Kaylyn A.Verified
Late delivery
Purchased item
The Sauna Pod 2.0
"Gets to desired temperature then drops and do..."
The Pod Company store reviewsSee product reviews
Sawyer W.Verified
Really good customer service. Looking forward to getting my order
Purchased item
Sauna Mittens
"Not something I have used or plan to use"
Melissa P.Verified
The Pod company customer services is great. Timely responses with real people.
Purchased item
The Sauna Pod 2.0
"This was the perfect purchase for me. I am so..."
Darryl J.Verified
No.
Purchased item
The Long Pod
"The Long pod is quite a bit more roomy compar..."
Doug R.Verified
Please get back to me on what needs to be done about the blower.
Purchased item
The Sauna Pod 2.0
"The heater/blower is making a rattling noise..."
Melissa H.Verified
Great customer service !
Purchased item
The Sauna Pod 2.0
"Love the sauna pod!!!! Best purchase ever!"
Thomas B.Verified
Your CS team is rock solid! Kudos to all of them. You've really built a good culture.
Purchased item
The Sauna Pod 2.0
"I was looking at the Sauna pods for quite a w..."
Corrie H.Verified
Always updated me and kept me informed. Super easy to work with and very professional!
Purchased item
The Sauna Pod 2.0
"Went together pretty well. Made well. Easy t..."
Nick P.Verified
We’ll see how the possible return is handled. Or will you offer a new product?
Purchased item
The Sauna Pod 2.0
"This product does not get anywhere near the t..."
Ashley P.Verified
Only complaint is the shipping was delayed.
Purchased item
The Sauna Pod 2.0
"Easy set up and use!"
Colin A.Verified
Liked the follow up emails about my order
Purchased item
The Sauna Pod 2.0
"Doesn’t get hot enough. Had to stand to feel..."
Chad B.Verified
Order come quickly
Purchased item
The Sauna Pod 2.0
"Very well built best one for the money"
William B.Verified
No , please make it right.
Purchased item
The Sauna Pod 2.0
"My sauna arrived and was excited to put it to..."
Keenan R.Verified
Thank you for delivering and for giving me a better quality of life!
Purchased item
The Sauna Pod 2.0
"After reading and studying about contrast the..."
Gina C.Verified
Customer service was responsive when I called to check on my order.
I ordered Dec 6,2025 and received it Jan 20, 2026. seven weeks later.
Purchased item
The Sauna Pod 2.0
"I Have used it three times. It only gets to 1..."
Art H.Verified
Would be a better review if it was shipped together.
Purchased item
The Ice Pod
"Still weighting for the sauna to come before..."
Gregory S.Verified
Interactions with customer service have been great.
Purchased item
The Sauna Pod 2.0
"Assembly was straightforward and relatively e..."
[email protected] L.Verified
Very good experience!
Purchased item
B-L-0182
"Customer service was very helpful!"
John W.Verified
Way too many marketing emails
Purchased item
The Sauna Pod 2.0
"It doesn't maintain a temperature over 170...."
Zach B.Verified
They’re great!
Purchased item
The Ice Pod
"It’s amazing!"
Kyle S.Verified
Communicative team with a personal touch.
Purchased item
The Sauna Pod 2.0
"My wife and I use the sauna almost every day!..."
Grant A.Verified
Hopefully the rest of my order arrives on time
Purchased item
The Ice Pod
"This part of the order arrived on time. Appea..."
Sarah C.Verified
Very helpful and responsive
Purchased item
The Ice Pod
"It’s great!"
B M.Verified
Customer service is great they worked with me before purchasing
Purchased item
The Sauna Pod 2.0
"I got this for my husband as a gift for gradu..."
Jack D.Verified
Really great communication during the shipping process
Purchased item
The Sauna Pod 2.0
"It heats up super quick and really makes you..."
Clyde M.Verified
Great customer service
Purchased item
The Ice Pod
"Great product and great customer service!"
Lisa H.Verified
Emailed you
Purchased item
Water Maintenance Pack
"Great products easy to assemble. Have friends..."
Monte S.Verified
Everything has been positive
Purchased item
The Ice Pod
"The quality, price and customer service have..."
Nikki S.Verified
can’t wait for our sauna pod to come in!
Purchased item
The Ice Pod
"We love it!"
Jenifer T.Verified
It was great
Purchased item
The Pod Chiller
"It was quick and easy. Thanks"
Cory L.Verified
Great buisness
Purchased item
The Ice Pod
"For getting the benefits of cold plunge whats..."
Jeffrey W.Verified
No
Purchased item
The Long Pod
"Awesome product and use it every day."
Thomas S.Verified
Great!
Purchased item
Water Maintenance Pack
"Great!"
Ruben S.Verified
Prompt delivery and great customer service
Purchased item
The Ice Pod
"Awesome product, inexpensive and functional w..."
John F.Verified
Everyone has been great to work with!
Purchased item
Pod Water Filter Unit
"So far I've loved the filter and will continu..."
Corey D.Verified
Everything has been great except the issue with the filter. I want to get the chiller but not if the filter keeps failing like it has been
Purchased item
Pod Water Filter Unit
"The pod filter doesn't actually filter the lo..."
Robert M.Verified
Incredible communication, product pictures and descriptions are very accurate!
Purchased item
The Ice Pod
"Great size, durable, and super easy to set up..."
Kyle G.Verified
Ordering was very easy. Only complaint is the availability of the sauna, which will take 1 month to ship at the time it was ordered.
Purchased item
The Ice Brick
"Does a nice job of getting the water cold ver..."
Sara H.Verified
I was hard to get consistent email communication to schedule a return, but my husband eventually called and had a very helpful customer service representative streamline it all.
Purchased item
The Ice Pod
"So far it has been great for my husband and m..."
Andrew G.Verified
Affordable relative to other products in the same class and a great way to up your longevity.
Purchased item
The Ice Brick
"Better than buying ice from the store repeate..."
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