The Pod Company Store review | Loox

The Pod Company store reviewsSee product reviews

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Garrett H.Verified
No
The Ice Pod
Purchased item
The Ice Pod
"Does exactly what I expected it to."
Christopher M.Verified
No
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Easy set up. Peaks at 160 placed in my baseme..."
W J.Verified
Great people to deal with
The Ice Pod
Purchased item
The Ice Pod
"I really enjoy the icepod. Can’t wait to get..."
Karl F.Verified
The pod did not come with a cover. Additionally, for the price of the product I was not satisfied.
Certified Refurbished Water Chiller
Purchased item
Certified Refurbished Water Chiller
"It was rusted and dirty."
Matt B.Verified
The team has been OK however, the product and customer experience have been terrible
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"In accurate lead times It broke after using..."
Matthew B.Verified
.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"@"
Rebecca B.Verified
With the exception of a slightly higher utility bill..
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I really enjoy it I feel like it’s a great in..."
Wesley J.Verified
N/A
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"It’s great! Stays between 165 -180 degrees in..."
Margarita Z.Verified
I got my unit. It works. no other interactions with the company so far.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Like it overall. I was waiting for it on back..."
John C.Verified
No
The Ice Brick
Purchased item
The Ice Brick
"Came with the ice packs .. don’t get the wate..."
Anthony C.Verified
No
The Ice Brick
Purchased item
The Ice Brick
"Love it"
Andrew C.Verified
Online order seemed fine, but this is largely negated when the product fails so quickly.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Heater broke after less than 10 twenty minute..."
Joey H.Verified
Wish it would have showed up sooner but my sauna was on back order. So I expected the wait and was communicated with about it so no complaints at all!
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Easy to set up! Quality material. Works well..."
Jason H.Verified
VERY NICE PRODUCT! WORKS GREAT!!
Extra IcePod Drain Valve (Tape & O-ring)
Purchased item
Extra IcePod Drain Valve (Tape & O-ring)
"APPRECIATE THE EXTRA THREAD TAPE INCLUDED WIT..."
Robert N.Verified
Customer service has been great and responses very timely during the purchase/shipping process. My only concern is with the heat level being lower than expected.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"While I like the sauna, it doesn’t get nearly..."
Samuel M.Verified
The customer service is fantastic. I had seen some mixed reviews but was very pleased with how through and professional they were.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"We have been using this almost daily in the t..."
Diane C.Verified
Offered several discounts until it became affordable and shipped immediately. Easy to put together and I am usually very bad at that sort of thing;-)
The Ice Brick
Purchased item
The Ice Brick
"Easily filled and stored in my freezer compar..."
Caroline E.Verified
Love their affordable quality products
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Love my Sauna pod. Had it 10 days and have us..."
Jace P.Verified
Fantastic customer service. I made a few mistakes while ordering my pod, and they were corrected before shipment and the charges were fixed in just a few days with no begging or pleading on my part. Customer service like it should be. Thanks for a great experience!
Insulated IcePod Lid
Purchased item
Insulated IcePod Lid
"This lid made all the difference in keeping m..."
Michael D.Verified
Heater came broke and pod sent me a new one right away.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Works great and having it your home is a grea..."
Mark W.Verified
Offer a full refund even if the product was used. Deceptive trade practices. Will be contacting the BBB.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Fraudulent advertising. The supplied thermome..."
Brandon C.Verified
Still a decent product despite its defects
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Works effectively gets nice and warm however..."
Tracy S.Verified
Great service great products—-forever customer here!
Insulated IcePod Lid
Purchased item
Insulated IcePod Lid
"They replaced this so fast when I had an issu..."
John F.Verified
Other than having to order the sauna and wait for it to become available again, which I understand, I've had no issues at all.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I ordered my sauna during the holiday sale at..."
Mark J.Verified
My overall experience with The Pod Company has been excellent from start to finish. Ordering was simple, communication was clear, and everything arrived as expected. The products feel high quality and well thought out, and it’s obvious they care about both performance and customer experience. Shipping was smooth, setup was straightforward, and everything worked exactly as advertised. Anytime I had questions, their team was responsive and helpful, which made the entire process stress-free.
The Ice Brick
Purchased item
The Ice Brick
"I purchased the ice bath along with the ice b..."
Matthew M.Verified
A great company. Very helpful.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"It's a great product!"
Troy W.Verified
Great product for the price
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I received it and amazingly it took as long t..."
Laura P.Verified
See review
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"My heater stopped working 30 minutes into the..."
Luke R.Verified
100% recommend
The Ice Brick
Purchased item
The Ice Brick
"Everything showed up in a timely manner and l..."
Dan C.Verified
The long wait time to get this, which was a present for my wife for Christmas. Ordered early November and did not come until last half of January. And doesn't seem to perform as advertised.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"The Sauna Pod 2.0 was advertised to get to 18..."
Colby A.Verified
Great company
Insulated LongPod Lid
Purchased item
Insulated LongPod Lid
"Works great"
Andrea J.Verified
Clever, marketing and YouTube videos only go so far you must put out a quality product that lives up to the advertisement
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Luciano pod rarely gets up to advertise temps..."
Sean M.Verified
Very helpful with questions and prompt on all emails! Thank you!
The Ice Pod
Purchased item
The Ice Pod
"Great product!"
Greyson F.Verified
Great customer service. Alex addressed my only minor issue right away. Use the pod everyday since it was delivered. Used FSA, savings on savings.
The Ice Brick
Purchased item
The Ice Brick
"Haven't needed them since I have the chiller..."
Sanford M.Verified
took a few weeks to ship.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I like it, wish it was a little more roomier..."
Jacob D.Verified
Great products!
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Awesome dry heat!"
Nathan D.Verified
Good to deal with just waiting on new heater replacement
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Heater was broke and they’re working on repla..."
Liam M.Verified
Great company, shipping was lightning fast. 5 days faster than the estimated delivery time.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Absolutely love having a sauna at home, absol..."
Jerrod S.Verified
very responsive
The Ice Brick
Purchased item
The Ice Brick
"love the product"
Patrick T.Verified
Had to wait to long to get order
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Does not get hot enough"
The Pod Company store reviewsVisit store