Lonza Shoes Store review | Loox

Lonza Shoes store reviewsSee product reviews

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Vicki W.Verified
Fast delivery; love the extras including a shoe tote bag. Even the shoe box for storage is much sturdier than normal shoe boxes. Lonza provides high quality from service through delivery of its superior products.
JABIN Leather - Beige
Purchased item
JABIN Leather - Beige
"I bought this shoe in white last summer and loved it; especially the soft l..."
Julia R.Verified
Great shoes but somewhat slow shipping.
Floral Camel
Purchased item
Floral Camel
"Very comfortable and love the tan color, goes with everything. Thank you."
Jelaine P.Verified
I have not received any help from Lonza Shoes. If they can make my experience right I would love to take that chance.
Alonso Coffee
Purchased item
Alonso Coffee
"I wore it all day the very first time I bought sandals from this brand but..."
Ariela B.Verified
Easy, They took too long to arrive
Agnesa Beige
Purchased item
Agnesa Beige
"The shoes are very comfortable, although the strap in the back is a little..."
Rhonda S.Verified
Waiting for my replacement shoes.
Free Returns & Exchanges
Purchased item
Free Returns & Exchanges
"The shoes are pretty but too wide for me. My foot slides forward when I wal..."
Kim B.Verified
Pretty fast delivery. Arrived as expected
Silvia Black
Purchased item
Silvia Black
"Great quality, supple leather, very comfortable, easy to wear all day"
Lyn B.Verified
It was awful. Terrible customer service. No live person, portal did not work initially, got new info only after I contacted American Express
Arctic White Premium Cotton Socks
Purchased item
Arctic White Premium Cotton Socks
"I paid for free returns and was charged $10 for shipping I returned socks..."
Olena H.Verified
Hello! My sandals are simply extraordinary, high-quality leather, comfortable platform, I will definitely buy some for myself again by autumn, I recommend them!!!
Bergen Brown
Purchased item
Bergen Brown
"Hello! My sandals are simply extraordinary, high-quality leather, comfortab..."
Gretchen F.Verified
Had surgery unexpected and Lonza would not refund shoes even though surgery and recovery took months and didn’t even open the shoes until feeling stronger; wanted to return them and they said I was not within the refund timeline. Even after explaining why, they were sorry but would only issue a credit - only to purchase sandals that aren’t comfortable but for a short time. Use to love the brand but will abandon it; too many other brand choices with more flexibility and focus on the customer
Cample Platforms Fuchsia
Purchased item
Cample Platforms Fuchsia
"The heel slant is designed in such a way that pushes your foot forward. Mak..."
Rachel G.Verified
Thank you
Free Returns & Exchanges
Purchased item
Free Returns & Exchanges
"The only thing I don’t love is the strap, which comes undone if I’m not car..."
Amy P.Verified
Na
Camilla White
Purchased item
Camilla White
"The base is not supported"
Juli S.Verified
Arrive so fast
Claudia Beige
Purchased item
Claudia Beige
"Gorgeous!"
Susan H.Verified
Easy to work with
JABIN Leather - White
Purchased item
JABIN Leather - White
"Great looking shoe and comfortable!"
Evelyn V.Verified
After paying, my invoice showed they were going to be shipped to the wrong address & they were changed the address mistake immediately!
JABIN Leather - White
Purchased item
JABIN Leather - White
"Love the shoes, I have a difficult time finding shoes that fit my heals & t..."
Judith Z.Verified
Quick delivery and prompt customer service is response
Free Returns & Exchanges
Purchased item
Free Returns & Exchanges
"The return process was okay except that I don’t have a printer to access th..."
Dina K.Verified
Love Lonza Shoes!
Curla Blue
Purchased item
Curla Blue
"So comfortable and pretty! Definitely a statement"
Joanne R.Verified
Love the quality of these shoes
Agnesa Beige
Purchased item
Agnesa Beige
"I spend long hours on my feet every day and have always struggled to find t..."
Maryjo L.Verified
Very responsive. Well packaged and high quality shoes.
Miuccia Red
Purchased item
Miuccia Red
"They are comfortable. You can slip right in. Very fun!"
