nobltravel store reviewsSee product reviews

Still have not received the check In luggage in the right color

a good experience everything was delivered on time

I tried to cancel the order less than an hour after submitting the order. I tried multiple times and several days later a robot got back to me and told me it was too late. Also the large suitcase that came with the set is 1/2 inch too large for Delta ( a major airline) so it is an expensive door stop, or I will have to pay and extra fee

Excellent

Easy to order and fantastic communication from the Nobl team on the status of our orders.

It is extremely hard to get in touch with a live person via email. The use of AI makes it a very unsatisfying process

Great customer service although wonder if the customer service is AI

Good

Easy to navigate the website and the extra discounts were so appreciated.

NO ONE RESPONDS. UNABLE TO RETURN ANYTHING. Scam scam scam

The buying experience was ok. Would have been better if you had either a needs assessment or a jobs to be done assessment to match me with a bag

Main case still not shipped and very hard to reach anyone and the online auto help send you in loops.

Arrived quickly

I am writing to express my dissatisfaction with the handling of my recent return. My request for a full refund was incorrectly processed as an exchange, which has made the process unnecessarily difficult. While I have now received written confirmation that the correct refund process is underway, the level of customer service I experienced throughout this interaction was disappointing. I hope you will take this feedback into account to improve your internal processes and communication.

I received all my items before my trip except for my carry on bag is showing up after I left for my trip and had to purchase and suitcase

Very responsive

Lied about item being in stock, lied about shipping dates, shipped me a broken suitcase. L brand fr

It's convince!

Not much interaction. Besides, I can say the presentation and how the suitcase arrived was very professional and gave me hope. I was super excited and looking forward to receiving the suitcase just very disappointed with its functionality or lack there of.

All talk and very little action

Shipping took longer than i expected. When I reached out to as for status, it shipped the day I asked

Easy shopping.

My whole set was so perfect and sturdy.

horrible They are more interested in social media reposts for clickbait and actually resolving the problem getting any type of compensation

Everything was easy!

X

Amazing.

Same comment as before

I had a shipping problem and they solved it very fast with lots of professionalism. Cheers !!

So easy and quick delivery

Excellent products excellent service

The worst

None of these responses addressed the actual issues I raised. The Duo suitcase itself is also poorly designed. The black strip down the side makes it appear as though it opens like a traditional suitcase, but instead you must unzip two separate sections just to access the main storage area. It’s unnecessarily complicated and misleading in design. The “Sidekick” feature which was the main reason I purchased this suitcase is extremely difficult to remove. To put it bluntly, it’s ridiculous to deta

Very Easy!!

overpriced junk

I’m missing the check in bag

I love the color blue. I m excited to use my new luggage.. ☺️

Luggage was fine only problem was not being able to use the ecard

Great experience!

Great experience purchasing these bags.