Thomas B.Verified
My fiancé loved it and it matched the engagement ring I got her also from FD!
The Vow Band
Marcia B.Verified
After several contacts with Frank Darling, we finally got it right! I love my new ring! Thank you!
The Marquise Paisley
Michael K.Verified
Very beautiful earrings. Unique style with great diamonds. My wife loves them!
The Clutch | Asschers
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