Joon C.Verified
Very good customer service overall. Quick response time to email inquiries.
Purchased item
Custom Metal Portrait
"Unique and lovely"
Story In Steel store reviewsSee product reviews
Jeffrey C.Verified
It was seamless
Purchased item
Custom Metal Portrait
"Got this for my wife for our anniversary and..."
Devolyn A.Verified
Couldn't have been easier - uploaded a photo, reviewed and approved the draft art within a couple days, and received my finished piece of art within a couple weeks.
Purchased item
Custom Metal Portrait
"The art turned out very nicely. It reflects..."
Michael F.Verified
I would highly recommend this. My wife loved it
Purchased item
Wedding Anniversary Metal Portrait
"A very nice cut out identical to the actual p..."
John S.Verified
Very easy steps to follow and received the proof quickly
Purchased item
Custom Metal Portrait
"I ordered this for my wife for our 25th weddi..."
Kimberly H.Verified
It was great,thank you
Purchased item
Custom Metal Portrait
"It’s absolutely beautiful and I can’t wait to..."
Loran M.Verified
Everything was easy to do. Any questions I had were answered quickly. It was a smooth process.
Purchased item
Wedding Anniversary Metal Portrait
"It was a piece for our tenth anniversary. Th..."
Ashley C.Verified
N/a
Purchased item
Custom Metal Portrait
"Good work. It took a little longer to produce..."
Bradley J.Verified
Happy with the experience and results.
Purchased item
Custom Metal Portrait
"Wife absolutely loves the art. It looks amaz..."
Candice J.Verified
I wanted to ask a question after i clicked approve and the person that replied was so friendly and quickly replied. Then i thought 15 days was up but it was 15 working days and the person that replied was so kind and even let me know where my order was
Purchased item
Custom Pet Metal Portrait
"It is really perfect. Thank you so much. I di..."
Robin C.Verified
Efficient
Purchased item
Custom Pet Metal Portrait
"The picture crafted in steel was an exact rep..."
Ann C.Verified
Great experience
Purchased item
Custom Pet Metal Portrait
"I love the metal art that was made of my dogs..."
Pamela L.Verified
I just typed it all out in the previous question.
Purchased item
Test Shopminds
"Actually send it to me. I have been waiting s..."
Lloyd C.Verified
I had reached out to check up in my status. I had a prompt reply with clear communication plus a preview of the product on process
Purchased item
Custom Metal Portrait
"I got it as an anniversary gift. My wife love..."
Liam P.Verified
Simple and easy process. Also appreciate that my request was followed.
Purchased item
Custom Metal Portrait
"Excellently done and thank you for following..."
Michael M.Verified
When I received my painting, It was not what I had approved. It looks like they had zoomed too far in and cut off a large portion of the top and bottom of the photo and words. so I emailed them to complain about it and they said oh no problem we will send you another that is corrected. I waited a month and I did not hear or see anything so I emailed them again. They were like oh yeah we will get right on it and send you your painting. I finally received the replacement after 68 days!
Purchased item
Test Shopminds
"Everything started off great when I first ord..."
Rebecca G.Verified
Thank you
Purchased item
Wedding Anniversary Metal Portrait
"I sent many edits in. Sometimes went back to..."
Manuel M.Verified
Great easy process. Wondeful product.
Purchased item
Custom Metal Portrait
"Wonderful Anniversary gift! The first draft..."
Jeff S.Verified
Did the adjustment I needed and was quick.
Purchased item
Custom Pet Metal Portrait
"Added a post which tagged you in insta. U guy..."
Gisela F.Verified
Easy to work with and final product was great
Purchased item
Personalized Watercolor Metal Portrait
"Very happy !!"
Weston D.Verified
Do better at quality control.
Purchased item
Custom Pet Metal Portrait
"You all did not drill the holes into the stee..."
Tony L.Verified
your process is annoying and I wish you'd have told me how slow this was. My wifes birthday gift was very late. End result was good, but your ops model sucks.
Purchased item
Custom Pet Metal Portrait
"The work was amazing, just slow, and the emai..."
Kelley S.Verified
Simple and convenient shopping experience.
Purchased item
Custom Pet Metal Portrait
"This was a gift for a friend who lost his bel..."
Jason C.Verified
Requested to change my picture and somebody from the company reached out to me directly to assist with the change
Purchased item
Wedding Anniversary Metal Portrait
"Perfect! Worth the money spent..:)"
Damian D.Verified
Top notch
Purchased item
Wedding Anniversary Metal Portrait
"My wife loves it. Awesome work"
Ginniann B.Verified
Low quality and it took way too much time to deliver
Purchased item
Test Shopminds
"This looks pretty bad and it took way too lon..."
Zach Z.Verified
The experience was fine. This being a gift was not smart on my part since my wife doesn't like it.
Purchased item
Custom Metal Portrait
"I bought this for my wife for our first weddi..."
Beverly P.Verified
Everything went smoothly
Purchased item
Custom Metal Portrait
"The artist captured the mood of the photo. It..."
Erik M.Verified
Great people
Purchased item
Wedding Anniversary Metal Portrait
"Amazing art work. Great work and amazing and..."
Jeremy P.Verified
Seamless
Purchased item
Custom Metal Portrait
"You all really outdid yourself with this one...."
Gary A.Verified
Great
Purchased item
Custom Metal Portrait
"Perfect, came out just as expected."
Glenn W.Verified
Great product
Purchased item
Custom Metal Portrait
"The piece is exactly like advertised!…..I was..."
Chris M.Verified
It came out amazing
Purchased item
Personalized Watercolor Metal Portrait
"It was wonderful."
Emily H.Verified
Everything was great, the quoted wait time was very off though. It took much longer than promised, but the work was great, so it was worth it.
Purchased item
Custom Pet Metal Portrait
"My best friend and I spontaneously got a pupp..."
Tara C.Verified
The fact that there is no live person to speak with is really bothersome
Purchased item
Custom Pet Metal Portrait
"The artwork was sent to a friend in memory of..."
Andrew T.Verified
Quick and easy
Purchased item
Personalized Watercolor Metal Portrait
"Great product, quick shipping. Made for a won..."
Joshua M.Verified
An easy and stress free process!
Purchased item
Custom Metal Portrait
"This beautifully unique piece made for a very..."
Laura S.Verified
Great job, great communication! Very pleased!
Purchased item
Personalized Texas Monogram
"We love it!"
Mike J.Verified
Beautiful and fast shipping!
Purchased item
Wedding Anniversary Metal Portrait
"Beautiful!"
Grace-ann L.Verified
The process was easy and quick with response and fixes.
Purchased item
Custom Metal Portrait
"The production journey was smooth and respect..."
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