Their customer service was disappointing.
As soon as I ordered, I realized the shipping address was incorrect. After multiple tries to reach CS before fulfillment, by the time I got through to someone by going on Instagram, it was too late as product already shipped. They wanted to charge me for the address change and I refused because if they had responded when I sent the email and chat, it wouldn’t have been necessary.
And the phone number on the website is not active.