nobltravel store reviewsSee product reviews

My suitcase did not come in same time frame as other items but there was also no information about it nor did anyone andswer my emails or social media posts for two weeks. The customer service and communication must be improved.

Bad order # 589560 they are 13 items only received 1 I am very disappointed. When I am specting the rest.

It was the waiting for the suitcase itself that I wondered if I would ever receive it. It definitely took longer than I expected. But it finally arrived, so I was able to see how much better it is for my trip.

Absolutely no reply to numerous requests for return instructions !!!

Hardest part was waiting for it to arrive!

Took forever to get a reply about the status.

I like how it is quality tested.

Easy navigating website.

Love the suitcases. They are much lighter than I was expecting, so I'm interested to see how they do when I put them to the test in a couple of months.

Customer service has yet to get back with me on returning the items from my order.

See response

No direct number to speak with a customer service person very disappointed

The reason I am giving you a one star is because I have NEVER received anything from your company. I paid for a travel case April 1st and not scheduled to received until May 25th and that is if that response was correct. I had ask "where is my product that I paid for?" How can you ask a customer for a review when nothing has been received. You really should tighten up your customer service.

No problems with ordering or shipping.

Missing airtag

I will be purchasing the check-in luggage as well. My carry-on did fine for like three or four days but in the fall, I’m going for about two weeks and I know I’ll need the larger luggage. It was so easy and convenient with the chargers on the top and the only problem I had was with the combination and that was operator error on my part someone that had the same luggage told me how to set the luggage code better.

don't have my order!

There discounts are misleading and products way too expensive

It was easy to order.

Have not received my luggage or an update regarding its status in 3 weeks. Have reached out to support multiple times with no response.

My order was not even tracking. I paid and I wouldn't have gotten it unless I reached out to ask for a status update. The customer service was very nice and effective thereafter but I purchased it in time for a trip and then never received it until I reached out. Thought it was a scam. So it ended up coming way later than expected.

Horrible Customer Service response, no phone number to call. Took my money, sent a bottle and tag immediately so I could not cancel my order that you have yet to fulfill. I am putting this review everywhere I can

It was easy, luggage arrived quickly

Thep and delivering process was fine

I realize that the current state of world affairs makes dealing with the international supply chain challenging. However, after waiting for almost 2 weeks for some kind of notification, I had not heard anything from NOBL about the status of my order. It took me opening a support ticket to learn why things were held up. Don't get me wrong, the product is solid, however communications can be better. The delays (4 weeks) caused me to miss using the carry-on on a recent trip.

Terrible

Service is a bot that doesn’t help at all. Unable to cancel or return. Complete scam

Lack of choice of delivery options. Was trying to get the bag before I went on my next business trip but since you only offer ground delivery it became impossible to receive it in a timely manner.

Nobl shipped the wrong item and won’t respond to requests for correction. Worst customer service I’ve ever experienced. They are a joke. Buyer beware!

Shopping experience was great. My product was delayed due to world events and it was a little difficult getting updates.

Trying to contact customer service was almost impossible and having to wait through an email reply is simply bogus for a company to do...its seems as if it's not a company based in the US company.

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Yyy

I haven’t received my orders yet. I wasn’t informed of any updates regarding my orders.

Quality material

Horrible customer service, horrible shipping (NEVER RECEIVED AFTER A MONTH)

That is by far the worst online experience I’ve had in years. Zero respect for the customer. Several marketing emails, but no response from customer service.

Easy

Everything has been delivered quickly except my check in bag, waiting for that one, I love everything else so far❣️

One of my purchased pieces of luggage arrived after I left for my trip. I was worried about it prior and they said they would respond right away they did not I emailed again and that’s when the priority shipping happened…too late for my trip.