Capri Studios Store review | Loox

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Allison M.Verified
Easy
Family Garden
Purchased item
Family Garden
"Ordered as a gift for my mom. She loves it an..."
Debbi G.Verified
Delivered and later received emails it was just shipping, very poor communication. And then missing card or paperwork as to what each type of flower is and worst is that later find out there are two flowers for each month. Would have loved to have the variety when two people had the same birth month.
Family Garden
Purchased item
Family Garden
"It’s ok. Online purchase said it would come w..."
Emily O.Verified
I requested one adjustment to the print and it was done within an hour or two. Speedy customer service and speedy shipping.
Family Garden
Purchased item
Family Garden
"Such a cool idea. It arrived quickly and my m..."
John C.Verified
Very easy!
Family Garden
Purchased item
Family Garden
"Beautiful!"
Jacquelyn M.Verified
easy to order and quick shipping
Family Garden
Purchased item
Family Garden
"Ordering was easy. Shipping was quick. Howeve..."
Leonard C.Verified
Great!
Family Garden
Purchased item
Family Garden
"Very easy online experience, solid communicat..."
Phil S.Verified
As advertised
Family Garden
Purchased item
Family Garden
"As advertised"
Scarlett M.Verified
Easy to order, received in about a week.
Family Garden
Purchased item
Family Garden
"Arrived in no time and are the perfect Mother..."
Gerald P.Verified
So easy and the ability to give feedback was nice.
Family Garden
Purchased item
Family Garden
"It was beautiful!"
Susan B.Verified
Very easy to work with for changes to get it just right
Family Garden
Purchased item
Family Garden
"It was exactly what we were looking for?"
Wende R.Verified
Easy and fast!
Family Garden
Purchased item
Family Garden
"I bought a print for my daughter for her birt..."
Stephen J.Verified
Great
Family Garden
Purchased item
Family Garden
"Beautiful !"
Mary P.Verified
They were excellent.
Family Garden
Purchased item
Family Garden
"It was a great experience- very easy to work..."
Kyle C.Verified
No problem
Family Garden
Purchased item
Family Garden
"Really cool."
Sydney R.Verified
very straight forward
Family Garden
Purchased item
Family Garden
"adorable! great gift for mother’s day"
Amy B.Verified
Zero complaints from start to finish!
Family Garden
Purchased item
Family Garden
"Great experience! Easy ordering, and super qu..."
Jeanne C.Verified
Everything was perfect and delivery was quick
Family Garden
Purchased item
Family Garden
"I love it!! Can’t wait to hang it"
Linda A.Verified
The preview was exactly how I expected it to be. Beautiful and thoughtful.
Family Garden
Purchased item
Family Garden
"The art work is beautiful. I can't wait to s..."
Shannon S.Verified
The service was abominable.
Family Garden
Purchased item
Family Garden
"Despite paying expedited shipping it arrived..."
Jazzy V.Verified
Great gift idea!
Family Garden
Purchased item
Family Garden
"Such an easy and quick process. The end resul..."
Heather H.Verified
1st proof didn’t work for a personal reason and second one was completed Betty quickly.
Family Garden
Purchased item
Family Garden
"Purchased as a birthday gift for Nana. She ab..."
Katherine M.Verified
Easy to work with
Family Garden
Purchased item
Family Garden
"Beautiful! It was a gift for my sister and sh..."
Rita D.Verified
Great from start to finish
Family Garden
Purchased item
Family Garden
"I gave two of these to different friends as a..."
Gayle G.Verified
Appreciate the multiple reviews. There was lots of communication until the design was finalized. Then nothing.
Family Garden
Purchased item
Family Garden
"The concept is great. Unfortunately, the back..."
Kelly F.Verified
My only less than stellar observation is that it’s pretty difficult to communicate back and forth. Several of the emails I received giving an instruction or update didn’t accept return emails with questions. That could be better.
Family Garden
Purchased item
Family Garden
"Oh my goodness, I got this as a Christmas gif..."
Theresa P.Verified
Good experience overall:
Family Bouquet
Purchased item
Family Bouquet
"The design process was easy and user friendly..."
Jackie Z.Verified
No problems at all. Everything went smoothly.
Family Garden
Purchased item
Family Garden
"Beautiful! We are so happy with this purchase..."
Jessica J.Verified
Patient with me while I tried to figure out what I actually wanted.
Family Garden
Purchased item
Family Garden
"It was a gift for my parents’ 50th anniversar..."
Kelsey S.Verified
Loved the quick delivery and product
Family Garden
Purchased item
Family Garden
"A quick delivery and a lovely photo! Would re..."
Sarah E.Verified
Not a fan or the lack of contact information when there is an issues after shipping. My frame is not as in the photos, but there is not customer service contact.
Family Garden
Purchased item
Family Garden
"Love the artwork, but disappointed in the fra..."
Lisa B.Verified
Quality of product is terrible. You asked for my approval before sending it. Even though I DID NOT approve it, you still sent it. Terrible business practices. When I asked for a refund you denied it. My satisfaction is not your concern.
Family Garden
Purchased item
Family Garden
"Looks cheap and it wasn’t cheap. You sent it..."
Shelley L.Verified
I got someone else’s family
Family Garden
Purchased item
Family Garden
"It’s not my family at all"
Leanna D.Verified
Just as expected
Family Garden
Purchased item
Family Garden
"It turned out exactly like I was hoping! Perf..."
Landry M.Verified
I really wanted to love this company because the product itself is beautiful and arrived in good condition. However, my experience with customer service has been very disappointing. My order was guaranteed to arrive by Christmas, which was an important factor in my purchase, but it didn’t. I reached out several times and initially received polite replies — but after weeks of back-and-forth, the communication stopped entirely, and I never received a final resolution. I
Family Garden
Purchased item
Family Garden
"I really wanted to love this company because..."
Haley B.Verified
So accommodating!
Family Garden
Purchased item
Family Garden
"Perfect!"
Lauren I.Verified
No
Family Garden
Purchased item
Family Garden
"My mother m loved her “family garden” and it..."
Samantha A.Verified
Useless customer service. Doesn’t take any responsibility and blames everyone else. Will never order from this company again
Family Garden
Purchased item
Family Garden
"The photo looks great. It was the customer s..."
Alison M.Verified
Super easy to order.
Family Garden
Purchased item
Family Garden
"This was a great Christmas present for my MIL..."
Heather F.Verified
See prior comment.
Family Garden
Purchased item
Family Garden
"Ordered under a Christmas guarantee, but did..."
Susan T.Verified
As I said; they never responded to my Muliple emails.
Family Garden
Purchased item
Family Garden
"I purchased one during the buy one get one fr..."
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