The Pod Company Store review | Loox

The Pod Company store reviewsSee product reviews

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Karen Y.Verified
I have tried and been disappointed by brands on Amazon and The Pod Company has superior quality. Great price vs value for the benefits
The Ice Pod
Purchased item
The Ice Pod
"I LOVE the ice bath - I prefer this set up to..."
Brett B.Verified
Great products. Normally I’m skeptical but they delivered!
2x XL Ice Trays (for ShowerPod)
Purchased item
2x XL Ice Trays (for ShowerPod)
"Love that it’s bendable so it doesn’t break f..."
[email protected]Verified
Great customer service
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Love it"
Sean G.Verified
Customer service is great!
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Everything was pretty easy to set up and it h..."
Roger R.Verified
Great
Water Stabilizer
Purchased item
Water Stabilizer
"Works great"
Jose C.Verified
At what point is it fully a scam, because it sure feels that way
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"How am I supposed to even give you a proper r..."
Loree M.Verified
Great customer service!
Sauna Hat
Purchased item
Sauna Hat
"Love the hat! Great addition to my sauna rou..."
Joel B.Verified
No complaints on my end.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"This thing has been a game changer for me. Ad..."
Zachary H.Verified
A great product for such a low investment hurdle.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I received my new Sauna POD and easily assemb..."
Jordan R.Verified
Nah
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"It’s alright. I like the build and it is easy..."
Janet G.Verified
Thank you, Pod Company!
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"The pod is very well constructed and easy to..."
Andrew W.Verified
Advertisement on sauna pod is not accurate Won’t get past 160 degrees
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Won’t get past 160 degrees"
Jennifer C.Verified
I don't really know yet because all it did was the purchase part. I gues we will see how they handle the not satified part and then decide how the experience goes
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"the sauna pod is much more difficult to put t..."
David S.Verified
Well built products that do the job they need to do. Delivery was fast, efficient, and overall the experience has been very positive. Definitely will make future purchases from them.
The Ice Pod
Purchased item
The Ice Pod
"Easy set up, and works for exactly what it is..."
Mark B.Verified
Get the Long Pod and at a minimum get the filter if you can’t afford the chiller. Would recommend this affordable option to anyone who wants the cold plunge experience on a budget.
Pod Water Filter Unit
Purchased item
Pod Water Filter Unit
"If you don’t have a chiller, which I do not,..."
Garrett H.Verified
No
The Ice Pod
Purchased item
The Ice Pod
"Does exactly what I expected it to."
Christopher M.Verified
No
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Easy set up. Peaks at 160 placed in my baseme..."
W J.Verified
Great people to deal with
The Ice Pod
Purchased item
The Ice Pod
"I really enjoy the icepod. Can’t wait to get..."
Karl F.Verified
The pod did not come with a cover. Additionally, for the price of the product I was not satisfied.
Certified Refurbished Water Chiller
Purchased item
Certified Refurbished Water Chiller
"It was rusted and dirty."
Matt B.Verified
The team has been OK however, the product and customer experience have been terrible
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"In accurate lead times It broke after using..."
Matthew B.Verified
.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"@"
Rebecca B.Verified
With the exception of a slightly higher utility bill..
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I really enjoy it I feel like it’s a great in..."
Wesley J.Verified
N/A
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"It’s great! Stays between 165 -180 degrees in..."
Margarita Z.Verified
I got my unit. It works. no other interactions with the company so far.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Like it overall. I was waiting for it on back..."
John C.Verified
No
The Ice Brick
Purchased item
The Ice Brick
"Came with the ice packs .. don’t get the wate..."
Anthony C.Verified
No
The Ice Brick
Purchased item
The Ice Brick
"Love it"
Andrew C.Verified
Online order seemed fine, but this is largely negated when the product fails so quickly.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Heater broke after less than 10 twenty minute..."
Joey H.Verified
Wish it would have showed up sooner but my sauna was on back order. So I expected the wait and was communicated with about it so no complaints at all!
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Easy to set up! Quality material. Works well..."
Jason H.Verified
VERY NICE PRODUCT! WORKS GREAT!!
Extra IcePod Drain Valve (Tape & O-ring)
Purchased item
Extra IcePod Drain Valve (Tape & O-ring)
"APPRECIATE THE EXTRA THREAD TAPE INCLUDED WIT..."
Robert N.Verified
Customer service has been great and responses very timely during the purchase/shipping process. My only concern is with the heat level being lower than expected.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"While I like the sauna, it doesn’t get nearly..."
Samuel M.Verified
The customer service is fantastic. I had seen some mixed reviews but was very pleased with how through and professional they were.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"We have been using this almost daily in the t..."
Diane C.Verified
Offered several discounts until it became affordable and shipped immediately. Easy to put together and I am usually very bad at that sort of thing;-)
The Ice Brick
Purchased item
The Ice Brick
"Easily filled and stored in my freezer compar..."
Caroline E.Verified
Love their affordable quality products
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Love my Sauna pod. Had it 10 days and have us..."
Jace P.Verified
Fantastic customer service. I made a few mistakes while ordering my pod, and they were corrected before shipment and the charges were fixed in just a few days with no begging or pleading on my part. Customer service like it should be. Thanks for a great experience!
Insulated IcePod Lid
Purchased item
Insulated IcePod Lid
"This lid made all the difference in keeping m..."
Michael D.Verified
Heater came broke and pod sent me a new one right away.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Works great and having it your home is a grea..."
Mark W.Verified
Offer a full refund even if the product was used. Deceptive trade practices. Will be contacting the BBB.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Fraudulent advertising. The supplied thermome..."
Brandon C.Verified
Still a decent product despite its defects
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Works effectively gets nice and warm however..."
Tracy S.Verified
Great service great products—-forever customer here!
Insulated IcePod Lid
Purchased item
Insulated IcePod Lid
"They replaced this so fast when I had an issu..."
John F.Verified
Other than having to order the sauna and wait for it to become available again, which I understand, I've had no issues at all.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I ordered my sauna during the holiday sale at..."
Mark J.Verified
My overall experience with The Pod Company has been excellent from start to finish. Ordering was simple, communication was clear, and everything arrived as expected. The products feel high quality and well thought out, and it’s obvious they care about both performance and customer experience. Shipping was smooth, setup was straightforward, and everything worked exactly as advertised. Anytime I had questions, their team was responsive and helpful, which made the entire process stress-free.
The Ice Brick
Purchased item
The Ice Brick
"I purchased the ice bath along with the ice b..."
The Pod Company store reviewsVisit store