EmilyVerified
Please respond to customer inquiries, especially regarding orders.
Purchased item
Lagoon Cup 16oz
"It was never delivered. It was a gift, too. I..."
Nova Ceramics store reviewsSee product reviews
HaydenVerified
Youve messaged me every single day for a review. Stop hassling customers
Purchased item
Monsoon Cup 12oz
"You’ve messaged me every day for a review its..."
LowriVerified
Quickly dispatched and delivered
Purchased item
Monsoon Cup 12oz
"It’s a beautiful item and bought as a gift fo..."
WorthVerified
Never received the product and was not in the loop on the status of my order.
Purchased item
Orchid Cup 16oz
"I ordered two mugs in mid December and never..."
SeanVerified
See previous. I never received my order
Purchased item
Afterglow Cup 16oz
"I never received the mug. It was first sent t..."
JuliaVerified
.
Purchased item
Neptune Cup 16oz
"The mug is great! It’s cute and stays warm aw..."
StephenVerified
Nice looking products, mediocre customer service.
Purchased item
Astral Bloom Cup 16oz
"Happy with the cup, but not the fact that the..."
LornaVerified
đź‘Ť
Purchased item
Neptune Cup 16oz
"I love my cup, I use it every day."
TerriVerified
Great
Purchased item
Grapefruit Cup 12oz
"I loved it so much I ordered another one !!!"
AprilVerified
Na
Purchased item
Astral Bloom 12oz
"Keep my coffee hot. Easy to clean. Love!"
KathleenVerified
I will be back. Great gift for my mom’s on the go.
Purchased item
Astral Bloom 12oz
"Love, haven’t stopped using. The sleeve is ni..."
JacobVerified
i need my money back or to get the product delivered
Purchased item
White Lid and Sleeve for 16oz cup - $9.99
"i still have not received this product. it ha..."
BarbaraVerified
Wish you would make some 16 oz. cups with handles.
Purchased item
Astral Bloom Cup 16oz
"Love that it keeps my coffee warm and love th..."
WilliamVerified
Poor customer service.
Purchased item
Monsoon Cup 16oz
"Ship the product I ordered. Original order d..."
KenVerified
No
Purchased item
Sage Green Cup 12oz
"Brilliant cup,lovely to drink from"
OliVerified
Generally good đź‘Ť
Purchased item
Lagoon Cup 12oz
"Nice Cup!"
MarkVerified
Nothing
Purchased item
Orchid Cup 12oz
"Bought for my daughter she loves it and uses..."
FrancesVerified
The mug was well packed in paper and cardboard, therefore all recyclable materials.
Purchased item
Monsoon Cup 12oz
"Bought this for my husband's Christmas and he..."
IraVerified
Slow shipping. Other choices less expensive in the marketplace
Purchased item
Astral Bloom 12oz
"We’re feeling like it’s a nice cup, but way o..."
NicoleVerified
I have spoken to someone about my order, but that was over 2 weeks ago and still have no resolve.
Purchased item
Afterglow Cup 16oz
"Still haven’t received my order. I ordered it..."
FlorenciaVerified
Love them
Purchased item
Astral Bloom Cup 16oz
"They are great"
27222Verified
.
Purchased item
Coastal Drift 12oz
"It's exactly what I wanted, no metallic tast..."
JohnVerified
thank you!
Purchased item
Jupiter Cup 16oz
"awesome travel mug, I have two!"
MirandaVerified
Thank you!
Purchased item
Grapefruit Cup 16oz
"Absolutely love my new cup! Perfect for cold..."
DavidVerified
This whole company may be a scam.
Purchased item
Jupiter Cup 12oz
"Item was never received. After multiple reque..."
ZachVerified
Horrible customer service. Order was never shipped. Then they said they would replace on of the items on my order which was also never sent out. It’s impossible to get a timely response from their customer service team. Would never buy anything from them again
Purchased item
Monsoon Cup 12oz
"Never received my order. Worst customer servi..."
StephenVerified
Replace it or refund me.
Purchased item
Black Lid and Sleeve for 12oz cup - $9.99
"Lid has to be stretched to fit on the 12 Oz...."
DebraVerified
Love this will purchasing another soon!
Purchased item
Eclipse Cup 12oz
"I love this mug will probably get another!!"
GordonVerified
NOPE
Purchased item
Coral Pink Cup 12oz
"I NEVER RECEIVED IT"
HelenVerified
No, very happy
Purchased item
Monsoon Cup 12oz
"I absolutely love my Nova Ceramics reusable m..."
TammyVerified
The mugs are great, customer service, not so much.
Purchased item
Astral Bloom 12oz
"I've tried to email you 3 times for a refund..."
LuannVerified
Great experience, fantastic company!! Highly recommend
Purchased item
Grapefruit Cup 12oz
"Beautiful! Beautiful! Beautiful! Absolutel..."
JoseVerified
Good quality
Purchased item
Sage Green Cup 12oz
"Great product"
JanetVerified
All good
Purchased item
Astral Bloom Cup 16oz
"Love"
DouglasVerified
Service was great quick delivery,well packed
Purchased item
Sage Green Cup 12oz
"Christmas present for daughter and she lives..."
MollyVerified
.
Purchased item
Lagoon Cup 12oz
"Great travel mug"
SarahVerified
They didn’t send the product. They knew they didn’t send the mug, said they would ship a replacement and never did.
Purchased item
Afterglow Cup 16oz
"They never shipped the item. They said they w..."
TeresaVerified
Beautiful product & it arrived quickly!
Purchased item
Astral Bloom Cup 16oz
"Beautiful product & it arrived quickly!"
JeanneVerified
No
Purchased item
Nebula Cup 16oz
"I was disappointed it did not keep my coffee..."
JefferyVerified
The items were never given to the shipper so I have not received them, so I was unable to give as a Christmas gift, and I've not been communicated with about making it right via a refund.
Purchased item
Horizon Cup 16oz
"Hi,
I can't rate it as it never arrived. The..."
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