Matthew M.Verified
A great company. Very helpful.
Purchased item
The Sauna Pod 2.0
"It's a great product!"
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Troy W.Verified
Great product for the price
Purchased item
The Sauna Pod 2.0
"I received it and amazingly it took as long t..."
Laura P.Verified
See review
Purchased item
The Sauna Pod 2.0
"My heater stopped working 30 minutes into the..."
Luke R.Verified
100% recommend
Purchased item
The Ice Brick
"Everything showed up in a timely manner and l..."
Dan C.Verified
The long wait time to get this, which was a present for my wife for Christmas. Ordered early November and did not come until last half of January. And doesn't seem to perform as advertised.
Purchased item
The Sauna Pod 2.0
"The Sauna Pod 2.0 was advertised to get to 18..."
Colby A.Verified
Great company
Purchased item
Insulated LongPod Lid
"Works great"
Andrea J.Verified
Clever, marketing and YouTube videos only go so far you must put out a quality product that lives up to the advertisement
Purchased item
The Sauna Pod 2.0
"Luciano pod rarely gets up to advertise temps..."
Sean M.Verified
Very helpful with questions and prompt on all emails! Thank you!
Purchased item
The Ice Pod
"Great product!"
Greyson F.Verified
Great customer service. Alex addressed my only minor issue right away. Use the pod everyday since it was delivered. Used FSA, savings on savings.
Purchased item
The Ice Brick
"Haven't needed them since I have the chiller..."
Sanford M.Verified
took a few weeks to ship.
Purchased item
The Sauna Pod 2.0
"I like it, wish it was a little more roomier..."
Jacob D.Verified
Great products!
Purchased item
The Sauna Pod 2.0
"Awesome dry heat!"
Nathan D.Verified
Good to deal with just waiting on new heater replacement
Purchased item
The Sauna Pod 2.0
"Heater was broke and they’re working on repla..."
Liam M.Verified
Great company, shipping was lightning fast. 5 days faster than the estimated delivery time.
Purchased item
The Sauna Pod 2.0
"Absolutely love having a sauna at home, absol..."
Jerrod S.Verified
very responsive
Purchased item
The Ice Brick
"love the product"
Patrick T.Verified
Had to wait to long to get order
Purchased item
The Sauna Pod 2.0
"Does not get hot enough"
Kaylyn A.Verified
Late delivery
Purchased item
The Sauna Pod 2.0
"Gets to desired temperature then drops and do..."
Sawyer W.Verified
Really good customer service. Looking forward to getting my order
Purchased item
Sauna Mittens
"Not something I have used or plan to use"
Melissa P.Verified
The Pod company customer services is great. Timely responses with real people.
Purchased item
The Sauna Pod 2.0
"This was the perfect purchase for me. I am so..."
Darryl J.Verified
No.
Purchased item
The Long Pod
"The Long pod is quite a bit more roomy compar..."
Doug R.Verified
Please get back to me on what needs to be done about the blower.
Purchased item
The Sauna Pod 2.0
"The heater/blower is making a rattling noise..."
Melissa H.Verified
Great customer service !
Purchased item
The Sauna Pod 2.0
"Love the sauna pod!!!! Best purchase ever!"
Thomas B.Verified
Your CS team is rock solid! Kudos to all of them. You've really built a good culture.
Purchased item
The Sauna Pod 2.0
"I was looking at the Sauna pods for quite a w..."
Corrie H.Verified
Always updated me and kept me informed. Super easy to work with and very professional!
Purchased item
The Sauna Pod 2.0
"Went together pretty well. Made well. Easy t..."
Nick P.Verified
We’ll see how the possible return is handled. Or will you offer a new product?
Purchased item
The Sauna Pod 2.0
"This product does not get anywhere near the t..."
Ashley P.Verified
Only complaint is the shipping was delayed.
Purchased item
The Sauna Pod 2.0
"Easy set up and use!"
Colin A.Verified
Liked the follow up emails about my order
Purchased item
The Sauna Pod 2.0
"Doesn’t get hot enough. Had to stand to feel..."
Chad B.Verified
Order come quickly
Purchased item
The Sauna Pod 2.0
"Very well built best one for the money"
William B.Verified
No , please make it right.
Purchased item
The Sauna Pod 2.0
"My sauna arrived and was excited to put it to..."
Keenan R.Verified
Thank you for delivering and for giving me a better quality of life!
Purchased item
The Sauna Pod 2.0
"After reading and studying about contrast the..."
Gina C.Verified
Customer service was responsive when I called to check on my order.
I ordered Dec 6,2025 and received it Jan 20, 2026. seven weeks later.
Purchased item
The Sauna Pod 2.0
"I Have used it three times. It only gets to 1..."
Art H.Verified
Would be a better review if it was shipped together.
Purchased item
The Ice Pod
"Still weighting for the sauna to come before..."
Gregory S.Verified
Interactions with customer service have been great.
Purchased item
The Sauna Pod 2.0
"Assembly was straightforward and relatively e..."
[email protected] L.Verified
Very good experience!
Purchased item
B-L-0182
"Customer service was very helpful!"
John W.Verified
Way too many marketing emails
Purchased item
The Sauna Pod 2.0
"It doesn't maintain a temperature over 170...."
Zach B.Verified
They’re great!
Purchased item
The Ice Pod
"It’s amazing!"
Kyle S.Verified
Communicative team with a personal touch.
Purchased item
The Sauna Pod 2.0
"My wife and I use the sauna almost every day!..."
Grant A.Verified
Hopefully the rest of my order arrives on time
Purchased item
The Ice Pod
"This part of the order arrived on time. Appea..."
Sarah C.Verified
Very helpful and responsive
Purchased item
The Ice Pod
"It’s great!"
B M.Verified
Customer service is great they worked with me before purchasing
Purchased item
The Sauna Pod 2.0
"I got this for my husband as a gift for gradu..."
Jack D.Verified
Really great communication during the shipping process
Purchased item
The Sauna Pod 2.0
"It heats up super quick and really makes you..."
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