Lex&Roses store reviewsSee product reviews

I would purchase from them again and refer to them to family members and friends

Easy enough and great service

great

The shopping experience was a 10/10

Everything was very fast and easy. The flowers were beautiful !

Yes customer service responded to my chat online fast. But I won’t be shopping here again. Flowers were not fresh. And were smushed

The only company I’ll order from, they offer the best service, timely and professional

One word!! Amazing !!!

Easy order and delivery

Amazing

Excellent!!

Excellent customer service

I placed the order and drove to the location and said I just placed the order, I’m not sure how long it will take and they told me no worries we’ll get it done right away. Super friendly staff.

Everything was great

Shopping is allays streamlined and easy

Was good

Quick and easy ordering process

Great product thank you

Perfect

Bought the Pink Rose Bouquet for my girlfriend’s 18th birthday and seeing her smile when she opened the door made it worth every penny! 25 roses can go a long way and still looks much larger than regular or homemade bouquets. Would highly recommend but be ready to pay a price on the higher end! Price = Quality

Always great

Easy and pretty good

I am extremely disappointed with my experience with Lex & Roses. I ordered a 50 stem bouquet days in advance for my mother’s birthday and paid $270 for delivery to my parents home. The flowers NEVER arrived. What makes this even more frustrating is that my husband has ordered from Lex & Roses at least 8 times and has spent a significant amount of money with this company. While we’ve experienced late deliveries before, we’ve never had an order simply not show up with no explanation! When we called to find out what happened, the first person who answered didn’t seem to know how to handle the situation. We were then connected with the delivery driver, who told us, “I’ve had a busy day.” Finally, a woman stepped in and assured us that the bouquet would still be delivered that evening and that our $270 charge would be refunded. By that point, my mom was already out celebrating her birthday at a late dinner. To make matters worse, the flowers still NEVER arrived that night, and the refund was NEVER processed. The next morning, we had to call again. We were once again promised a refund and were told that the driver had “tried to deliver.” That explanation simply isn’t true. My parents live in a gated community, and security contacts me whenever a visitor arrives. No delivery attempt was ever made. I waited several days to give Lex & Roses the opportunity to make things right, but they never followed through. I ultimately had to dispute the charge with my credit card company. It’s unfortunate because we were repeat customers who genuinely wanted to support this business. However, it seems that as the company grew, customer service and fulfillment have suffered. Failing to deliver flowers on someone’s birthday, providing conflicting explanations, and not issuing a promised refund is unacceptable. I cannot recommend this company based on my experience

The arrangement wasn’t what was expected from L&R

It was great

Terrible experience Even I placed the order one day before pickup you couldn’t make it on time and sent me to the warehouse in the middle of nowhere

Easy

Web site is easy to navigate… excellent customer service.. I was advised each step of the way until my flowers were delivered..

It was quick and easy. Everyone was helpful during the process. Thank you

They were on point with everything and was very punctual!!

It’s was great!

Nice experience and quick service! The 50-rose bouquet was perfect and gorgeous!

Great experience overall

The experience was great and easy

Just perfect

Requesting a refund

Great aervice

Mala,se aprovechan de la gente

Always deliver as promised

Very convenient!