Excellent. I needed a high-torque machine fast for a 40m commercial project (market stall curtains). The website made comparing Heavy Duty models easy, and I found a great deal on an ex-display HD6605C. Despite being ex-display, it arrived in pristine condition and was delivered remarkably quickly. Providing a computerised, industrial-grade machine for under £300 is unbeatable value. Great communication and service—I’ll definitely use them again for future hardware needs.