Mostarle Store review | Loox

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Laufey DĂłra W.Verified
đź‘Ť
Electric Screwdriver Set
Purchased item
Electric Screwdriver Set
"đź‘Ť"
Mike S.Verified
Fun to build. Other than that. Disappointed.
Terminator M
Purchased item
Terminator M
"Connections do not stay tight no matter how m..."
Polly T.Verified
Shipment tracking and communication regarding shipping was was not so good. Love the product!
Terminator M
Purchased item
Terminator M
"Package arrived in good condition. Not opened..."
Robert C.Verified
Terrible customer service. Aweful beyond belief.
Terminator M
Purchased item
Terminator M
"I tried to reach you multiple times via email..."
Linda A.Verified
Unreliable
Terminator M
Purchased item
Terminator M
"This was ordered in plenty of time for Christ..."
Karie A.Verified
N/A
Nebula Astronaut
Purchased item
Nebula Astronaut
"N/A"
Bogdan V.Verified
5 aus 5
Cyberpunk Plasma Ball Spider
Purchased item
Cyberpunk Plasma Ball Spider
"4 aus 5"
Sarah F.Verified
Delivery times
Nebula Astronaut
Purchased item
Nebula Astronaut
"My son loved it! took 3 hours to make and it..."
Trudi S.Verified
Well packaged and arrived on time.
Terminator M
Purchased item
Terminator M
"Bought for my grandson who wanted to develop..."
Keith S.Verified
It finally arrived, ordered Dec 03, arrived Jan 21, supposed to be 12-15 business days, took 30+ business days. My emails were ignored, I had extra postage to pay, had an Evri label but Royal Mail delivered. The email asking to review came before delivery confirmed. Horrible purchase/delivery experience!
Crystal Lamp Jumping Spider
Purchased item
Crystal Lamp Jumping Spider
"It finally arrived, ordered Dec 03, arrived J..."
Page S.Verified
No communication whatsoever. No social media presence or email. Received item after around 1 and a half months, (even though it still says it's in London) and there are parts missing from it.
Crystal Lamp Jumping Spider
Purchased item
Crystal Lamp Jumping Spider
"Missing parts, unable to build with missing p..."
Ian C.Verified
Customer service is non-existent. Multiple emails have been sent and replied to. Appalling service.
Nebula Astronaut
Purchased item
Nebula Astronaut
"My order has not arrived. It has been at a de..."
Penelope C.Verified
Delivery was slow but arrived in time
Terminator M
Purchased item
Terminator M
"Both my son and son-in-law loved this and spe..."
Kit S.Verified
Useless
Terminator M
Purchased item
Terminator M
"I ordered Dec3rd. Money taken Dec5. Delivery..."
Caraman A.Verified
The shipping was a little long. It had to be 14 days maximum, but it came in one month...
Terminator M
Purchased item
Terminator M
"It's great!"
Marina B.Verified
Good experience, the product looks exactly as was promised.
Terminator M
Purchased item
Terminator M
"It was an Xmas present for hubby and he likes..."
Angelique C.Verified
Très belle mais compliqué pas accessible à tous je pense
Cyberpunk Plasma Ball Spider
Purchased item
Cyberpunk Plasma Ball Spider
"Très jolie maquette mais compliqué à monter,..."
Avguštin H.Verified
Super
Crystal Lamp Jumping Spider
Purchased item
Crystal Lamp Jumping Spider
"Superbđź‘Ť"
Shevourne O.Verified
Delivery time was too long
Crystal Lamp Jumping Spider
Purchased item
Crystal Lamp Jumping Spider
"Delivery took too long"
Sarah P.Verified
Unfortunately, the customer service is very poor.
Terminator M
Purchased item
Terminator M
"Unfortunately, parts are missing. We've alrea..."
Brian L.Verified
Don’t suck
Nebula Astronaut
Purchased item
Nebula Astronaut
"Your customer service and shipping sucks. I o..."
Mylene N.Verified
I am missing parts —it is unfinished due to the missing part. The one called W3. Should have gotten two of those brackets
Terminator M
Purchased item
Terminator M
"I am missing parts. I’ve emailed three times..."
Eric L.Verified
Shipping was a joke. No way to track anything.
Nebula Astronaut
Purchased item
Nebula Astronaut
"Wrong parts came and it didn't arrive by Chri..."
Kelsey O.Verified
Ordered two models at the same time, they arrived weeks apart with zero update from support.
Crystal Lamp Jumping Spider
Purchased item
Crystal Lamp Jumping Spider
"It looks nice when finally said and done. How..."
Rita G.Verified
I need a refund since you did not send the items I ordered.
Button Battery - AG1-LR621
Purchased item
Button Battery - AG1-LR621
"I have not received neither my order nor a re..."
Martin B.Verified
Great product ansd service
Terminator M
Purchased item
Terminator M
"My son loved his gift and is looking to get a..."
Erin S.Verified
Better communication when payment is received, and it is being shipped out would be better. I had to contact the company a few weeks after purchasing just to make sure I wasn’t being scammed. But all in all everything was great. It’s just always nerve-wracking at Christmas time ordering off new websites.
Terminator M
Purchased item
Terminator M
"It was a gift for my ex husband from our kids..."
Wanda G.Verified
It took some time to arrive, but I was aware of that
Terminator M
Purchased item
Terminator M
"I know I am going to love it, but I just have..."
Kerry M.Verified
No problems with my order, all as I expected.
Crystal Lamp Jumping Spider
Purchased item
Crystal Lamp Jumping Spider
"I wasn't sure what to expect; I've tried meta..."
Natascha R.Verified
Gute Idee, aber die Verarbeitung könnte besser sein...
Crystal Lamp Jumping Spider
Purchased item
Crystal Lamp Jumping Spider
"Leider flackert die GlĂĽhbirne einfach zwische..."
Emma B.Verified
Slow delivery. No customer service
Galaxy Explorer Collection
Purchased item
Galaxy Explorer Collection
"The item itself was fantastic (he loved it)...."
Barbara S.Verified
Nichts
Terminator M
Purchased item
Terminator M
"Fehlerhaft. Diese Tüte war ungeöffnet sind ab..."
Sylvie L.Verified
Je recommande
Hercules Beetle
Purchased item
Hercules Beetle
"Parfait !"
Inese K.Verified
Scammers!!!
Crystal Lamp Jumping Spider
Purchased item
Crystal Lamp Jumping Spider
"Scammers!!!"
Ellen L.Verified
Cool range of models and arrived pretty quickly
Hammerhead Shark
Purchased item
Hammerhead Shark
"Got this for my dad who loves building plane..."
Schmitt M.Verified
J’aimerais un remboursé et un nouveau robot à construire COMPLET pour mon fils. Merci
Nebula Astronaut
Purchased item
Nebula Astronaut
"Bonjour, Je voulais commencer avec mon fils..."
Mark W.Verified
Took a while to receive but was worth the wait
Terminator M
Purchased item
Terminator M
"Awesome piece"
Sarai R.Verified
It took long time for the package to be prepared, but as soon as I contacted with them to ask for the order, they prepared it and sent it. No complaints!
Nebula Astronaut
Purchased item
Nebula Astronaut
"Good quality! My dad is super happy with it"
Sarah T.Verified
Slow service, an unexpected charge for postage, no reply to my complaint.
Nebula Astronaut
Purchased item
Nebula Astronaut
"I was charged ÂŁ7 to receive the parcel becaus..."
Nikolaj H.Verified
Missing component bag (c9). And no reply from the 2 emails i sendt.
Hercules Beetle
Purchased item
Hercules Beetle
"Im missing a component bag (C9) soci cant con..."
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