Kerry C.Verified
It took a long time for the delivery to get here
Purchased item
Marian Faux Fur Coat
"Beautiful jacket. So many compliments"
SOERA store reviewsSee product reviews
Ida K.Verified
Det fungerede rigtig dårligt
Purchased item
Beatrice Forest Woven Single-Shoulder Tote
"For det første fik jeg aldrig en besked om at..."
Olga C.Verified
I never received the product.
Purchased item
Shipping Insurance
"The product was never delivered."
Marie G.Verified
Aucun retour quand je demande le remboursement et le retour ! L’article n’est pas conforme
Purchased item
Rona V-Neck Cutout Sleeveless Maxi Dress
"Pas du tout du xs, 10 fois trop grand. En plu..."
Elizabeth C.Verified
The item is not as described and the website says risk-free returns, but now you are asking me to ship it across the world and pay government fees to have the package returned. You have also mentioned many times in our email exchanges that parcels can be lost or delayed in transit indefinitely.
Purchased item
Shipping Insurance
"This item is cheaply made and poorly construc..."
Cristina P.Verified
Articolo non conforme a come descritto sul sito e in più davvero caro rispetto alla qualità offerta.
Purchased item
Margot Corset Pleated Gown
"Tempi lunghi"
Sorcha M.Verified
.
Purchased item
Bianca Halter Neck Steel Ring Tank Top
"."
Kaisa P.Verified
Lähetyksen saapuminen kesti todella kauan.
Purchased item
Hazel Soft Knit Cardigan
"Tuote oli aivan eri näköinen kuin kuvassa. Li..."
Lauren W.Verified
Not like the picture
Purchased item
Sophia Maxi Dress
"Terrible material cheap & nasty not happy at..."
Hemerit J.Verified
C'était ma première commande et j'ai apprécié d'être informé de chaque étape de la livraison.
Purchased item
Margot Lace-Up Shorts Set
"Vêtement incroyablement sexy et les nombreux..."
Nora B.Verified
Scam
Purchased item
Bianca Polka Dot Halter Maxi Dress
"This is a scam"
Sophie P.Verified
Tout a été parfait
Purchased item
Savanna Leopard Print Mesh Mini Dress
"Tout s’est passé
Robe très jolie et agréable..."
Melanie H.Verified
I wasn’t able to exchange a top I received that was way too small.
Purchased item
Imogen Leopard Print Spaghetti Strap Maxi Dress
"I ordered a lace top & it was to small. I rea..."
Fashion Company B.Verified
Delivery time was longer than expected but the customer service was great
Purchased item
Tara Woven bag
"The quality should be better."
Etelka W.Verified
Still didn’t receive my refund as promised
Purchased item
Margot Gold Drawstring Wide Leg Pants
"Still didn’t receive my refund as promised"
Johanne B.Verified
En ligne très facile d’accès et la livraison assez rapide
Purchased item
Margot Woven Summer Tote
"J’adore ce sac, je trouve qu’on peut le porte..."
Aideen F.Verified
It took a very long time for the dress to arrive
Purchased item
Shipping Insurance
"Red dress I bought is too tight around bust a..."
Andjela K.Verified
long time waiting to get an order
Purchased item
Isabelle Fringe Tassel Satin Scarf Belt
"the quality of product is very poor. Cheep ma..."
Dibugwu O.Verified
item doesn’t match the pictures but ordering and delivery was great
Purchased item
Margot Half-Zip Windbreaker Jacket
"I was not expecting a counterfeit YSL windbre..."
Mireia C.Verified
Envío relativamente rápido a España y entrega en perfectas condiciones
Purchased item
Amara Cut-Out Lace Midi Dress
"El tejido superior está bien, pero la calidad..."
Julia K.Verified
-
Purchased item
Woven bag Medium
"-"
Lauren B.Verified
Poor.
Purchased item
Shipping Insurance
"Customer service was poor and they used fake..."
