A. H.
Good experience
Purchased item
RitFit M1 PRO Smith Machine Home Gym Package Comprehensive All-In-One Workout System
"Me and my husband love this machine so much...."
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P. D.
The customer service team is top notch. I had a question about my points and they responded in less than 24 hours and had everything fixed for me.
The rewards program is awesome too
Purchased item
RitFit Patriotic Color Bumper Plates - 2 Inch
"Love the patriotic plates. Look great with th..."
G. J.
Always great!
Purchased item
RitFit TAM1 Tornado Arm Attachment (Only for M1 PRO)
"Working great so far! Love the wider range I..."
N. G.
Sent me the wrong bar and refused to let me exchange for the correct bar. It's not like I used it for weeks and then contacted you, the minute I opened it and saw I immediately contacted customer support.
Purchased item
RitFit Patriotic Star Olympic Bar 20KG
"Sent me the wrong bar, customer service refus..."
J. R.
What you see is not what you purchase — be very careful. In my experience, this company has been extremely disappointing. They advertise heavily online and on TikTok, but after purchasing, communication appears to be handled mostly through automated AI-generated email responses rather than real customer support.
The machine arrived dented, scratched, and with missing pieces. To make matters worse, I was told I needed to fully assemble the machine and then send them a video proving the defects,
Purchased item
RitFit Pro Strength System
"What you see is not what you purchase — be ve..."
J. J.
Second time I order from RitFit and it has been an amazing experience.
Purchased item
RitFit BLP01 45 Degree 3-In-1 Leg Press Hack Squat and Calf Raise Machine
"Super easy to build and shipping was relative..."
D. F.
RitFit is my "go to" supplier for my fitness equipment. Excellent customer service and top notch equipment for your home gym needs.
Purchased item
RitFit PVC-Coated Round Dumbbells in Pairs
"Excellent dumbells. Very attractive and fits..."
N. A.
Easy affordable and convenient
Purchased item
RitFit Neoprene Coated Cast Iron Kettlebell Set 5/10/15 LB
"The rubber coating is durable and they are a..."
A. R.
Terrible customer service. I love past equipment but I’ll be buying from other companies in future, I will not use a company with such bad customer service.
Purchased item
RitFit GAZELLE 3-in-1 Leg Press Hack Squat Machine for Home Gym
"Item arrived broken, I cannot get customer se..."
J. A.
Have had a great experience with all products!
Purchased item
RitFit RTM1 DIY Dual Ratio Kit (Only for M1 PRO)
"Definitely recommend!!! It’s a must have for..."
R. M.
There was some confusion with the delivery date, but all 3 boxes arrived ahead of the estimated delivery date. I appreciated that emails were responded to within 24 hours. I also called during your listed operating hours, but got an answering machine. Overall, good service and experience.
Purchased item
Shipping Protection by Route
"I bought the machine to help with my total kn..."
K. L.
Quick shipment and delivery. All of my equipment have been high quality products
Purchased item
RitFit 15kg Pink Leopard Olympic Training Barbell
"Exactly what I expected. It is very aesthetic..."
C. R.
I’ve been very pleased with RitFit with respect to shopping ease, support in answering questions, shipping and in the products I’ve purchased.
Purchased item
RitFit Patriotic Star Olympic Bar 20KG
"Pleasantly surprised how good it is and how m..."
Y. R.
Took long to ship, first I was told there was an issue and next day after I asked to cancel my order item shipped.
Purchased item
Shipping Protection by Route
"Quality of the bench is great, shipping took..."
K. G.
Smooth Thank you
Purchased item
RitFit WSM1 Weight Stack Set 264lbs for M1 PRO
"Great addition to my setup"
R. S.
Everything has been great. I called customer service on a Saturday to ask some questions about my order and they were able to clarify my concerns
Purchased item
RitFit PLC01 Leg Extension Curl Machine
"We are extremely pleased with the equipment,..."
H. V.
Discounts provided if I signed up was not an option to use while making the purchase if your company offered a discount yet your company does not state this. I may not have signed up via email if I knew this
Purchased item
RitFit PLC01 Leg Extension Curl Machine
"For shorter individuals it would be nice to h..."
M. O.
Great 👍🏽
Purchased item
RitFit M1 PRO Multi-Functional Smith Machine with Cable Crossover System and Squat Rack for Home Gym
"🔥🔥🔥🔥🔥🔥"
V. P.
Easy.
