Hi Team,
I have already followed the exact process mentioned in your Exchange & Returns section.
I have applied for the exchange and shared all the required images (from multiple angles, packaging, sole, free gifts, etc.) more than 5 times via email as instructed. Despite this, I have not received a single response from your end.
This is extremely disappointing and frustrating. I have complied with all your terms, conditions, and policies, yet there has been no acknowledgment or update regard