Lonza Shoes Store review | Loox

Lonza Shoes store reviewsSee product reviews

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Ellen M.Verified
Good
Kore Black
Purchased item
Kore Black
"Very heavy and rubbery"
Raeann A.Verified
Seamless, arrived on time. Packaged well.
Cample Platforms - Black
Purchased item
Cample Platforms - Black
"Love my new shoes! Always happy with Lonza."
Elisabeth L.Verified
Fast shipping!
Alama Black
Purchased item
Alama Black
"Fits perfectly!"
Laura G.Verified
Timely shipments. No exaggerations or lies. I've bought several pairs of shoes from Lonza. Great company to do business with.
Cample Platforms - Black
Purchased item
Cample Platforms - Black
"Love these sandals. Look amazing and super comfortable! Will enjoy my trave..."
Viorica N.Verified
I ordered a pair of loafers which they warehouse way very nice but big and you don’t make half sizes, I return them on May 5th and I want my money to be reimbursed!
Free Returns & Exchanges
Purchased item
Free Returns & Exchanges
"I NEVER received the money back and I sand you an email about that , you ne..."
Catalina Z.Verified
Good quality and shoes are as described.
Gladys Beige
Purchased item
Gladys Beige
"The shoe is absolutely fine, good quality, but the style looks too clunky o..."
Hyunkyung P.Verified
I did not expect to pay for shipping for exchange.
Black Sand
Purchased item
Black Sand
"It's comfortable"
Gail D.Verified
I DO NOT WANT TO EXCHANGE THEM FOR ANYTHING!!! Your website tricked me. I did not select that ugly pair of flats. I DO NOT WEAR ANY FLAT SHOES!!! AND NEVER WANT ANY MARY JANE STYLE!!! CANCEL THAT FAULTY ORDER!!!!! I paid $3.98 for "FREE RETURNS & EXCHANGES". Now, I want my FREE RETURN. Send a refund of $152.00 to my credit card (ending in 94016) for the size 9.5 Black Sand-Beige shoes I am returning to you. I am mailing to you today: May 23, 2026. They arrived here on May 15, so they are
Black Sand - Beige
Purchased item
Black Sand - Beige
"I DO NOT WANT TO EXCHANGE THEM FOR ANYTHING!!! Your website tricked me. I..."
Sereatha B.Verified
Quick delivery
Black Sand
Purchased item
Black Sand
"I love the shoes so much, but the sandal strap is much too big for me. I wi..."
Sau L.Verified
Slowwwwwwww and unhelpful customer service. Lacking attention and detail.
Alama Black
Purchased item
Alama Black
"Shipping orders out is slow!! Customer service lacking attentiveness. They..."
Farinaz T.Verified
Was very happy with the previous purchases and customer care
JABIN Leather - Beige
Purchased item
JABIN Leather - Beige
"Very disappointing quality"
Diana C.Verified
Perfect
Ohali Brown
Purchased item
Ohali Brown
"Perfect"
Julie C.Verified
Wonderful
Elvira Black
Purchased item
Elvira Black
"Great shoes. High heels but comfy !"
Darlene F.Verified
Easy to shop and quick delivery
Bergen Red
Purchased item
Bergen Red
"The leather is buttery soft. The shoes are stylish and comfortable"
Bev P.Verified
Fast & well packaged!
Ramona Black
Purchased item
Ramona Black
"Great look & very comfortable."
Sviatlana H.Verified
I also want to mention that the delivery was very fast, everything arrived on time, and the tracking updates were accurate throughout the entire process. The packaging was beautiful and felt very premium, and there was even a lovely branded dust bag included as a gift, which was such a nice touch.
Agnesa Beige
Purchased item
Agnesa Beige
"I absolutely love the style and overall quality of these sandals. They look..."
Katie K.Verified
These are all around cute and comfortable shoes!
Cample Platforms - Black
Purchased item
Cample Platforms - Black
"This platform sandal is true to size. I also have a little bit wider foot a..."
Alice P.Verified
See my previous question response..
Free Returns & Exchanges
Purchased item
Free Returns & Exchanges
"Easy order process online. Shoes arrived in western MA quickly. They were b..."
