JoeVerified
I never got my product
Purchased item
Lagoon Cup 16oz
"I never got mine. I have reached out multiple..."
Nova Ceramics store reviewsSee product reviews
KerryVerified
Very poor customer service. Everything is a form email. Can't talk to an actual person. They said they would refund my money since i never received it but can't get that done either.
Purchased item
Monsoon Cup 12oz
"I never received my order. Any attempts at le..."
CourtneyVerified
Super fast shipping!
Purchased item
Astral Bloom Cup 16oz
"Love! It keeps drinks hot for so long. I’m th..."
MattVerified
Never received the product
Purchased item
Orchid Cup 16oz
"I never received the product and have emailed..."
LaurenVerified
Fast delivery and love the website
Purchased item
Jupiter Cup 16oz
"I LOVE the cup! The color turned out beautifu..."
NicolasVerified
Avoid
Purchased item
Neptune Cup 12oz
"Never received my mug. Customer service was n..."
BenjaminVerified
Terrible customer service. Never received item. Wont attempt to buy anything from company again.
Purchased item
Astral Bloom Cup 16oz
"Never received item and never heard back from..."
GregVerified
Never received my product, filing formal complaint, fraudulent company, and site
Purchased item
Horizon Cup 16oz
"I'm in the process of filing a formal complai..."
GaleVerified
Fast delivery
Purchased item
Nebula Cup 16oz
"Beautiful very happy with purchase"
Cheryl DVerified
Great product for people who don’t like the taste of plastic in travel mugs.
Purchased item
Monsoon Cup 16oz
"A Christmas gift for my son-in-law who loves..."
MelissaVerified
No
Purchased item
Astral Bloom 12oz
"Doesn't keep coffee hot, cold within 10-15 mi..."
DawnVerified
Great company! Quick and careful shipping.
Purchased item
Neptune Cup 16oz
"I ordered this and it is so beautiful! I was..."
SusanVerified
Great product
Purchased item
Nebula Cup 12oz
"Great product and delivery was prompt"
AllisonVerified
Same as I said - your 12 oz cup only hold about 9.5-10oz.
Purchased item
Jupiter Cup 12oz
"Well. A 12 oz cup barely holds 10 oz, so ther..."
CarolynVerified
Great product!!
Purchased item
Astral Bloom Cup 16oz
"I gave this to my friend as a gift. We often..."
MargaretVerified
No the service I received was first class.
Purchased item
Lagoon Cup 12oz
"Sorry for the delay in answering. I love my..."
KenVerified
Quality product and delivery
Purchased item
Nebula Cup 12oz
"Lovely well made products with stunning glase..."
AnneVerified
N/a
Purchased item
Astral Bloom 12oz
"Beautiful!"
MartinVerified
👌🏼
Purchased item
Sage Green Cup 12oz
"Me and the absolutely love then.
We take it o..."
KristenVerified
See previous comment. Mug is great, returns processing is not.
Purchased item
Astral Bloom 12oz
"I ordered the 12 oz mug then decided to retur..."
AlisonVerified
Awesome!
Purchased item
Astral Bloom Cup 16oz
"Love it❤️"
BrianaVerified
No
Purchased item
Astral Bloom Cup 16oz
"Beautiful cup!"
AnthonyVerified
spoke on the email with MG, what a lovely person. replied within minutes. so fast.
Purchased item
Lagoon Cup 12oz
"I have brought so many of these cup, they mad..."
SueVerified
No, all good.
Purchased item
Monsoon Cup 12oz
"Bought for my son, who loves it."
BethVerified
It took a long time to arrive but it was worth it.
Purchased item
White Lid and Sleeve for 12oz cup - $9.99
"The mug is beautiful and so unique. The cover..."
CarolVerified
Still waiting on my cups to arrive.
Purchased item
Black Lid and Sleeve for 16oz cup - $9.99
"I still don't have my cups to use it on so ve..."
AmyVerified
Beautiful website great shipping great product
Purchased item
Astral Bloom Cup 16oz
"Love it. Beautiful handmade cup, fits in car..."
KristaniaVerified
I'm pleased with my purchase.
Purchased item
Lagoon Cup 16oz
"I didn't expect to love this cup so much! It..."
AllisonVerified
See prior comment. I would like my refund.
Purchased item
Sage Cup 16oz
"I never receive the mug. I was told by servic..."
KarolVerified
Thanks for making a great product!
Purchased item
Emerald Cup 12oz
"I am enjoying these cups! They were well pack..."
RobinVerified
No
Purchased item
Horizon Cup 12oz
"It was a gift for my daughter who just got a..."
AbigailVerified
Great company!
Purchased item
Emerald Cup 12oz
"Love ittt and came in good timing and conditi..."
CustomerVerified
No perfect gift for the holidays.
Purchased item
Horizon Cup 12oz
"Very smooth to clean and taste. No problems a..."
SallyVerified
First class
Purchased item
Monsoon Cup 12oz
"Brilliant"
Stephen A.Verified
Took too long.
Purchased item
Lagoon Cup 12oz
"I would like to return it for a refund. It’s..."
JonVerified
Gorgeous mugs!
Purchased item
Grapefruit Cup 16oz
"Beautiful mug! The colors, design, and shape..."
RhiannaVerified
Efficient and easy to navigate the website. Good products that match the description.
Purchased item
Jupiter Cup 16oz
"Shipping was faster than I expected it and th..."
Joshua WardVerified
Inventory for larger sizes was very limited.
Purchased item
Dune Cup 12oz
"My wife loves this ceramic mug and uses it al..."
HarryVerified
Bought 3
Purchased item
Afterglow Cup 12oz
"It’s pretty. So am I so that helps. It’s quit..."
AmyVerified
I can’t get anyone to answer any of my emails or attempts to contact someone in regards to my order that I never received. Such poor customer service just baffles me.
Purchased item
Nebula Cup 12oz
"Never received this mug. Have sent several em..."
Nova Ceramics store reviewsVisit store