Dear Sfigure Customer Support,
I am extremely surprised by your recent message. It is unacceptable that you are assuming I have already received my order and are now asking me to send a video showing the product.
What exactly am I supposed to show in a video if the order has never been delivered to me? Should I record a video of empty air or a plastic bag?
This situation is very frustrating. I placed this order on February 11, and after almost a month, I still have not received anything. Given t