Josh L.Verified
Horrible and scammer
Dinara White
Purchased item
Dinara White
"You sent me the wrong product when I asked for exchange then refused me to..."
Carmen A.Verified
I just said, all was great
Constance Brown
Purchased item
Constance Brown
"I got the sandals. I love them. Everything was smooth from the order to the..."
Carolyn H.Verified
shipping was timely.
Floral Camel
Purchased item
Floral Camel
"I love everything about these shoes. The color, the soft suede, the comfor..."
Andrea R.Verified
Excellent choice
Lora Black
Purchased item
Lora Black
"Just feast shoes like slippers go on like butter and wear nice and easy !"
Deborah O.Verified
I want to return these How???
Emi White
Purchased item
Emi White
"They are way to small & narrow. I want to return these. How do I do that"
Timna T.Verified
Quality os not great
Ariadne Tan
Purchased item
Ariadne Tan
"Leather is stiff and style digs into my feet so not that comfortable. I do..."
D.Verified
Already did this
Ramona Black
Purchased item
Ramona Black
"They are fine. Heavier than you implied so not as comfortable as I had hope..."
Sviatlana I.Verified
I don't even want to think about it!
Shoella Black
Purchased item
Shoella Black
"Very poor quality, fake! Not leather, makes your feet sweat and turns black..."
Elena T.Verified
Fast shipping
Cample Platforms - Black
Purchased item
Cample Platforms - Black
"Wide in the ankle so don’t have a good support. Additionally very slippery..."
Deborah H.Verified
Horrible
JABIN Leather - White
Purchased item
JABIN Leather - White
"Shoes arrived damaged and I couldn’t get a replacement pair into your compa..."
Deborah P.Verified
Very good
Ariadne Tan
Purchased item
Ariadne Tan
"Great fit, lightweight and super comfortable."
Janice R.Verified
Order confirmation and shipping updates received in a timely manner.
Almari Brown
Purchased item
Almari Brown
"I'm happy with my purchase. The shoes are comfortable, and seem to be well..."
Linda C.Verified
I did
Shirley Suede
Purchased item
Shirley Suede
"I sent all 3 pairs of shoes back to you today. Because of size. They wer..."
Tina N.Verified
Fast, easy, and quick
Cample Platforms - Black
Purchased item
Cample Platforms - Black
"Beautiful shoes. Well made and nice feeling leather. True to size. Buy it."
Anne T.Verified
Everything was great. I LOVE these shoes.
Claudia Beige
Purchased item
Claudia Beige
"Fantastic. Prompt and perfect."
Kim F.Verified
The ordering process was easy
Free Returns & Exchanges
Purchased item
Free Returns & Exchanges
"I have wanted a pair of Lonzas for a long time. I love them. I ordered a 9..."
Eric S.Verified
First order. I’ve found other shoes & sandals I like but want to see how my first pair work out before I leap again. Especially given the lack of arch support.
Fiato Grey
Purchased item
Fiato Grey
"The shoes are very nice & I believe they’ll be warm when the colder weather..."
Lena B.Verified
It's hard to find a way to return
Free Returns & Exchanges
Purchased item
Free Returns & Exchanges
"Shoes look like cheap made, uncomfortable, and not worth the price."
Grigoriy S.Verified
Fast delivery
Cample Platforms - Beige
Purchased item
Cample Platforms - Beige
"Good quality"
Janice A.Verified
I called and received a code to return the shoes (exchange) I do not have the replacement size 8 shoes
Bergen Coconut
Purchased item
Bergen Coconut
"I sent these back as a return, you are supposed to be replacing with size 8..."
Dina W.Verified
Response was quick but not easy to return shoes that dont fit even tho i prepaid for my return label It should of been in order when i revieved it, not making me go to othersite to print it out at my time and exxpense….
Free Returns & Exchanges
Purchased item
Free Returns & Exchanges
"The return label that i prepaid for should of been included in my order. To..."
Della J.Verified
It was ok…I am having trouble contacting you all about a return label
Krista Silver
Purchased item
Krista Silver
"Hi I would like to return the shoes …if you can send me a return label i wo..."
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