Story In Steel store reviewsSee product reviews

Greatbuy

Very impressed. Very honest company.

Suuuuuper slow.. suuuuper slow shipping.. even paid for the fast shipping that took longer than any other slow shipping to date.. poor quality for the price.. cool idea.. frame is absolute garbage.. a piece of 70s looking cardboard wrapped in some wood tape.. hanging part on the back fell off within a day.. its just glued on barely and has 4 tiny screws that must help the glue dry.. maybe mine was just a one off bad deal.. but so far everything the website said was not true.. cost vs quality 😕

As proofed and expected

Easy to order

Easy, and took about as long as they said they would.

Easy and efficient

Great communication and was updated on every step of the way.

From start to finish, your artists and customer service were stellar. Prompt responses and quick shipping made the buying experience seamless

Great product, and well worth considering as a unique gift!

NA

Awesome place!

Great team, very responsive and helpful.

Preview looked amazing, after about a month received the incorrect item (it was someone else's) and still have not received mine.

It was very easy. I had a query that was answered very quickly and in a very professional and friendly manner

Very good customer service overall. Quick response time to email inquiries.

It was seamless

Couldn't have been easier - uploaded a photo, reviewed and approved the draft art within a couple days, and received my finished piece of art within a couple weeks.

I would highly recommend this. My wife loved it

Very easy steps to follow and received the proof quickly

It was great,thank you

Everything was easy to do. Any questions I had were answered quickly. It was a smooth process.

N/a

Happy with the experience and results.

I wanted to ask a question after i clicked approve and the person that replied was so friendly and quickly replied. Then i thought 15 days was up but it was 15 working days and the person that replied was so kind and even let me know where my order was

Efficient

Great experience

I just typed it all out in the previous question.

I had reached out to check up in my status. I had a prompt reply with clear communication plus a preview of the product on process

Simple and easy process. Also appreciate that my request was followed.

When I received my painting, It was not what I had approved. It looks like they had zoomed too far in and cut off a large portion of the top and bottom of the photo and words. so I emailed them to complain about it and they said oh no problem we will send you another that is corrected. I waited a month and I did not hear or see anything so I emailed them again. They were like oh yeah we will get right on it and send you your painting. I finally received the replacement after 68 days!

Thank you

Great easy process. Wondeful product.

Did the adjustment I needed and was quick.

Easy to work with and final product was great

Do better at quality control.

your process is annoying and I wish you'd have told me how slow this was. My wifes birthday gift was very late. End result was good, but your ops model sucks.

Simple and convenient shopping experience.

Requested to change my picture and somebody from the company reached out to me directly to assist with the change

Top notch