Christina D.Verified
Uses pictures from a other stores and makes copies. Do not buy from here.
Purchased item
Vivian Pleated Corset Maxi Dress
"The dress looks nothing like the photos. The..."
Holly T.Verified
unhelpful employees and tracking didn’t work and show up and so many delays
Purchased item
Eden Halter Backless Mini Dress
"make the dress look like the picture and not..."
AlisonVerified
Fine
Purchased item
Shipping Insurance
"The dress is not good quality for a bridesmai..."
Irida K.Verified
I won’t be buying anything from them.
Purchased item
Margot Zebra Print Kaftan Dress
"I would t recommend! Very cheap and quality i..."
Yvetta B.Verified
superior customer service
Purchased item
Shipping Insurance
"I just love this little purse gonna go so wel..."
Chau L.Verified
Never got the package
Purchased item
Shipping Insurance
"Never got the package even with shipping insu..."
Åse T. A.Verified
Vi sendte en e-post rett etter bestilling. Da var det allerede for sent å angre. Tok lang tid før varen kom, og i den første e-posten sto det vi kunnereturnere. Da vi skulle returnere var det ikke noe alternativ som handlet om å få alle pengene tilbake, og Soera anbefalte gavekort, eller 30% av sum. Dette var dårlig informert. Jeg var fornøyd med at vi fikk raske svar ved e-post, men ikke fornøyd med svarene. Bra med miljøtenkning vedr retur, men skuffet over Soera sitt retur opplegg.
Purchased item
Shipping Insurance
"vi angret med en gang, og ba om annullert kjø..."
CorinneVerified
Super
Purchased item
Melanie Suede Bag
"Très contente"
Verena L.Verified
Das einzig gute war der Kundenservice, schnelle Bearbeitung… auch wenn sie mir letzten Endes nicht weiterhelfen konnten.
Purchased item
Cara Halter Neck Lace-Up Maxi Dress
"Den Return mit Geld zurück ermöglichen.
Die Q..."
Paula P.Verified
Ok
Purchased item
Lucia Woven Bag
"Material fraca qualidade"
Hannah E.Verified
You are all scammers!
Purchased item
Shipping Insurance
"First of all your clothes are made badly for..."
EmilyVerified
I asked for full refund and being offered store credit.
Purchased item
Zelia V-Neck Ruffle Sleeveless Dress
"Quality was extremely cheap.
Shipping was del..."
Emanuela T.Verified
Pensavo di aver trovato il vestito perfetto, e invece l'unica cosa che posso fare è restituirlo. Il tessuto è pessimo, la forma è totalmente diversa
Purchased item
Shipping Insurance
"Il vestito è molto diverso dalla descrizione...."
Marina J.Verified
Doordat het lang onderweg was heb ik gemaild. na mijn mail snel antwoord gekregen
Purchased item
Valentina Shell-Shaped Clutch Purse
"Helaas te klein voor mijn iPhone 13 Max. Er s..."
Sonia G.Verified
No la recomiendo en absoluto !!
Su política de devolución es de lo peor pues no puedes devolver un artículo que no te queda bien ya que hay que pagar los gastos de devolución los cuales son abusivos y ni tan siquiera Soera te facilita la agencia de mensajería para poder gestionarla.
Está hecho para que te veas forzada a quedarte con el artículo.
Purchased item
Shipping Insurance
"Si el producto no te está bien, tienes que pa..."
Ella R.Verified
Good experience
Purchased item
Isabelle Fringe Tassel Satin Scarf Belt
"Great scarf/belt, luxuriously long. Really m..."
Julie L.Verified
J’ai acheté 2 robes
Bonnes qualités et superbes
Purchased item
Ellie Mesh Cutout Maxi Dress
"Magnifique et bonne qualité"
AllainVerified
.
Purchased item
Melanie Suede Bag
"Mauvais article d’envoyé + mauvaise qualité...."
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