nobltravel store reviewsSee product reviews

No one had gotten back to me about the suitcase I paid for and it’s been over a week.

No complaints. I’m excited to put the set to the test.

Ordering was easy and items arrived as expected.

Getting through to customer service is difficult

Even though I’m still waiting on one piece of luggage I greatly appreciate the updates from customer service.

Everything came as ordered brand new and wrapped up nicely.

Fast shipping and great Quality!!!

Again, I have not received TWO of my bags. Very unhappy with nobltravel.

I have not received a label within the 24 to 48 time frame as promised.

Excellent product and service e.

+

Horrible customer service!! I hate this Company and will never buy anything again from them. Sent 10 emails to customer service over wks and zero response.

Still no response on an email

Your customer service stated that I could be wrong about color.and offered.a 20% discount on luggage i spent $700 for. I was not wrong.and there was a color difference. I.just want to return and obtain refund minus your restocking fee. So, please send address.for.return!!

It was fine.

Received my item in only a few days.

I had a very disappointing experience with Nobl. The suitcase arrived damaged, and the box it came in was also in very poor condition. What made the situation even worse was the customer service. Instead of properly resolving the issue according to their own stated return policy, they kept giving unreasonable instructions and made the return process much more difficult than it should be. I was told to reuse a damaged box that is clearly not suitable for shipping, which is unprofessional and not

Needed exchange the color. Customer service was amazing!

Very helpful correspondence!

Great quality! Fast shipping.

Well it’s hard to explain since I won’t use it until July, but I’m almost certain that it will work out fine Thanks

poor customer service

Overall I am very disappointed with the products. For the cost paid I expected a better quality of products. The suitcases feel flimsy and cheap and I am anxious that they will break soon. Most of the products do not even have manufacturing labels or care instructions which makes me think that the items are actually cheap made in china products being falsely marketed as “Made in North America”. I would have returned but your policy would mean I got no real money back and you all know that.

Easy

I love the forest green set! The weekend bag with the shoe compartment is very convenient. The top portion holds a lot! The luggage arrived quickly, and was true to all of the 5 star reviews! This was a great investment!

I love the quality of the carryon & weekender bag. Customer service has been very helpful. I haven’t received one of my items, (28” checked luggage, it’s stuck in customs) but customer service has kept me in the loop and even offered a different option. Most company’s just give you the ‘runaround’… not nobl. The item I’m on the fence about is the collapsible travel pouches. The photo makes them look a little nicer, and more sturdy than they actually are. But they will still get the job done!

I loved the packing cubes, but it is hard to get a response on the faulty handle. I didn’t like the laptop case either. Unless the adjacent section of the suitcase is nearly empty, the laptop doesn’t fit. Even when I reduced contents in the adjacent section, it could only hold the laptop and no notebooks or cord. I was hoping to love this suitcase given the hype around it, but was disappointed after just one trip.

They were easy to work with and kept me updated with my delivery

Horrible... my first carryover broke the very first plane ride.. nonl said it was the airlines fault so they wouldn't honor the warranty.. so I had to re buy.. the only reason I did re buy is because I just spent a ton of money on the set and I wanted maching luggage..

Truth in advertising AND quick shipping. Believe in their find products satisfying the consumers.

You advertise a lot of bells and whistles. I don’t think they’re worth that much. I think the suitcase is overpriced and it just doesn’t work nearly as well as my old soft sided one by Lucas.

WORST EVER. THE SERVICE IS THE WORST. #1 THEY NEVER ADEQUATELY RESPOND TO YOUR EMAILS OR TEXTS. #3 THEY LIE. YOU'RE TOLD THERE ARE ISSUES WITH THE WAREHOUSE. THAT THE COLOR YOU ORDERED ISNT AVAILABLE. PICK ANOTHER COLOR. SO I PICK ANOTHER COLOR. THEN I’M TOLD MY SUITCASE IS ON THE WAY. NEW COLOR. FINE. SUITCASE ARRIVES? ITS THE COLOR I REQUESTED. DO THESE PEOPLE EVEN TALK TO EACH OTHER?

It was very much what we expected , thdnkmyju very much ❤️❤️

incorrect estimated delivery timelines and poor online customer service.

The brake broke on my large checked luggage on the first trip.

I asked to initiate a return but nobody except the automated AI response has reached out to me. I need to know how to proceed in a return and refund before the period of time to do so has passed.

Great service

Not good. Have reached out via email 3x over the past week about returning the carry on for a different one and still have heard from no one

You will not let me return my item that is a carry on but does not fit in the overhead bin. It’s worthless now.

I reported the items showed delivered but were not delivered to my address