Purchased item
RitFit PWM02 Multi-Functional Folding Squat Rack
"Easy purchase. Shipping was in a decent amoun..."
J. H.
Delivered when I was notified
Purchased item
RitFit PSR05 2.0 Multifunctional Smith Machine Power Rack with LAT-Pull Down System
"Pull down was better then expected"
L. S.
All good, fast shipping and good quality.
Purchased item
Shipping Protection by Route
"A high quality piece, nice addition to the ho..."
K. W.
Shopping experience was good but the shipping have been little slow. Missing one box from my m1 pro smith machine.
Purchased item
RitFit PLC01 Leg Extension Curl Machine
"Happy with the purchase."
K. W.
Great experience all around. I have contacted customer service three times and each contact was handled in less than 24 hours and to my complete satisfaction.
Purchased item
RitFit Pink PLC01 Leg Extension Curl Machine
"Very simple to assemble - it took about 30 mi..."
F. M.
Beautiful
Purchased item
RitFit Pink PVC-Coated Round Dumbbells in Pairs
"I love it"
A. B.
No issues
Purchased item
RitFit PLC01 Leg Extension Curl Machine
"Great product, fast delivery, the price wasn’..."
S. R.
Great service and great products
Purchased item
RitFit TAM1 Tornado Arm Attachment (Only for M1 PRO)
"Excellent product"
L. R.
Some items were scratched and bent and shipping. Luckily, I was able to bend the pulley covers back into shape and everything functions properly.
Purchased item
RitFit LEM2 Leg Extension Rack Attachment (Only for M2)
"I can’t give a positive review when I haven’t..."
C. Z.
Purchase was easy, shipping was a little sporadic (came in a bunch of deliveries over a week timeframe), one piece was damaged (will hopefully get a replacement piece), but overall you can’t beat this price or setup. Very solid system!
Purchased item
RitFit Patriotic Star Olympic Bar 20KG
"LOVE this bar, looks great and is a great add..."
C. R.
The exercise gear ive purchased has been excellent
Purchased item
RitFit Water Bottle
"I believe this was listed at $40+, I got it f..."
A. M.
I love my new home gym
Purchased item
RitFit PLC01 Leg Extension Curl Machine
"Hamstrings are a little sketchy but I need to..."
R. P.
Poor. Solid pricing but I forgot to use my 10% promo for signing up and when I reached out to customer service 24 hours later they said it’s too late a they can’t retro it.
Purchased item
RitFit M1 PRO Multi-Functional Smith Machine with Cable Crossover System and Squat Rack for Home Gym
"Missing weights"
W. L.
😃
Purchased item
Shipping Protection by Route
"Looks great waiting for the next item!"
J. M.
It arrived on time
Purchased item
RitFit GAZELLE PRO 3-in-1 Leg Press & Hack Squat Machine Set
"Amazing product!!"
S. H.
👍🏼👍🏼👍🏼👍🏼
Purchased item
RitFit BLP01 45 Degree 3-In-1 Leg Press Hack Squat and Calf Raise Machine
"Great product"
J. B.
Fast delivery, and great instructions.
Purchased item
RitFit GAZELLE 3-in-1 Leg Press Hack Squat Machine for Home Gym
"Awesome machine, would recommend to anyone lo..."
C. V.
Easy to purchase and shipping was fast! Instructions to put together the machines are easy to read and follow! Will only buy from ritfit for my home gym!
Purchased item
Shipping Protection by Route
"I ordered a packaged rack with weighted stack..."
S. M.
I love my RitFit gear
Purchased item
RitFit PVC-Coated Round Dumbbells in Pairs
"Love it! Everything is perfectly as described"
W. V.
I am very much enjoying building my gym. I’m slowly getting rid of my old very outdated equipment and go with Ritfit for the quality and great deals! No more gym fees or waiting to use equipment or having to go at certain hours when it’s not so busy. Ritfit is the way!
Purchased item
RitFit Pink Non-Slip Yoga Mat
"Soft and comfy and large as a plus gal it’s n..."
R. S.
Call them my shipment came with partial even that i show 3 tracking numbers for the same day
Purchased item
RitFit BLP01 45 Degree 3-In-1 Leg Press Hack Squat and Calf Raise Machine
"Great 👍 product just some parts come all smac..."
M. L.
Ordering was easy but I haven’t seen anything in regards to shipping.
Purchased item
Shipping Protection by Route
"I have not recorded my order nor can I make s..."
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