Brooke S.Verified
Great selection and very stylish
Leticia Milk
Purchased item
Leticia Milk
"ISO style in a sandal that can easily be worn during 10+ hour summer work d..."
Brenda Z.Verified
Terrible shoes.
Filia Black
Purchased item
Filia Black
"Cheap quality. Terrible fitting and uncomfortable. Not sure if this is re..."
Viola, M.Verified
Great service
Free Returns & Exchanges
Purchased item
Free Returns & Exchanges
"They make a noise when I walk on my wood floors and are slippery. I didn’t..."
Kaoriko K.Verified
Exchange shipping costed me about $20 and it's taking long to ship.
Free Returns & Exchanges
Purchased item
Free Returns & Exchanges
"The shoes I ordered were too big so I decided to do your "free return". But..."
Andrea I.Verified
I needed a half size larger and the process was so easy. My initial order, delivery, and exchange all within a week. I will order the black ones next!
Claudia Beige
Purchased item
Claudia Beige
"Fast shipping, easy exchange and I LOVE this shoe! I can’t wait to wear it..."
Patricia S.Verified
Fine except for I got a little worried on length of time to arrive.
Carmel Red
Purchased item
Carmel Red
"They are so beautiful, brilliant, bold and badass. I love them and am so ha..."
Jacqueline C.Verified
My return was easy enough after I got the website to work.
Free Returns & Exchanges
Purchased item
Free Returns & Exchanges
"I couldn’t get my size and the website didn’t tell me that. Sent me a size..."
Holly C.Verified
It was just easy and the product exceeded expectations to be honest.
Bergen Coconut
Purchased item
Bergen Coconut
"Such cute sandals, and I have a typically wide foot and they are comfortabl..."
Cecilia R.Verified
Great quality. Thank you
Lainey Beige
Purchased item
Lainey Beige
"Beautiful sandals, great quality. These are coming with me to Italy."
Leigh H.Verified
Fast and efficient
Alama Black
Purchased item
Alama Black
"Love love love my new shoes! Super soft leather, quality materials, not too..."
Jane O.Verified
I wish it was free returns.
Free Returns & Exchanges
Purchased item
Free Returns & Exchanges
"I've been getting a lot of ads from you on instagram. I have feet and back..."
Candice H.Verified
Disappointed with the quality
Agnesa Beige
Purchased item
Agnesa Beige
"The shoes look like vinyl not leather. Fit to size, but disappointed in th..."
Romany B.Verified
Great
Harmie Brown
Purchased item
Harmie Brown
"Fast shipping. The bag is lovely, and perfect size. I will definitely order..."
Michelle L.Verified
The buckle is unusual for the shoes. I return them due to the fasteners
Free Returns & Exchanges
Purchased item
Free Returns & Exchanges
"Return is seamless and easy to dropped off at your local fedex counter"
Debbie M.Verified
Arrived in a timely manner..
Alonso Black
Purchased item
Alonso Black
"Thought they would be more cushiony.."
Nicole L.Verified
Inaccurate sizing
Janet Red
Purchased item
Janet Red
"They fit smaller than I hoped but unfortunately can’t exchange them."
Kamilla S.Verified
Very easy and most importantly fast delivery!
Agnesa Beige
Purchased item
Agnesa Beige
"Very comfortable!I got plenty of compliments !"
Christa R.Verified
The shopping experience and delivery was great, but the construction of the shoe could be better.
Agnesa Black
Purchased item
Agnesa Black
"I really like how the shoes look, but the straps are very loose on the ankl..."
Laurie Y.Verified
Easy to order and fast delivery
Sogra Brown
Purchased item
Sogra Brown
"My shoes arrived quickly! They are even cuter in person and they are so c..."
Mina B.Verified
Comfortable
Alana Brown
Purchased item
Alana Brown
"Comfortable"
Gitika K.Verified
Why dont you have size 5??
Agnesa Beige
Purchased item
Agnesa Beige
"The shoes are super cute but run a bit big. I ordered 5.5 which was the sma..."
Rafaela A.Verified
Me gustaaaaa mucho su línea de calzado compré unos en invierno y en verano
Bergen Coconut
Purchased item
Bergen Coconut
"Me encantan mis sandalias y cómodas 😍♥️🫶"
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