nobltravel Store review | Loox

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James M.Verified
Haven’t used yet but will be soon!
Weekender Bag
Purchased item
Weekender Bag
"Great product!"
Tom R.Verified
Nothing more to add
Check-In: All-In-One 28"
Purchased item
Check-In: All-In-One 28"
"Excellent customer service. Suitcases are gr..."
Cindy T.Verified
Love it!!
Carry-On: All-in-One
Purchased item
Carry-On: All-in-One
"I like it, however, how do you order the powe..."
Ricco F.Verified
Will shop again
Check-In: All-In-One 28"
Purchased item
Check-In: All-In-One 28"
"A++++ quality"
Jorge R.Verified
Their customer service is absolutely terrible. It’s all AI and no one reaches out to you so they just give you generic response responses that does absolutely nothing. They also don’t really have a phone number for you to call so it looks to be like a drop shipper BS that they grabbed from China. Definitely low quality stuff.
Carry-On: All-in-One
Purchased item
Carry-On: All-in-One
"Looks cheap tried to exchange it for the leat..."
Ladonna M.Verified
Trying to return items is too difficult.
Luggage Cover
Purchased item
Luggage Cover
"Does not cover the entire piece of luggage an..."
Thomas W.Verified
No
Check-In: All-In-One 28"
Purchased item
Check-In: All-In-One 28"
"The bag seems functional, it’s just larger th..."
Malissa S.Verified
Awesome!
Carry-On: All-in-One
Purchased item
Carry-On: All-in-One
"Love the color, look and all the exceptional..."
Chloe W.Verified
.
Check-In: All-In-One 28"
Purchased item
Check-In: All-In-One 28"
"The color is more stunning in person. Very ex..."
Hugh M.Verified
I would appreciate some response to the concerns addressed in this review. You may contact me via the email address that you have associated with my account/recent purchase.
Check-In: All-In-One 28"
Purchased item
Check-In: All-In-One 28"
"While I am happy with the luggage, but I am n..."
Yvonne G.Verified
Love this set and especially glad they come with covers for storing
Check-In: All-In-One 28"
Purchased item
Check-In: All-In-One 28"
"Well worth the price especially with the bund..."
Laura W.Verified
Awesome experience and great tracking information and my items are amazing! Love everything I got!!!!
Weekender Bag
Purchased item
Weekender Bag
"Perfect carry on bag. Love the color and co..."
Denia P.Verified
Great
Check-In: All-In-One 28"
Purchased item
Check-In: All-In-One 28"
"The wheel flow is great!"
Pam M.Verified
They communicated quite a bit. I knew exactly where my order was
Weekender Dust Cover
Purchased item
Weekender Dust Cover
"The forest green color is beautiful!! It is a..."
Amy F.Verified
Not really
Carry-On: All-in-One
Purchased item
Carry-On: All-in-One
"Very nice carry on but the exterior compartme..."
Micheline F.Verified
Nothing to add
Luggage Cover
Purchased item
Luggage Cover
"I love the color and the pockets in the front..."
Abby H.Verified
I'm so glad I bought both bags. I am a 4 time back surgery patient. This will help make my travel experiences much better.
Weekender Dust Cover
Purchased item
Weekender Dust Cover
"I was so happy about that dust cover. Now I c..."
Guy W.Verified
Only suggestion is a short introductory how to video showing how everything works
Carry-On: All-in-One Expandable
Purchased item
Carry-On: All-in-One Expandable
"Excellent Carry On…Lightweight, moves easily,..."
Tka T.Verified
Not sure if it's AI or real people but they don't seem to communicate… One will tell you that the item has already arrived when it hasn't, another will apologize and tell you it will be shipped soon. There were no luggage covers and it turns out the email coupon code is only given if you ask repeatedly. I still didn't get the 10% refund off of my purchase for the lengthy delay which made me unable to give the bag as a Christmas gift.
Weekender Bag
Purchased item
Weekender Bag
"It was an ordeal dealing with NOBL since most..."
Randy G.Verified
no humans to fix any issues
$25 NOBL e-Gift Card
Purchased item
$25 NOBL e-Gift Card
"Requested to return the item as it was a gift..."
