It has been my worst experience to date with any purchase.
Purchased item
Carry-On: All-in-One
"STILL DON’T HAVE OUR STUFF. It has taken over..."
Kelly D.Verified
Wish there was a phone number or chat feature but they are fairly responsive via messaging in instagram.
Purchased item
Weekender Dust Cover
"Unfortunately, I thought it was just a wrap f..."
Patricia R.Verified
Great!
Purchased item
$50 NOBL e-Gift Card
"Great luggage."
Patricia W.Verified
Very Responsive if there are questions regarding your order
Purchased item
Compressible Packing Cubes (6 Pieces)
"The cases are beautiful and they match my lug..."
Monica R.Verified
Great process
Purchased item
Carry-On: All-in-One
"It has all the bells and whistles"
Donald D.Verified
Disappointing. Unprofessional. Not reliable with the communication. So so so much frustration for this time wasting process to go on a first trip of the year
Purchased item
Carry-On: All-in-One Expandable
"I got sent a wrong item and noone seemed real..."
Iwalani S.Verified
It was super easy. It was the shipping that took so long that I was not happy with.
Purchased item
Check-In: All-In-One 28"
"This piece of luggage took a lot longer to re..."
Chany M.Verified
The shipping took very long and wasn't normal communication and no email got about my order were its up too
Purchased item
Compressible Packing Cubes (6 Pieces)
"Sounded more sturdy on the picture"
Rita J.Verified
Not too happy as of yet
Purchased item
$25 NOBL e-Gift Card
"When I get the correct item the. I’ll let you..."
Amon K.Verified
Customer service was awesome when I needed to buy the luggage but after I was supplied with the wrong tracking then I needed to address an issue and they respond once a day so if you are speaking through email which is the only way then when you respond you have to wait an entire day to get a response. For this reason it took me over a week to get my issue addressed
Purchased item
Luggage Cover
"The luggage cover is not clear as shown so yo..."
Richard P.Verified
I dont like how ads change depending on which link you click at the same time
Purchased item
Carry-On: All-in-One
"Just upset that I spent all this money and I..."
Davida T.Verified
It’s much lighter than I thought it would be and the color is beautiful
Purchased item
Check-In: All-In-One 28"
"I’m so excited to take it on my next trip!"
Stefania S.Verified
Waste of money! The luggage is meant not to last one trip.
Purchased item
$25 NOBL e-Gift Card
"I used the luggage on one trip. 1 trip! A pie..."
Marlise G.Verified
Haven’t used bag yet. Will see how it goes next week!
Purchased item
Luggage Cover
"I didn’t receive this cover."
Grace Y.Verified
Customer service was adequate but the exchange process a little slow
Purchased item
Carry-On: All-in-One
"Really like the features of this luggage!"
Lucena S.Verified
Nice style professionally made
Purchased item
$25 NOBL e-Gift Card
"As soon as I got the package and open it I’m..."
Victor R.Verified
Shipping took way longer than expected, even though the website claimed to have my order in stock. I wanted to take it on my trip and my new suitcase didn’t make it home on time. I ordered it 3+ weeks ahead of my trip. I used my Monos instead so no big deal.
Purchased item
Carry-On: All-in-One
"A tad bigger than the airlines allowance for..."
Shaneca M.Verified
Good
Purchased item
$25 NOBL e-Gift Card
"Love it"
James W.Verified
Thank you
Purchased item
Lifetime Warranty
"Really liked the communication throughout eac..."
Abrevaya L.Verified
Quick response when I had a question. Wonderful customer service.
Purchased item
Leather Luggage Tag
"Looked sleek with the check-in suitcase!"
Esmeralda B.Verified
Perfect
Purchased item
Check-In: All-In-One 28"
"I loved it"
Georgia M.Verified
Delivery was at least a month longer than anticipated.
Purchased item
Compressible Packing Cubes (6 Pieces)
"The product is beautifully designed and made...."
Tyler H.Verified
Will buy more
Purchased item
Weekender Bag
"I’m very happy with all the products we purch..."
Vaughn L.Verified
You sent them in multiple packages making wonder if a porch pirate got some.
Purchased item
Carry-On: All-in-One
"Style over substance—do not waste your money...."
Tammy F.Verified
Nothing to add
Purchased item
Luggage Cover
"I didn’t receive a luggage cover"
Susan F.Verified
Not happy that my cup holder on my carryon has several slashes on it as though cut w a box cutter and they don't seem to be jumping to replace. The replies don't speak of any real action or if they will ship me another
Purchased item
Luggage Cover
"Not sure I like the cover. Seems a bit cheap"
Daniel J.Verified
Very nice as advertised
Purchased item
Check-In: All-In-One 28"
"Holds a ton and easy to pick out among all th..."
Michelle B.Verified
Follow up and keeping me informed on my delivery was great!
Purchased item
Luggage Cover
"Love everything about it!! Exactly what I was..."
Nelda S.Verified
Was not delivered as quick as it indicated when ordering , so I wasn’t able able to use it for our trip.
Purchased item
Carry-On: All-in-One
"I absolutely love everything about them.
The..."
Mirjana R.Verified
No
Purchased item
Carry-On: All-in-One
"Didn’t use it yet,but it looks nice and I lov..."
Paul L.Verified
Great
Purchased item
Carry-On: All-in-One
"Great experience. The website is difficult to..."
Duane B.Verified
It rolls throughout the airport with ease.
Purchased item
Luggage Cover
"The cover worked very well on protecting the..."
Joy W.Verified
No
Purchased item
Check-In: All-In-One 28"
"Light, packs super efficient with the pouches..."
Shaquanna H.Verified
The handle could be a little stronger..
Purchased item
Carry-On: All-In-One Mini
"The carryon is super nice. It held just enoug..."
Susan T.Verified
I need assistance that was not on your website.
Purchased item
Carry-On: All-in-One
"I LIKE THE LOOK OF THE BAG, BUT WILL NOT USE..."
Danell B.Verified
Overall all it took way too long to get ahold of someone to help me place an order with the “$50 gift card”.
Purchased item
$50 NOBL e-Gift Card
"It was tough to order but once I got the trav..."
Tynan M.Verified
Would buy from them again!
Purchased item
Stainless Steel Water Bottle
"Perfect color match!"
D'anne G.Verified
No
Purchased item
Luggage Cover
"I haven’t use it but I like but it was smalle..."