The Pod Company Store review | Loox

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Richard B.Verified
The Pod Company delivers as advertised.
The Sauna Pod
Purchased item
The Sauna Pod
"I am very pleased with the pod. It is as adve..."
Rod K.Verified
took longer than website indicated.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"much smaller than expected and a no return po..."
Benjamin F.Verified
Had an issue with my first chiller that was arguably my fault. Customer service hooked me up with a new chiller at a steep discount - more than what I was expecting! Thank you!
The Pod Chiller
Purchased item
The Pod Chiller
"This is a must have for any cold-plungers out..."
Hung N.Verified
The customer service is excellent.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"The pod isn't exactly as describe in the desc..."
Jed S.Verified
they got back to me pretty quickly when it wasn't sent on the date it was originally supposed to be.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"it works pretty well only issue i have had is..."
Joshua G.Verified
Company is very responsive to questions.
Ultra Insulated IcePod Cover Set
Purchased item
Ultra Insulated IcePod Cover Set
"This really does keep the water at the desire..."
Justin S.Verified
Would buy again
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Overall, it’s a great piece of equipment. I’m..."
Liz R.Verified
Information I needed was available, but website is a little too aggressively man-o-sphere for my taste
The Sauna Pod
Purchased item
The Sauna Pod
"For the price and footprint, I'm very happy...."
Geoffrey O.Verified
Customer service reps were excellent with thoughtful answers and quick responses
The IcePod
Purchased item
The IcePod
"Works like a charm. Great way to recover from..."
Kelby L.Verified
Great, prompt service.
The Sauna Pod
Purchased item
The Sauna Pod
"The Sauna Pod has been a great addition to ou..."
Tony M.Verified
Don’t advertise and not follow through with offers.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Don’t claim Free gifts come with your sauna i..."
Jacob C.Verified
A++ customer service! Great product! Have recommended to multiple people since purchasing
The Sauna Pod
Purchased item
The Sauna Pod
"Sauna pod has been a revelation in our house...."
Robert D.Verified
The cold plunge and chiller work well but I bought from this company because the claim that the sauna would heat to 185 which is not my experience. I’ve tried many times for more than an hour to get it up to temp without success.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"The pod will not get above 150 degrees."
Shannon L.Verified
great customer service
The Sauna Pod
Purchased item
The Sauna Pod
"went together alot easier than i thought it w..."
Eric S.Verified
Great customer service.
The Sauna Pod
Purchased item
The Sauna Pod
"Quick and easy set up. Works great."
Steven S.Verified
The Pod Company answered my calls and informed me on delivery date. They were super helpful when the heater started acting up and stated a replacement would be coming.
Sauna Hat
Purchased item
Sauna Hat
"The Pod sauna hat is a must for keeping your..."
Phillip J.Verified
The company was easy to deal with and order the product. The product showed up on time and with great instructions.
The Ice Brick
Purchased item
The Ice Brick
"The product was delivered ontime with the cor..."
Matthew F.Verified
The shipping was confusing, and I did not receive my sauna even close to the date it said I would when I purchased it.
The Sauna Pod
Purchased item
The Sauna Pod
"The sauna itself won't reach 185 degrees on i..."
Aaron F.Verified
So far, everything has gone very well! The shipping was expedient, the product appears to be quality. I have only been able to use the sauna once, so I am getting used to the nuances of it, but I am very happy so far!
The Ice Brick
Purchased item
The Ice Brick
"Stays pretty cold! Nice product."
Erika B.Verified
Shopping was nice. I like there's a review. Hope sending back will be easy.
The Sauna Pod
Purchased item
The Sauna Pod
"The heat smells a bit like plastic. Not good..."
Taylor W.Verified
Great products
The Ice Pod
Purchased item
The Ice Pod
"Excellent recovery tool, being outside in the..."
Jeffrey M.Verified
Initially, I had an issue with receiving my scratch offs. I contacted the company and they sent new ones. My shipment didn't arrive when it was supposed to, so I contacted the company and they took care of that as well. Lastly, I had a pretty big concern with the sauna pod releasing dangerous chemicals in the pod due to the fan and they paid for my shipping and provided me with a full refund. I would be hesitant in purchasing the sauna pod but their customer service is on point.
The Ice Brick
Purchased item
The Ice Brick
"Though I haven't used the Ice Bricks they see..."
David D.Verified
it took a long time to get the order shipped. I believe something went wrong as it started moving when I sent an email asking why it didn't ship after 2 weeks ordering. apart from that everything was fine.
Sauna Hat
Purchased item
Sauna Hat
"fits well and comfy but the most important is..."
David K.Verified
Great customer service
The Long Pod
Purchased item
The Long Pod
"Great customer service, love our pod"
Greg W.Verified
Been good so far. Had a question about our POD and customer service was quick to help. Happy so far for sure
The Sauna Pod
Purchased item
The Sauna Pod
"Very happy with our Sauna POD. Easy to setup..."
Tim B.Verified
N/A
The Sauna Pod
Purchased item
The Sauna Pod
"Only used it 10 times but so far we love it."
Matthew L.Verified
Customer service has been great! Very fast with responses to my questions
The Ice Pod
Purchased item
The Ice Pod
"So far it’s been great, I can’t wait for the..."
Michael L.Verified
The product arrived damaged and getting replacement has taken much longer than the orginal damaged product.
The Sauna Pod
Purchased item
The Sauna Pod
"I really like the sauna but I am having a har..."
Sean N.Verified
Customer service was good but wouldn’t be needed with a better product
The Sauna Pod
Purchased item
The Sauna Pod
"Not send broken or poorly made parts that I h..."
Rob Karish K.Verified
Great company
The Ice Brick
Purchased item
The Ice Brick
"Too small no chance of making water cold you..."
Pat W.Verified
Shipping was delayed a little but I was kept informed and very appreciative of the communication.
The Ice Brick
Purchased item
The Ice Brick
"Very easy to set up and heats up quickly!"
Milton C.Verified
General experience good, easy setup.
The Sauna Pod
Purchased item
The Sauna Pod
"Has yet to reach 185 degree. Which is the rea..."
Chris L.Verified
Great
The Sauna Pod
Purchased item
The Sauna Pod
"Great just tough to get hot enough during col..."
Colbey S.Verified
All good. Easy smooth purchase from sale email.
The Pod Chiller
Purchased item
The Pod Chiller
"Exhilarating! This is going into my routine..."
Karen M.Verified
Great price and INSANE delivery time (2 days)
The Ice Pod
Purchased item
The Ice Pod
"I work out every day at a Crossfit gym. The..."
Brian A.Verified
It’s been amazing quick setup operating in 20 mins or less.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"This pod is amazing fits perfect in my room i..."
Daniel C.Verified
Experience was great easy and fast shipping. Customer service has been great when I had a question.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"The sauna pod is Awesome!! It doesn't take to..."
Colin L.Verified
Again stop sending me this!
Water Maintenance Pack
Purchased item
Water Maintenance Pack
"Stop sending me this! I have cancelled this s..."
Sean D.Verified
Great deals great products! Works great!
Water Stabilizer
Purchased item
Water Stabilizer
"Clean water for a long time!"
Eric W.Verified
Great customer service and very willing to help. I highly recommend this company. As a guy who works in customer service, this company has it figured out!!
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I love how hot this sauna gets! 185 degrees!..."
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