Dear Old School Customer Service Team,
I am writing to formally lodge a complaint regarding a recent online purchase and the subsequent poor service I experienced. Order : ODS102446
I ordered a Springbok Colour Pop Sweater (Ivory) via your online store. Unfortunately, upon delivery, I received the incorrect size (2xl) its too big for me.
In an effort to resolve this, I contacted your Hazelwood store, where I was informed that they had six units of this jersey in stock. Based on this informati