The quality of the products is great but the VIP membership needs work. I keep getting messages that I need to get on the VIP club with a link that takes me only to the page for the subscription box. This has been very confusing. I wasnât sure when my vip crystal would come or even if I was on the list and had already paid for the shipping and not Iâm not sure if I will even be charged again or notâŚ