FD Store review | Loox

FD store reviewsSee product reviews

Jack B.Verified
I can't stress enough how helpful Serafina Donahue was in this entire process. She and the team at Frank Darling made the process easy, smooth, and understandable while helping us along the way to get our dream ring. We will be recommended Frank Darling and Serafina to our friends.
The Milgrain | Round
Purchased item
The Milgrain | Round
"We want to recognize Serafina Donahue who helped us every step of the proce..."
Alejandro H.Verified
Lindsay Mayberry in LA was a fantastic representative. Throughout each visit, we felt it was an absolute joy to explore our choices and goals under her guidance.
The Bloom Royale | Marquise
Purchased item
The Bloom Royale | Marquise
"I must express this journey to discover the perfect ring was amazingly over..."
Joseph M.Verified
I cannot complain one bit!!
The Six Point Cathedral Two Tone | Round
Purchased item
The Six Point Cathedral Two Tone | Round
"This was so easy to purchase! The communication was very prompt, and on poi..."
Neil X.Verified
Communication on the status of the ring was a bit vague at times. I was hoping for a better understanding of what stage of production it was in and when it would ship.
Cathedral Royale | Pear
Purchased item
Cathedral Royale | Pear
"I had to have an engagement ring against a tight deadline, but Frank Darlin..."
Jack G.Verified
Gia was amazing. Could not have been easier.
The Cathedral Pavé | Cushion
Purchased item
The Cathedral Pavé | Cushion
"Everyone was super available, communicative, and helpful. I could not appre..."
Kendall K.Verified
Amazing from start to finish. The options are exquisite and the customer service could not be more welcoming and warm. At no point were they pushy. Just a very relaxed experience and the final product turned out stunning.
Plunge Hidden Halo | Emerald
Purchased item
Plunge Hidden Halo | Emerald
"I worked with Lily and she was amazing from start to finish. the entire exp..."
Barrett G.Verified
Micah Franklin is awesome!
The Lunette Three Stone | Oval & Pears
Purchased item
The Lunette Three Stone | Oval & Pears
"My soon to be fiancée and I had such a great Experience with Micah at the A..."
Lauren L.Verified
When I first tried on the band, I felt like it was too tight. I emailed customer services and a personalized response came by morning. They offered me some great options to remedy my concerns, but I tried the ring on again and realized it was a good fit - a tad snug being preferable to loose. They reassured me that its normal to re-evaluate, and that our fingers fluctuate based on various circumstances. Really great customer service.
Bottarga Band
Purchased item
Bottarga Band
"I love this beautiful ring, which I bought to wear as a right-hand ring for..."
Nicolie H.Verified
Customer service was good but ring was bad, looked nothing like pictures, wonder if they sent wrong one or if pictures were deceiving.
The Dad Band 6mm
Purchased item
The Dad Band 6mm
"Looked nothing like the photos, was thin and cheap feeling, returned."
Estevan C.Verified
Amazing
The Harper Deluxe | Oval
Purchased item
The Harper Deluxe | Oval
"Nothing but good words! Thank you for everything"
Caleb S.Verified
It was so easy to find exactly what I was looking for and there was no stress with any of the steps!
The Milgrain | Oval
Purchased item
The Milgrain | Oval
"The ring, the diamond, and the whole process turned out so amazing!!"
Nick D.Verified
This is not the first time we’ve purchased from FD but the whole experience was excellent.
The Knurled Bevel
Purchased item
The Knurled Bevel
"The ring turned out to be even more beautiful than I expected. Not only is..."
Charlote L.Verified
Fantastic experience - great piece purchased. It's beautiful
The Flat Band 6mm
Purchased item
The Flat Band 6mm
"A great purchasing experience. The perfect ring for my husband. Beautifully..."
Caroline A.Verified
10/10 easy breezy beauty experience
The Lunette | E.W. Marquise
Purchased item
The Lunette | E.W. Marquise
"10/10 experience. From the in-store appointments to shipping it back for (f..."
Michael C.Verified
My experience with Frank Darling was exceptional. Grace Goers helped me find the perfect ring with patience and genuine care, making the entire process enjoyable and personal.
The Lunette Edge | E.W. Emerald
Purchased item
The Lunette Edge | E.W. Emerald
"I had a wonderful experience working with Grace Goers at Frank Darling. She..."
Jasmine L.Verified
Frank Darling makes shopping for your dream ring a fun and easy process.
