WonderMe store reviewsSee product reviews

Love!!

Order arrived in a timely manner and was exactly what we were hoping it would be and we are very happy with our purchase

No

Until they get the color of my grandson’s arm right, I will dislike WonderMe

Very easy website.

Awesome service!

It took a bit to get a hold of you all but once I did it went ok Contacting you all was difficult but at least it did get taken care of eventually just real late in receiving my photo but in the end such a beautiful picture was produced. Thank you

Stunning

They did not do the things they said they would do. Picture did not come 5-7 days. Never confirmed final. Could not reach no one by phone. Bad experience.

Pensé que eran confiables pero no

no

No

I didn’t get anyone to answer the phone. It took awhile to get a email response. I had concerns that the picture wouldn’t be of my great granddaughter and whether they got my payment. As a result I didn’t receive it in time for Christmas. However I received it two days after Christmas and I was pleased to give it to my great granddaughter.

I thought I would get in 2 days since I paid the 9.99 shipping but it took awhile. I’m thinking almost a week and a half to two weeks I lost count when I emailed the response was it was a busy time of year thanks for understanding. Not cool. And areas on the canvas was not great smudged. I will never order from here again. Horrible service and quality for the price I paid.

I ordered in Nov for Christmas. It did not get here in time. :(

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Great quality. My daughter loves it

Let people know it takes a while because the orders are custom-made. Also deal with customer service, i.e., answer all calls and emails promptly.

Came as advertised. Love it

No

Very professional and knowledgeable about product.

No

Great customer service.

I contacted customer service to see about th3 delivery timeline, and they were able to give me one.

Everything looks great awesome Job on packing for delivery.

No

Different

Thanks for working with us to get the hair just right and for being available for consultation.

I know it was Christmas, but we ended up waiting in our driveway for the last package to arrive so we could go have Christmas with our grandkids in Texas. We ended up having to go later than planned because we were waiting on this package. I'm sure you guys were very busy. I get it. I was just a little bit frustrated at how long the processing and shipping took.

Easy ordering.

never again

Thank you for delivering a wonderful gift for my granddaughter

Need some improvement on response to customer questions, almost impossible to get in touch with someone.

They are very unique

Be honest with people about the length of time it will take to receive their pictures

Quick service and I liked that they sent you a preview.

Great picture and ease of ordering. Arrived wuivkly

The “will arrive by Christmas” wasn’t true. I’m sure that was hopeful but didn’t happen. What compensation was offered??? Customer service needs a complete overhaul.

If i could make a suggestion, when a photo is initially submitted and AI gives two sample images, can you not automatically change the expressions of the images? i.e. I submit an image, but i change my mind and want/need to submit another image for whatever reason, once i make another submission the AI offerings are significantly changed! not sure if this can be understood without me showing you what i mean, however i really like this portrait!

No