nobltravel store reviewsSee product reviews

Never received my full order and customer service is terrible.

Very positive experiences and product

I have only received one item in my order. I have reached out and not received a responde

I am not typing all of my disappointments again. Horrible expectations, horrible customer support, horrible everything.

Items arrived in a timely manner and packaging was good.

Website was user friendly and smooth

Bad company. Shipment not sent. No support. Tough to cancel and get refund.

The look of it, makes traveling so gracious! ❤️

Terrible customer service never responded for five days

Ok

!

Easy ordering great products

I already indicated my problem in my previous statement

Easy shopping, shipped on time, happy with gift card, warranty, and addtl gifts.

I didn’t receive the suitcase cover

It was fine but I didn’t receive a gift card.

Missing 3 items from my order - 2 cosmetic bags and a $50 gift card. It’s been a month and nothing. It’s very difficult to reach anyone for help.

The products I’ve received so far are awesome I love them. There’s a huge shipping snafu with the remainder of my order, and the communication wasn’t exactly great. They did ultimately end up communicating with me and remedy the issue, I just got shipping notification today that the rest of my order has shipped.

no problems with purchase. The order seemed to be delivered in separate packages and on what seemed to be delays.

Good turnaround time after purchase, too many emails. I have had a number of strokes and answering emails is difficult.

Terrible experience- everything is out of stock, and I had to buy another set- Absolutely horrible!!!

Njjgfhh

told in last response. Ship my suitcase I am missing ASAP I am traveling next week HORRIBLE communications

I never received any of the free items or warranty. I never received my luggage. They sent me one piece which was the night bag and the inserts and they were the wrong color. Communication was not good. I waited over three weeks before I had to call them. No update on the luggage I needed within a week of travel and was promised but it NEVER HAPPENED. They still have not credited my account for items I never received. It’s been a month. Not a happy customer and would not recommend.

Hard to reach multiple communication via email and always told the order was being reviewed

I love my luggage 🧳

I already did- not a trustworthy company

It went great

Dear NOBL Customer Service, I hope you are doing well. I recently reviewed my receipt for Order #543782 placed on March 16, 2026, and I noticed that a $50 NOBL e-Gift Card was included in my order. Unfortunately, I never received an email with any information regarding the gift card, so I was hoping it could be resent to me. Additionally, I wanted to express my disappointment with this order experience overall. My order arrived extremely late, and I needed it for a trip I was going on. Becaus

Great customer service.

I had to wait a very long time for delivery and then had to accept a different style to get it here-one not picked by the recipients.

Great for travel. For me and my husband

The suitcase and carry-on bag seem well made and I look forward to using them. The suitcase, due to the compartment for the computer, seems a bit narrow on space, but I like it and am looking forward to my next trip.

I have had to wait 5 weeks for my luggage

Customer Service has been deplorable. Timeliness of shipping is a major issue. Problems with getting gifts to arrive in a timely manner will impact Mother's Day. My wife used the Lime Green expandable for a recent trip and was not impressed due to volume. We will give it a try with my daughter's trip at the end of the month to see if she can benefit from it. my big order has some items but the Carryon and Checked have not been shipped yet.

I was looking for one item in my order but the customer support was really helpful 😊

The communication has been very slow trying to retrieve my lost luggage that I’ve paid for and not received.

The order arrived in multiple shipments. This was not at all convenient. One shipment got held up by UPS and never delivered (water bottle, garment bags, etc.). I spoke to a CSR and that part was re-shipped but the description of the pieces for the second tracking # was different than what was rec’d so I don’t know if I was supposed to receive add’l items. It’s all been very confusing. I don’t like the carry on at all. The “extras” take up too much room making packing space too small.

It was perfect easy as pie

It took an extremely long time to get our order of suitcases. Again, with little to no communication as to the statis of our order. As of now I would not recommend this company to friends.