Lisa H.Verified
Great communication of entire process
Purchased item
Custom Metal Portrait
"Absolutely beautiful. Captured image is outs..."
Story In Steel store reviewsSee product reviews
Kelly Y.Verified
Perfect
Purchased item
Custom Metal Portrait
"We were at the Atlantis in the Bahamas celebr..."
David G.Verified
Terrible! Move to the front of the line is a scam! Don’t fall for it. It took almost a month to receive my order after paying for skip the line or whatever it’s called.
Purchased item
Custom Metal Portrait
"The artwork is good. My problem is the deceit..."
Sharon N.Verified
Great people, quality artwork and an all around great site.
Purchased item
Wedding Anniversary Metal Portrait
"I received my beautiful art yesterday. I lov..."
Jonathan S.Verified
Great process. Completed on time and arrived early.
Purchased item
Custom Metal Portrait
"A great gift for our first Anniversary."
Davide P.Verified
Great
Purchased item
Custom Metal Portrait
"Love it. Great customer service and love the..."
Blake W.Verified
Took 29 days to ship my order, when they promised 5 to 15. No explanation. TERRIBLE!
Purchased item
Custom Metal Portrait
"Their website states orders ship within 5 to..."
Vincenzo S.Verified
Couldn't be happier.
Purchased item
Wedding Anniversary Metal Portrait
"Couldn't be happier with the recreation of ou..."
Joshua M.Verified
Two months to receive the order and communication was poor regarding the reasons for delay. Initial order submission was good as well approval of the art work.
Purchased item
Swirl Initial Split Monogram
"After 2 months I finally received my order...."
Jean B.Verified
Easy and enjoyable
Purchased item
Custom Metal Portrait
"Beautiful authentic and such a great gift"
Vanita R.Verified
Good product and follow up pre-production. Unexpectedly slow production and follow up was lacking at this stage. Quick response to inquiry email.
Purchased item
Custom Metal Portrait
"This was a portrait for our 35th wedding anni..."
Catherine S.Verified
Easy and enjoyable. They communicated throughout the process letting me know it’s status the whole time.
Purchased item
Custom Metal Portrait
"This piece will be a wedding gift to a mature..."
Tim O.Verified
Great!
Purchased item
Custom Metal Portrait
"Everything went great!"
Kylie W.Verified
Very responsive customer service
Purchased item
Custom Metal Portrait
"Would consider to buy another piece of produc..."
Alex H.Verified
Great!
Purchased item
Test Shopminds
"The protective film on wood board left huge a..."
Anamelie S.Verified
It did not work at all. I had no idea it had even been shipped even though I checked the website. My husband ended up receiving it upon delivery and saw that it was opened. So he saw the gift while I wasn’t home, and even before I can put it together for him in a nice gift box or bag.
Purchased item
Custom Metal Portrait
"The art work is great and very easy to put to..."
Michelle D.Verified
Great experience
Purchased item
Custom Metal Portrait
"Love it!!"
Melinda M.Verified
The entire process was easy and went smoothly.
Purchased item
Custom Metal Portrait
"I used a photo of my husband and our two boys..."
Jeffrey C.Verified
Easy to submit the photo and review/approve the proof.
Purchased item
Custom Metal Portrait
"The finished piece is wonderful and displays..."
Kimberly Y.Verified
Upload and proof of art work was easily to navigate.
Purchased item
Custom Metal Portrait
"Clear and quick communication. Turnaround tim..."
Nathan R.Verified
See previous comment
Purchased item
Sign Hardware Kit
"I mentioned on my order and to the craft arti..."
Eric P.Verified
Everything was as described and the process was smooth.
Purchased item
Custom Metal Portrait
"The item was beautifully made. we love how it..."
Shawn C.Verified
Again super long production time is not very upfront from my perspective.
Purchased item
Sign Hardware Kit
"There should be more transparency about the l..."
Sarah C.Verified
Took a really long time to get the piece.
It did come outside of the box with both ends torn apart, but it wasn’t damaged. I did request the artist sign the piece and they did not.
Nevertheless, we absolutely adore it!!
It’s quality and gorgeous!!
Purchased item
Custom Metal Portrait
"Although the piece was delivered outside of i..."
Suzanne A.Verified
Great
Purchased item
Custom Metal Portrait
"Just perfect Thank you"
Andrew H.Verified
His poor customer service or something lied to me on the date. It was gonna be here by a long shot. Didn’t take any accountability for why I was late just worthless.
Purchased item
Sign Hardware Kit
"Arrived way late didn’t get any compensation..."
Patrick F.Verified
email communication was effective.
Purchased item
Custom Metal Portrait
"I knew this was going to be something unique..."
Charles S.Verified
took much longer that anticiapted. Paid expedited fee...that did not help.
Purchased item
Sign Hardware Kit
"Picture looked more like cartoon figures than..."
Cory D.Verified
Great customer service
Purchased item
Custom Metal Portrait
"We purchased our Story in Steel piece for our..."
Home A.Verified
Item arrived very late.
Purchased item
Custom Metal Portrait
"Just doesn’t look like original picture. Orde..."
Gina G.Verified
Went well.
Purchased item
Custom Metal Portrait
"This was a bridal shower gift. The bride got..."
Battista V.Verified
Great experience
Great product
Recommended
Purchased item
Custom Metal Portrait
"Great work
Great customer service
Recommend..."
James N.Verified
Very easy.
Purchased item
Wedding Anniversary Metal Portrait
"Very high quality work!"
Adam S.Verified
Excellent experience. Everything turned out as one would expect
Purchased item
Custom Metal Portrait
"Loved it !!!🥰"
Lindsay W.Verified
It was easy and everyone was so helpful and kind. Best customer service I have seen in awhile.
Purchased item
Custom Metal Portrait
"It was beautiful! It turned out better than e..."
Todd S.Verified
Delivery was fast.
Purchased item
Custom Metal Portrait
"Great picture. Love it!"
Max C.Verified
Very helpful
Purchased item
Custom Metal Portrait
"Great product!"
Tim C.Verified
My wife loves it!
Purchased item
Custom Metal Portrait
"Great product, correspondence was good, timel..."
Phil H.Verified
Was good, more options could have been made available
Example would have liked a live heart where the text is
Purchased item
Custom Metal Portrait
"Love it!
This is for life. Sure you have phot..."
Glenn K.Verified
Great website easy to use
Purchased item
Custom Metal Portrait
"Perfect just ordered two more today for my da..."
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