The Daily Bezel | Emerald
Purchased item
The Daily Bezel | Emerald
"My experience with Frank Darling was amazing from start to finish. My virt..."
Rob T.Verified
Amazing! I had a few questions after I submitted my order and your support team responded quickly and was very knowledgeable. And the Shopify platform makes the experience top notch!
The Skinny French Eternity 1.8mm
Purchased item
The Skinny French Eternity 1.8mm
"Who says only gals get to wear platinum and natural diamond eternity rings?..."
Michael K.Verified
Cindy was very helpful with my order and did a great job communicating the status of my order and answering all of the questions I had. Always very happy with the service.
The Clutch | Asschers
Purchased item
The Clutch | Asschers
"Very beautiful earrings. Unique style with great diamonds. My wife loves th..."
Connor G.Verified
Great website, easy to get help, all good things!
Breezy Bezel | Oval
Purchased item
Breezy Bezel | Oval
"So great working with Frank Darling + my designer, Cindy!! Everything came..."
Alex W.Verified
Lily Dora called out on the day of our second appointment, when we intended to pick out our center stone. Olivia Hunt sent us the CAD upside down, which ended up causing issues with the engraving on the inside further down the line.
The Symphony | Pear
Purchased item
The Symphony | Pear
"Overall, we had a great experience working with Frank Darling (Tribeca loca..."
Judy G.Verified
I was contacted as to when to expect them and they were packed very nicely.
The Lowrider | Emeralds
Purchased item
The Lowrider | Emeralds
"Absolutely stunning! I purchased several more pieces as well. Quality is wo..."
Andreea R.Verified
Great shopping experience!
The Lunette | E.W. Emerald
Purchased item
The Lunette | E.W. Emerald
"I absolutely love my ring , it’s stunning and exactly what I envisioned. As..."
MichaelVerified
Whether you work with a designer or do it yourself, I found it super easy
The Harper Deluxe | Round
Purchased item
The Harper Deluxe | Round
"I recently made one of the biggest purchases of my life—an engagement ring..."
Susan A.Verified
Great customer service.
The Classic Eternity
Purchased item
The Classic Eternity
"Here are my three rings stacked. The 18K. They absolutely glitter. I lov..."
Laura B.Verified
Shoddy customer service, not detail oriented, and hard to get ahold of.
The Half Briquette | Baguette
Purchased item
The Half Briquette | Baguette
"Pretty disappointing experience overall after we had such a great time cust..."
Ahmed E.Verified
Very smooth process from start to finish!
The Breezy | Emeralds
Purchased item
The Breezy | Emeralds
"This was a fantastic experience for my fiancé and me from start to finish!..."
Jonathan S.Verified
My fiancé said the process was very smooth and he had no problems nor issues
The Riviera | Radiant
Purchased item
The Riviera | Radiant
"My fiancé proposed on the 2nd of February and I ABSOLUTELY LOVE MY RING! Om..."
Mark S.Verified
It was easy, and the perfect ring was created for my wife.
The Low Tide
Purchased item
The Low Tide
"The process was easy, supportive, and seamless. Working with Emily in the S..."
Jessica F.Verified
Easy and effortless
Breezy Bezel | Emerald
Purchased item
Breezy Bezel | Emerald
"I stalked these rings for so long before pulling the trigger. I absolutely..."
Corey C.Verified
Working with Frank Darling was a breeze. We were educated but also had a ton of fun. They communicate well through the entire process too!
The Plutch | Marquise
Purchased item
The Plutch | Marquise
"We are absolutely in love with this ring! Working with Madison in the Chica..."
Thomas B.Verified
Shipping was easy and convenient.
The Vow Band
Purchased item
The Vow Band
"My fiancé loved it and it matched the engagement ring I got her also from F..."
Patrick K.Verified
Olivia Hunt made our shopping experience a breeze. She was such a pleasure to work with and helped us bring our dreams to life. Thank you!!!
The Royale | Round
Purchased item
The Royale | Round
"Olivia Hunt was the best consultant/designer. She answered every question t..."
Varun M.Verified
Great!
The Cathedral | Emerald
Purchased item
The Cathedral | Emerald
"Really enjoyed working with Mila Casu, she gave us exactly the type of ring..."
Lianet G.Verified
Effortless
Hidden Halo | Princess
Purchased item
Hidden Halo | Princess
"It is perfect. I got a bigger stone, more clarity, and a slimmer set for a..."
FD store reviewsVisit store