Jeremy W.Verified
Great
Purchased item
Custom Metal Portrait
"Absolutely great! We love it!"
Story In Steel store reviewsSee product reviews
Pamela P.Verified
They were good to edit the photo several times to get it right. They answered my texts.. the only thing they offered but didn't check before shipping was if I wanted it express shipped. It was a few days late.
Purchased item
Custom Metal Portrait
"It was a fun piece...a remembrance for our 50..."
Christina P.Verified
Easy. Took a bit of time but considering the craftsmanship and quality totally understood
Purchased item
Custom Pet Metal Portrait
"I was hoping for something special and unique..."
Oksana P.Verified
Es hat alles reibungslos funktioniert. Sehr gut verpackt und mit Leibe gemacht.
Purchased item
Custom Metal Portrait
"Tolle Arbeit!! Ich bin mit der Bestellung seh..."
Brian R.Verified
Multiple attempts to upsell on size
Purchased item
Wedding Anniversary Metal Portrait
"Artwork was well done. However, production &..."
Scott S.Verified
Na
Purchased item
Custom Metal Portrait
"N/a"
Sean R.Verified
There was a lack of communication from customer support. It took two emails before I even got a response back and a third before my product was shipped.
Purchased item
Custom Metal Portrait
"The design in steel is great. The issue I hav..."
Rex W.Verified
Production times, and seller communication were very poor. Overall my expectations were not managed or met. Time estimates were wrong and email communication was inaccurate. They told me my item was already at my house when only a shipping label was created.
Purchased item
Custom Metal Portrait
"The artwork looks great and high quality but..."
Heinz J.Verified
Lange Lieferzeit
Purchased item
Sign Hardware Kit
"Metall sieht unecht aus"
Julie B.Verified
Good
Purchased item
Wedding Anniversary Metal Portrait
"Absolutely beautiful"
Jason S.Verified
Easy to customize. Took just a few weeks to get the product and the details are exquisite. I really like the hardwood background.
Purchased item
Custom Metal Portrait
"My wife and I got married on December 13, 201..."
Patricia D.Verified
Very easy and the fact that you get to proof it is great. 👍🏻👍🏻
Purchased item
Wedding Anniversary Metal Portrait
"This first one turned out great. Giving as 25..."
Josh F.Verified
Responsive and prompt service!
Purchased item
Custom Metal Portrait
"Exquisitely crafted and exactly as pictured!..."
Franz K.Verified
Sehr schönes Kunstwerk und kompetent Kommunikation!
Purchased item
Custom Metal Portrait
"Sehr schönes Kunstwerk, nette kompetente Komm..."
Ali B.Verified
super
Purchased item
Custom Metal Portrait
"super"
Glenn G.Verified
The adjustment I requested was made quickly, and when I asked later if there was a way to expedite the shipping, they did. It still arrived a day later than I hoped, but that was due to my own poor planning.
Purchased item
Custom Metal Portrait
"This was one of my favorite pictures of my wi..."
Dennis E.Verified
Great
Purchased item
Custom Metal Portrait
"Many thanks Nolan for awesome customer servic..."
Marina K.Verified
Perfekt
Purchased item
Custom Metal Portrait
"Es ist wunderschön geworden"
Daniel W.Verified
Alles super!
Purchased item
Custom Metal Portrait
"Super Qualität und Verarbeitung, sicher verpa..."
Michael K.Verified
Alles bestens.
Purchased item
Custom Metal Portrait
"Alles bestens."
John H.Verified
It took a long time to get. Definitely didn't like that part.
Purchased item
Custom Metal Portrait
"I was really impressed and more importantly m..."
Aaron G.Verified
Quick and easy ordering process
Purchased item
Custom Metal Portrait
"The artwork came out great. My wife loved it..."
Michael Ashley B.Verified
Took too long
Purchased item
Custom Metal Portrait
"My kids liked the art work!"
K S.Verified
See previous comment.
Purchased item
Custom Metal Portrait
"The art is amazing. Except it is missing som..."
Thomas M.Verified
Sehr ĂĽbersichtlich schnelle Bearbeitung und Lieferung
Purchased item
Custom Metal Portrait
"Tolle Sache, leider eine Spitze verbogen."
Iori M.Verified
Overall good but it took 4 weeks to get the finished product.
Purchased item
Custom Metal Portrait
"It was a wedding gift for our good friends an..."
Chad P.Verified
Delivery delayed forever.
Purchased item
Custom Metal Portrait
"The art itself is phenomenal. I love it. Got..."
Becky D.Verified
It was easy to upload my picture & place the order.
Purchased item
Custom Metal Portrait
"This was of a picture of my son & his new bri..."
Daniel R.Verified
35 day to get the product to find out I can't even hang it up due to the hardware not in the box so what a waste of time
Purchased item
Sign Hardware Kit
"Well, I am unable to hang it due to the fact..."
William M.Verified
Delivered on time
Purchased item
Custom Metal Portrait
"The art made her smile and was a great surpri..."
Craig K.Verified
Very disappointing
Purchased item
Sign Hardware Kit
"I never approved the print, it doesn't look l..."
Thomas H.Verified
Delays, missed promised delivery window, lack of communication. A frustrating experience for me.
Purchased item
Sign Hardware Kit
"Was promised arrival by Father’s Day (6/15)...."
Katherine C.Verified
It took 17 business days (or 23 consecutive days) for the order to arrive from date of order, too late for the special occasion I was ordering it for. The wood backing arrived chipped and the sticky residue left by the protective film is impossible to wipe off. Although the steel piece is nice, it's unacceptable to give as a gift since it has to be attached to the wood. I'm disappointed for the $200 price tag.
Purchased item
Sign Hardware Kit
"The artwork was shipped with insufficient cus..."
Jennette T.Verified
The order got stuck in CA and after a week of no updates I had to call to see what the hold up was. I was glad I didn’t need it for a specific date.
Purchased item
Custom Metal Portrait
"The steel art is amazing. I’m a little disapp..."
Sarah-joy R.Verified
It was easy to upload the photo and the approval process was fast. There was no back and forth thankfully
Purchased item
Wedding Anniversary Metal Portrait
"Beyond what I'd expected. The artwork was so..."
Jhona D.Verified
I like the ordering process. Their customer support, Nolan , was very helpful, addressing all my concerns and getting things done.
Purchased item
Custom Metal Portrait
"I gave this as a 10th year wedding anniversar..."
Gary T.Verified
prompt replies and delivered on time
Purchased item
Wedding Anniversary Metal Portrait
"The Mrs loved it , well done !"
Erin L.Verified
Slow shipping
Purchased item
Custom Metal Portrait
"Love the art of my two kids. Was a great gift..."
Michael R.Verified
Don't trust this company they are not good for their customers and don't live up to their agreemets.
Purchased item
Background Drawing
"Ordered it on may 27 with a "guaranteed " del..."
Lisa H.Verified
Great communication of entire process
Purchased item
Custom Metal Portrait
"Absolutely beautiful. Captured image is outs..."
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