The company was responsive & maintained regular communication. The only complaint I would have is the use of USPS for delivery services. The Post Office here is fairly inconsistent due to a variety of reasons, & I received my package a week later than predicted.
Purchased item
Evie Ribbed Tunic • Final Sale - Toasted Garnet
"I was actually surprised at how lovely this s..."
Barbara S.Verified
Prompt order fulfillment and delivery
Purchased item
Quinn Ribbed 1/4 Zip • Final Sale - Majestic Purple
"The material is thin and not all merino. The..."
Margaret H.Verified
Product delivered as advertised
Purchased item
Stella Petite - Black
"These are so warm - perfect for a cold day in..."
Louise M.Verified
Efficient and quick
Purchased item
Gia Sweater - Black
"This is the second cardigan I have bought. It..."
Norma M.Verified
Great fit. Great service. I’ve been buying woolx tees and tights for several years. Great quality.
Purchased item
Neck Gaiter • Final Sale - Winter Moss
"Love it! My husband wore it while shoveling..."
Barbara J.Verified
My first pair ordered according to the sizing instructions was too large, but the staff bend over backwards to get it right for me.
Purchased item
Stella Leggings - Black
"My first pair ordered was without pockets, so..."
Heli P.Verified
The customer service was very quick to help. The items arrived fast.
Purchased item
Merinoclava • Final Sale - Sedona Sage
"Only the head part is wool. The part that tou..."
Donna S.Verified
Easy peasy
Purchased item
Addie Crew Neck - Black
"Nice fit, soft and comfy!"
Loretta S.Verified
Shopping cart was easy to navigate and you had good selection. I just wish you gave me a discount even if I didn’t submit a picture or video! I love the turtle neck I ordered too! Your products are great!
Purchased item
Piper Pocket Leggings - Black
"These leggings are so incredibly cozy warm an..."
Andrea D.Verified
I have never been disappointed with any product. Great product descriptions, and social media videos are very helpful to understand variety of clothing.
Purchased item
Aubrey Lounge Bra - Cloudy Bay
"Extremely comfortable!"
Lindsay W.Verified
I didn't have any problems with ordering or shipping my tights.
Purchased item
Ellis Seamless Tights - Black
"Currently wearing my tights on a trip to nort..."
Damon F.Verified
Disappointed in the change of fabric blend on these 'Mason' shirts. Overall quality and craftsmanship is still top notch, but.... Lowering the content of Merino wool I think lessens the product.
Purchased item
Mason 1/4 Zip • Final Sale - Sedona Sage
"I previously bought two of these same shirts..."
Gail M.Verified
Easy to deal with. Iniitally because I have a difficult address shipping was tough but once that was dealt with everything was okie dokie.
Purchased item
Piper Pocket Leggings - Black
"I love my WoolX piper leggings! They look gre..."
Timothy L.Verified
I've purchased several garments and love them. Returns and exchanges are easy customer support is responsive. I always travel with Woolx.
Purchased item
Easton Crew Neck Shirt • Final Sale - Grape Harvest
"Rich color, fits perfectly, and feels soft an..."
Leslie D.Verified
Great company - great products
Purchased item
Collins Half Zip Sweater • Final Sale - Storm Cloud
"Excellent quality, very stylish"
Nancy G.Verified
Great company with quality products! Highly recommend!
Purchased item
Piper Pocket Leggings - Black
"Best cold weather leggings ever! Soft and war..."
Virginia R.Verified
Except for too much advertising, everything has been good.
Purchased item
Stella Petite - Black
"Great fit! Snuggly warm in Michigan winter."
Tyana L.Verified
Great customer service!
Purchased item
Darby Zip Up Hoodie - Toasted Garnet
"Comfortable and warm. It blocks the cold wind..."
Susan H.Verified
I wish there were some more affordable options...
Purchased item
Francesca Sweater • Final Sale - Storm Cloud
"The size was much too big for a 2X; but becau..."
Janée H.Verified
Very responsive and fast shipping
Purchased item
Emerson Straight Leg Pants Petite - Cinder Melange
"Love the fit, stretchy but not loose. Great c..."
Deborah A.Verified
Very popular wool items that are comfortable. Will order additional when sizes come back in!
Purchased item
Stella Petite • Final Sale - Bracken
"Really like my Stella leggings. I also like..."
Patricia S.Verified
I like how the company brings new styles and phases out others. Also appreciate seeing petite sizing. Would love to see wide leg capris for summer.
Purchased item
Womens Rowan No Show Socks • Final Sale - Rhubarb
"Unsure about the socks. To avoid any shrinkin..."