S T.
Respond to my email I sent…. [email protected]
Purchased item
Timothy Hay Box 'Blend'
"Replace the box you sent me as this was just..."
Hay Box store reviewsSee product reviews
Claire M.
Thank you for always being so efficient
Purchased item
Timothy Hay Box 'Blend'
"My bunnies absolutely love the Timothy hay bl..."
Sheelagh S.
Delivery is slow.
Purchased item
Timothy Hay Box 'Blend'
"My bunnies love your hay, and we have been bu..."
Sarah S.
Hay doesn't arrive in good time anymore
Purchased item
Timothy Hay Box 'Blend'
"Hi I still have not even received my products..."
Sian J.
The delivery was slow this time taking 5 working days with less than 24 hours notice
Purchased item
50/50 Hay Box
"You might be a bit clearer in your descriptio..."
Sarah P.
As before
Purchased item
Timothy Hay Box 'Blend'
"Good quality hay that the guinea pigs enjoy...."
Sue R.
No other company provides the quality products which HayBox does at such competitive prices.
Purchased item
Carefresh Natural Bedding
"Great product i wouldn't use anything else"
Claire-louise T.
Never a problem with ordering... superb company.
Purchased item
Timothy Hay Box 'Blend'
"Best fresh hay we've tried, the buns and pigg..."
Victoria A.
A special thank you to Sam for patiently sorting out issues with a rubbish courier firm and getting another delivery promptly arranged.
Purchased item
Timothy Hay Box 'Coarse Cut'
"Another fab delivery from Haybox, despite a r..."
Louise S.
Fantastic
Purchased item
Timothy Hay Box 'Coarse Cut'
"Rabbits absolutely love it and demolish every..."
Kirstie H.
It's great!
Purchased item
Timothy Hay Box 'Soft Cut'
"This is this best hay!
Our rabbits and guine..."
Jodie B.
Customer service replied very quickly with tracking info when I ordered over Christmas, really happy with service provided and the products are always top quality. Thank you!
Purchased item
50/50 Hay Box
"The pigs love this hay, the Timothy hay looks..."
Sud P.
Well packaged outer box
Purchased item
Taster Pack
"Good quality sample pack. Was fresh and good..."
Maya J.
Fast delivery amazing service and the best hay
Purchased item
Timothy Hay Box 'Coarse Cut'
"The absolute best! My 4 buns go mad for it"
Kirsty S.
Go back to using DPD!
Purchased item
Timothy Hay Box 'Coarse Cut'
"Love the hay but much better when DPD used to..."
Gemma M.
N/a
Purchased item
Taster Pack
"Really pleased with the taster pack. Our pigg..."
Lucinda B.
No you're doing a fine job!
Purchased item
Timothy Hay Box 'Blend'
"Both my rabbits adore munching the hay and ca..."
Baljit S.
Not very helpful with obtaining this product
Purchased item
Timothy Hay Box 'Blend'
"Your hay is great but you use delivery compan..."
Richard C.
Despite changing delivery company to a better one, this experience is worse.
Purchased item
Timothy Hay Box 'Coarse Cut'
"You’re asking me to review a delivery that we..."
Miss L.
Love it , that's why I came back
Purchased item
Timothy Hay Box 'Blend'
"I never ordered from you guys last month , I..."
Nicki C.
We have not received our delivery. We ordered on December 29th. I had an email to say we would have the delivery by Friday 2nd January but it still has not been delivered. Please could you let me know asap when delivery will be or send out another box as our da bit is totally out of hay now. We have never had an issue with your company before so this is disappointing.
Purchased item
Timothy Hay Box 'Blend'
"We have not received our delivery. We ordered..."
Sadaf K.
Always amazing service from hay box. New delivery carrier just left the box outside without ringing though. Luckily it wasnt raining today otherwise both littker and hay could have got spoilt
Purchased item
Timothy Hay Box 'Blend'
"Always really fresh, great quality and much l..."
Shaunie E.
Amazing service and good quality products!
Purchased item
Meadow Hay Box
"Amazing service and great quality hay for my..."
Clare D.
Excelleny
Purchased item
Timothy Hay Box 'Blend'
"Haybox always delivers us quality fresh hay!..."
Angel H.
Luckily, the Hay bales are always encased in plastic because the box comes very battered with holes in it
Purchased item
50/50 Hay Box
"It makes my indoor bunnies have a lovely gold..."
Donna C.
Products loved by my rabbit and piggies, especially the soft cut Timothy hay
Purchased item
Premium Cold Pressed Guinea Pig Pellets
"Will take a while for Guinea pigs to get used..."
Lisa D.
Fantastic service!!
Purchased item
Meadow Hay Box
"Thumper tucks into his delicious meadow hay,..."
Raven-louise A.
Loved the Hay Box and the quality is amazing but please don’t use DX Express for delivery as they failed to deliver twice ( annoyingly when it was already out for delivery as per the text) and it was such a struggle to get hold of anyone to find out why they didn’t deliver? Had to buy some store Hay as wasn’t sure what was happening.
Purchased item
Lettuce Leaf Bowl
"Very cute dish perfect for my guinea pigs veg..."
Emma B.
Brilliant service. Quick delivery. Hay amazing
Purchased item
Timothy Hay Box 'Blend'
"Beautiful hay, green fresh. Rabbits and guine..."
Corinne S.
Customer Service is always exceptional - prompt replies, always helpful, but really chatty and friendly.
You feel that this company actually care about their customers, not just their money.
Purchased item
Taster Pack
"We have a new bunny who wasn't keen on the ha..."
Angela N.
So easy to get what I need without the hassle.
Purchased item
Meadow Hay Box
"Easy ordering process. Respectful and prompt..."
Caitlin L.
Delivered promptly with parcel tracking!
Purchased item
Timothy Hay Box 'Blend'
"My bunny LOVES this hay! If you’re on the fen..."
Tracy M.
Thanks for all your help
Purchased item
Timothy Hay Box 'Soft Cut'
"It initially didn't turn up but your staff we..."
Paige V.
Still not received this order and get an email to review it.
Purchased item
Timothy Hay Box 'Blend'
"Still not received the order"
Lisa F.
Very good all round
Purchased item
Meadow Hay Box
"Been using haybox for several years. They’re..."
Luelle S.
Buns love their Timothy hay!
Purchased item
Timothy Hay Box 'Blend'
"Unfortunately my order has not arrived."
Mr A.
We will be ordering more
Purchased item
Timothy Hay Box 'Coarse Cut'
"Excellent thank you"
Kerri J.
Fantastic customer service
Purchased item
Timothy Hay Box 'Blend'
"Great quality hay, my bun loves it!"
Angela F.
Would 100% recommend
Purchased item
Timothy Hay Box 'Blend'
"Another fab purchase. My bunny loves the blen..."
Rona C.
HAYBOX is great
Purchased item
Meadow Hay Box
"My rabbits love HAYBOX meadow hay💚"
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