The Pod Company Store review | Loox

The Pod Company store reviewsSee product reviews

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Kelly B.Verified
It was easy to order and quick delivery. I have had my first ice pod for over a year and have no issues.
The Ice Brick
Purchased item
The Ice Brick
"The ice bricks are a quick and easy way to ch..."
Leona L.Verified
Very fast and easy
Sauna Hat
Purchased item
Sauna Hat
"Came very fast!"
Seth J.Verified
My original pod broke and even though I bought it second hand they worked with me to get a new one, which they didn’t have to do. Great experience with them!
The IcePod
Purchased item
The IcePod
"I always feel great after using the cold plun..."
Richard D.Verified
You lied about shipping dates. "3-5 days" is patently false for everything except accessories.
The Ice Brick
Purchased item
The Ice Brick
"It's been three weeks and I have not yet rece..."
Robert O.Verified
This is the Gold Standard for Home Recovery "I’ve spent a lot of time researching different setups, and The Pod Company is in a league of its own. They aren't just selling tubs and heaters; they’re selling a legitimate professional recovery experience. The build quality on both the Sauna Pod and the Ice Pod is top tier rugged, well insulated, and built to take a beating. What really blew me away was the customer support; they actually give a damn about their users and stand behind their gear.
The Ice Brick
Purchased item
The Ice Brick
"This Brick is the Real Deal If you're runnin..."
Alan R.Verified
Simple and fast.
Ultra Insulated IcePod Cover Set
Purchased item
Ultra Insulated IcePod Cover Set
"Ice cold and quiet- LOVE IT!"
Shawn L.Verified
Very helpful was easy
Sauna Mittens
Purchased item
Sauna Mittens
"Love it"
Jake D.Verified
Great company!
The Ice Brick
Purchased item
The Ice Brick
"I absolutely love cold plunging!"
Jamie F.Verified
Easy, fair, quick
Water Circulation Jet
Purchased item
Water Circulation Jet
"Pod company has been great to deal with. Prod..."
Daniel H.Verified
Anytime I have ever had an issue or inquiry, the response has been professional, immediate and 100% satisfactory
Water Maintenance Pack
Purchased item
Water Maintenance Pack
"Absolutely love this company and the products..."
Christine C.Verified
Easy and everything came as described.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"The Pod was easy to setup and works exactly a..."
Robert M.Verified
Thanks for the help!
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I’m really enjoying being able to experience..."
Cheryl C.Verified
quick and easy ordering process.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Great product."
Chris F.Verified
Great products. Just be patient
Chiller Maintenance Pack
Purchased item
Chiller Maintenance Pack
"Good products. Just took longer than expected..."
Clarence O.Verified
Poor response time
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"The opening of the heater doesn’t align with..."
Wade R.Verified
Shopping was very easy and convenient
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I purchased the Pod over some less expensive..."
Kimberly K.Verified
Very prifesssional company and great service.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"We’re definitely enjoying the sauna. Very eas..."
Idalino C.Verified
Shipping was quick and painless. No complaints to this date
Insulated IcePod Lid
Purchased item
Insulated IcePod Lid
"Bought this lid along with my new pod pro. I..."
David K.Verified
It was fast and easy
The Ice Pod
Purchased item
The Ice Pod
"It has helped so much in my recovery"
Michael M.Verified
Poor communication. Where's my order?
The Ice Brick
Purchased item
The Ice Brick
"Good. Cold"
Alex K.Verified
Such a great company and product
The Long Pod
Purchased item
The Long Pod
"The long pod has been incredible. I tore my A..."
Jay O.Verified
Great experience and fast shipping!
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Great value sauna! Setup quickly and can easi..."
Misti G.Verified
Extremely helpful and responsive
The Long Pod
Purchased item
The Long Pod
"Best way to start your morning!"
Jordan S.Verified
Great customer service
The Sauna Pod
Purchased item
The Sauna Pod
"Customer service was excellent The sauna do..."
James T.Verified
The original heater failed after the first use out of the box. The Pod Company sent a replacement ASAP. Stand behind their product.
The Sauna Pod
Purchased item
The Sauna Pod
"Love using it. Feel great afterwards. Plan on..."
Jp G.Verified
Great company
The Long Pod
Purchased item
The Long Pod
"Th pod is amazing, keeps the water cool withi..."
Robert N.Verified
Site easy to use. Everything arrived on time and in perfect condition.
The Ice Pod
Purchased item
The Ice Pod
"Really enjoying my new Pod Chiller. Use it da..."
Jeremiah G.Verified
I bought this sauna due to the marketing for 185 degrees. I received the sauna and used it and it maxed out at 160. I messaged support and they said this was normal and that if I wanted it to get any hotter I should put towels over it for more insulation or put it in a hotter room. Also, I was told I got a bunch of “free gifts” with the sauna but on my receipt I was clearly charged for each of them. Support said this was for internal purposes and no refund would be given. Unethical company
The Ice Brick
Purchased item
The Ice Brick
"I was told this was a “free gift” but my rece..."
Gary S.Verified
I recently contacted customer service regarding a couple of issues, and the team responded quickly and effectively resolved everything. The entire experience was outstanding—far exceeding my expectations. Their genuine helpfulness and competence left such a strong positive impression that I found myself exploring and purchasing additional products. Knowing I can truly trust their support if any challenges arise makes all the difference.
The Ice Brick
Purchased item
The Ice Brick
"The Ice Brick is top-notch: durable BPA-free..."
Christian H.Verified
Ordered an ice pod and sauna pod over two weeks ago and they still haven’t shipped
Sauna Hat
Purchased item
Sauna Hat
"Nice hat, fits well. Just need my sauna to ar..."
Dominick D.Verified
Lady on phone was great, explained i could return the pod if i only tried it for 5 mins (not getting it gross).
The Sauna Pod
Purchased item
The Sauna Pod
"Didnt reach 185 degrees, the zippers were ver..."
Gian M.Verified
great!!!!!
The Pod Chiller
Purchased item
The Pod Chiller
"Best Chiller EVER!"
Halmar O.Verified
It’s been simply great
The Ice Pod
Purchased item
The Ice Pod
"I love my ice pod, it’s been a great tool tha..."
Matthew J.Verified
Deceiving description.
The Sauna Pod
Purchased item
The Sauna Pod
"Love it except one thing. It was advertised a..."
Garrison H.Verified
Great service
The Ice Brick
Purchased item
The Ice Brick
"Works good"
Shane J.Verified
I was able to utilize my HSA which was nice. I did have to contact customer service when my shipment was delayed. They were very helpful.
The Sauna Pod
Purchased item
The Sauna Pod
"The Sauna Pod has been an excellent addition..."
Shawn K.Verified
Everything was smooth and customer service was great!
Sauna Hat
Purchased item
Sauna Hat
"I was looking for an affordable sauna solutio..."
Justin A.Verified
Easy setup, right price and I'm 6'5 and fit perfectly!
Water Circulation Jet
Purchased item
Water Circulation Jet
"Really has helped with my recovery! The water..."
Richard B.Verified
The Pod Company delivers as advertised.
The Sauna Pod
Purchased item
The Sauna Pod
"I am very pleased with the pod. It is as adve..."
Rod K.Verified
took longer than website indicated.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"much smaller than expected and a no return po..."
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