Rhonda M.Verified
Nothing else.
Carry-On: All-in-One
Purchased item
Carry-On: All-in-One
"It's much smaller than I realized. The bells..."
Darren B.Verified
Bad communication with customers.
Check-In Medium: All-In-One 24"
Purchased item
Check-In Medium: All-In-One 24"
"The restocking fee for unsatisfactory custome..."
Michelle R.Verified
No
Carry-On: All-in-One
Purchased item
Carry-On: All-in-One
"great using it for 1st time tom on a flight...."
Tiffany A.Verified
Reached out to customer service. Not helpful. Several emails back and forth with AI conversations going in circles. Added gift card bonus did not explain it had a minimum required purchase.
Carry-On: All-in-One Expandable
Purchased item
Carry-On: All-in-One Expandable
"Not enough room for items on the extra pocket..."
Amy M.Verified
Horrible waste of money on a cheap feeling and looking and smelling product. And terrible return policy
Check-In: All-In-One 28"
Purchased item
Check-In: All-In-One 28"
"All these items smell of the weird fake desig..."
Greg R.Verified
Great customer service!
Carry-On: All-in-One
Purchased item
Carry-On: All-in-One
"Amazing carry on! Love it!"
Christianne D.Verified
Yes! I must have pressed the wrong button and ordered the wrong item!! I immediately contacted the customer service to communicate my problem! They helped me correct the mistake and communicated with me all along the way!! I was so impressed with the customer support that I ordered an additional item!! lol. Very grateful for the help!!
Check-In: All-In-One 28"
Purchased item
Check-In: All-In-One 28"
"Wow. Bright color red as shown! Easy to lock..."
Theadocia A.Verified
Customer service has been very helpful.
Carry-On: All-in-One
Purchased item
Carry-On: All-in-One
"My husband really likes the design and is loo..."
Jessica D.Verified
Wheels are damaged.
Carry-On: All-in-One
Purchased item
Carry-On: All-in-One
"I used my carry-on for the first time for vac..."
Natalie H.Verified
Fast service and quality products!
Carry-On: All-in-One
Purchased item
Carry-On: All-in-One
"Super high quality! Rolls with such ease and..."
Karen Q.Verified
I can't even get past the drab color to like the bag.
Carry-On: All-in-One
Purchased item
Carry-On: All-in-One
"The color is NOT blue. It's a dishwater gree..."
Martha R.Verified
I may be stupid but I cant figure out how to open the outside compartment on the carry on. help, please.
Carry-On: All-in-One
Purchased item
Carry-On: All-in-One
"I just got the set and haven't been anywhere..."
Jim R.Verified
Customer service doesn’t respond at all. Everything is over email and seem robotic/automated. You get very generic emails in response to anything.
Carry-On: All-in-One Expandable
Purchased item
Carry-On: All-in-One Expandable
"Travel case seems to be made ok. It has very..."
Tina M.Verified
See message before about customer service on replacement parts
Check-In: All-In-One 28"
Purchased item
Check-In: All-In-One 28"
"Love my new Nobel products but disappointed I..."
Jeana N.Verified
Fix the file panel and the extra case
Carry-On: All-in-One Expandable
Purchased item
Carry-On: All-in-One Expandable
"The file door is difficult. The extra bag I b..."
Kirk G.Verified
No
Lifetime Warranty
Purchased item
Lifetime Warranty
"Great job"
April L.Verified
Customer service was great. In regards to having to ship the products back, the company paid for my return shipping.
Carry-On: All-in-One Expandable
Purchased item
Carry-On: All-in-One Expandable
"Hi, I was just disappointed with the quality..."
Jorge I.Verified
Everything went wrll
Carry-On: All-in-One
Purchased item
Carry-On: All-in-One
"Went on my first trip with the Carry-On, all..."
Katie B.Verified
Horrible unresponsive customer care
Luggage Cover
Purchased item
Luggage Cover
"Hello, I have been trying to return a suitcas..."
Kathleen H.Verified
No
$25 NOBL e-Gift Card
Purchased item
$25 NOBL e-Gift Card
"Nice case"
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