The Pod Company Store review | Loox

The Pod Company store reviewsSee product reviews

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Sara H.Verified
I was hard to get consistent email communication to schedule a return, but my husband eventually called and had a very helpful customer service representative streamline it all.
The Ice Pod
Purchased item
The Ice Pod
"So far it has been great for my husband and m..."
Andrew G.Verified
Affordable relative to other products in the same class and a great way to up your longevity.
The Ice Brick
Purchased item
The Ice Brick
"Better than buying ice from the store repeate..."
Melissa D.Verified
Need help need to actually speak to a human who wants to help and doesnt hust keep insisting that the product doesnt leak when im the second person I know to own and she also had problems and needed this things replaced, its mot a cheap purchase id expect better quality & better customer service
The Pod Chiller
Purchased item
The Pod Chiller
"Leaks leaks and more leaks…. Still cant use i..."
Thomas N.Verified
too early to give 5 stars
The Ice Pod
Purchased item
The Ice Pod
"working as advertised, too early to give 5 st..."
Dianne R.Verified
Great product.
Water Stabilizer
Purchased item
Water Stabilizer
"Switched to this and my husband says his pod..."
Micah S.Verified
Delivery was fast and setup was even faster!
The Ice Brick
Purchased item
The Ice Brick
"Perfect way to keep the Ice Pod nice and cold..."
Mark C.Verified
Very easy to work with, made changes to my order with just one simple email.
The Ice Brick
Purchased item
The Ice Brick
"This is exactly what I needed to avoid gett..."
Joanne R.Verified
Just that we use it every day and feel the benefit of dry heat !
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Not only is the POD SAUNA a fabulous addition..."
Joseph S.Verified
waiting for the sauna pod
The Ice Pod
Purchased item
The Ice Pod
"hard to rate did not use yet , cold plunge wi..."
Joel H.Verified
Really focus on customer experience
The IcePod
Purchased item
The IcePod
"Great customer service. My order was damaged..."
Zackery M.Verified
Excellent products, fast shipping!
The Ice Brick
Purchased item
The Ice Brick
"Everything works great and the quality is sup..."
Rudy O.Verified
Responses to questions are fast
Sauna Mittens
Purchased item
Sauna Mittens
"Can make use of them around the house"
Cheryl H.Verified
Son and swim.team friends love it.
Extra IcePod Drain Valve (Tape & O-ring)
Purchased item
Extra IcePod Drain Valve (Tape & O-ring)
"Great customer service."
Selena R.Verified
Love yall!!
The Pod Chiller
Purchased item
The Pod Chiller
"The best purchase I have ever made! They chil..."
Carson W.Verified
There needs to be a stronger heater in the unit and the advertisement should not claim it gets up to 185 as it has not done that at all.
The Sauna Pod Replacement
Purchased item
The Sauna Pod Replacement
"On the website, this is advertised to get up..."
James H.Verified
great
Insulated IcePod Lid
Purchased item
Insulated IcePod Lid
"great"
Voicemail V.Verified
terrible customer service, refused to credit the account and had to request cancellation of recurring charges several times. Zero accountability
Water Maintenance Pack
Purchased item
Water Maintenance Pack
"I was charged several times for products I di..."
Charles C.Verified
Best customer service I have experienced in a long time!
Purchased item
Sauna Top Cover
"It's not what I expected. I thought it would..."
Farold D.Verified
Would do business with again
The Ice Brick
Purchased item
The Ice Brick
"Great product"
David H.Verified
Delivery and set up is good
Insulated LongPod Lid
Purchased item
Insulated LongPod Lid
"Long Pod is good, not great but good. I was..."
Roch F.Verified
Thank you for the great customer service !
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"The pod is a great value for this price. The..."
Sarah M.Verified
Love the quality!
The Ice Brick
Purchased item
The Ice Brick
"The Ice Bricks are are great easy to use opti..."
Suzann L.Verified
Sent email. Received response same day. Follow up email next day. Solved issue.
Chiller Maintenance Pack
Purchased item
Chiller Maintenance Pack
"Good product. Great customer service."
David B.Verified
Customer service sucks
Water Maintenance Pack
Purchased item
Water Maintenance Pack
"I’ve asked to cancel this subscription multip..."
John M.Verified
You wasted MY MONEY ANY ADDED TO THE PLASTIC TRASH EPIDEMIC.
The Ice Pod
Purchased item
The Ice Pod
"Total waste of money. It's not free. I paid f..."
Gary R.Verified
I wish I never purchased anything from this company
XL LongPod Floor Mat
Purchased item
XL LongPod Floor Mat
"I haven’t even received the item yet and do y..."
Nathan T.Verified
Have not been allowed to cancel my recurring order for months, literally Thrownit away every month and customer service doesn’t help
Water Maintenance Pack
Purchased item
Water Maintenance Pack
"I’ve been trying to cancel this recurring ord..."
Dylan G.Verified
Just good emails and accurate details
The Ice Brick
Purchased item
The Ice Brick
"Solid and practical and feels good buying it"
Greg K.Verified
So far so good. Still Waiting on the sauna to be Delivered.
The Ice Brick
Purchased item
The Ice Brick
"Everything so far is working great!"
Michael F.Verified
Quick and easy
Insulated IcePod Lid
Purchased item
Insulated IcePod Lid
"Just set it up and start using it this week"
Damon R.Verified
Yeah please refund my money on the order I canceled 5 minutes after making over a month ago. To date I’ve received 28.00 back on 198.00. I was told to wait for a fed ex delivery driver to refuse the order, all while not having a tracking number to track it, slow and inadequate responses to emails.
The Ice Brick
Purchased item
The Ice Brick
"You could proactively explain why I have not..."
Justin H.Verified
Wonderful experience! Wonderful products!
The Ice Pod
Purchased item
The Ice Pod
"Love my new ice pod!!!"
David S.Verified
Great company
Water Stabilizer
Purchased item
Water Stabilizer
"Great product keeps it fresh"
Christopher H.Verified
Really like the ice bath, it's high quality and holds up well. We had a problem with shipping some stablizer, and they fixed the problem quickly and with little work from me.
Pod Water Filter Unit
Purchased item
Pod Water Filter Unit
"Really love the filter. So far it has been ke..."
Caroline H.Verified
Bought this for my husband for his birthday and he loves it!
The Ice Brick
Purchased item
The Ice Brick
"Great product!!"
Nicole B.Verified
Everyone has been great, shipping was fast and efficient. love the products.
Essential Oil Diffuser
Purchased item
Essential Oil Diffuser
"Love it so much!"
Crystal W.Verified
Plenty of communication great prices everything came packaged very well an the material is top quality
The Ice Brick
Purchased item
The Ice Brick
"These are durable and will be perfect when th..."
Matt F.Verified
Slow shipping on the sauna pod but I suppose I knew that going in.
The Ice Pod
Purchased item
The Ice Pod
"Great product. Super easy to set up, fits gre..."
Christine W.Verified
We love the product, the shipping to get it to us was the only issue, it took longer than projected.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I bought the pod for my husband and he really..."
Jamison G.Verified
Arrived when expected. Easy set up as described. Directions were clear and easy to use.
The Long Pod
Purchased item
The Long Pod
"I’m very happy about the long pod. I’m 6’3, 2..."
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