nobltravel store reviewsSee product reviews

Terribly I had to wait forever and a bunch of emails and excuses before getting my suitcase

I wrote about it previously. Slow shipping and unexpected charges.

Service is not optimal, however I do love your products. Still waiting for a refund from an order placed in February.

shipping seemed to take a long time. I ordered far enough in advance that it wasn't a problem for me this time. I also get a lot of emails offering a deal on what I just bought.

Customer service was awful, lack of timely responses, and not trustworthy.

There was a bit of delay in getting the carry-on, but the communication was in place so not too concerned

Was very responsive to my comments via email.

The shopping experience was fine and I loved the discount, but to take 8 to 10 weeks to get here is absolutely unreasonable!

It’s plastic not sure how durable it will be in the long run only feature I like is no zipper but not worth the price tag

Bad support. I need help with my return and nobody responds. BAD SUPPORT

Took care of me when there was miscommunication

Shopping experience went well no complaints

Other than the Nobel air subscription I did not order. im satisfied with my purchases.

i answered this with the last My experience with the communication about my order delay was very poor. I received mixed messaging and was never able to speak with a live representative. At this point i would not recommend the product to friends because i have used it yet and the ordering experience was horrible.

Difficult to communicate with sales reps.

Great selection of products - can’t wait to take them on a trip!

Love the luggage I have received, but looking forward to getting the large piece. Hubby is impressed w it too.

Was supposed to get tracking tags with order

I hope you’re doing well. I’m reaching out regarding my recent order placed on April 2, 2026. Unfortunately, I experienced delays in receiving my items. By April 19th, part of my order had not yet arrived, and I contacted your team for an update. I ultimately received the full order on April 23rd, which was later than the 3–5 business days originally indicated. Because of the delay in April 23, 2026, I initiated an email for a refund which falls within your guidelines of 7 days of delivery.

No response when notified that there was no key

Poor customer service. Lack of professionalism..delayed response to questions/concerns.. I've never experienced such a horrible experience.

I’m still waiting on several items from my first 2 orders. Not a great first (or second) impression!

My wife loves the luggage! We have not used yet

Have not received my product all of my product

It was weird to get my order in 4 different shipments

Quick and easy. Great product

Excellent customer service !

It’s cheaply made. Charger doesn’t work. Shipping took over a month. Company wouldn’t do anything to retain me as a customer.

I sent several emails that didn’t get a response. I had not received a tracking number 2 weeks after ordering and when I didn’t receive a response I wanted to call but you don’t have a customer service phone number. Very disappointed with lack of being able to speak with a person.

Great

Horrible company!!! Won’t be surprised if they go out of business. Customer service sucks and nobody communicates with anyone. I’m still waiting for my order and a refund. Also waiting for a supervisor to call it’s been 2 weeks. I’m not getting that call. I’ll be returning everything and asking for a refund. Stay far away from this business.. horrible….. horrible….. BBB has over 900 complaints I’m not surprised.

Reliable & Speedy Delivery.

Still missing part of my order

Easy to order online. Very user friendly.

Actually deliver my items

Regret my husband every seeing your ad

Could use better communication if part or all of order is delayed and follow ups on when issue is resolved

Was disappointed in the quantity of what got fit into the luggage

I am sharing three stars because the suitcase is great, don’t get me wrong. However the customer service is horrible and it also took them almost a month to ship out my order when it said it would ship out within a week. I had to email them more than three times and until I said that I would report it to my bank as fraud that’s when they finally responded.

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