Tanja S.Verified
Der Versand war lange. Zumindest habe ich eine Gutschein für die Rückgabe erhalten.
Purchased item
Gloria Polka Dot Co-Ord Set
"Die Hose ist sehr schön. Das Material ist hoc..."
SOERA store reviewsSee product reviews
April J.Verified
Super helpful
Purchased item
Rosalia Elegant Jacket with Stand Collar
"Soera’s communication was so good! I explaine..."
Katarzyna T.Verified
Gggrr
Purchased item
Alina Hooded Puffer Jacket
"Tandeta i nie jest to kurtka puchowa"
Tyan N.Verified
Per above
Purchased item
Isabelle Belted Faux Fur Coat
"Returns are too difficult and shipping took a..."
Jesse R.Verified
Shopping experience was good but very unhappy with quality
Purchased item
Micah Stand-Collar Pocket Vest
"Really cheap quality"
Ruslana S.Verified
I didn’t like the fact that they don’t provide free returns! In fact I had to keep jacket which didn’t fit me and which I didn’t like at all. But in return, they suggest to keep an item and order something else.
Purchased item
Diana Knitted Cardigan
"The jumper is quite nice, thick and as on pic..."
Jackie S.Verified
Never received a answer on how to return it
Purchased item
Anastasia Halter Backless Satin Top
"Hi I want to return it and get my credit back..."
Benjamin S.Verified
Ok
Purchased item
Shipping Insurance
"14 Tage Lieferzeit ist zu viel. Angegeben bei..."
Angie E.Verified
Great communication
Purchased item
Jenna Faux Fur Coat
"Love the jacket. Picked the fasteners off. Ma..."
Julia R.Verified
Super
Purchased item
Shipping Insurance
"Alles super"
Babatunde A.Verified
Great
Purchased item
Bianca Woven Bag
"Great"
Emma TaylorVerified
Ordering and paying for the item was easy
Purchased item
Shipping Insurance
"Unfortunately the item I ordered and paid for..."
Shawna H.Verified
Poor communication, fought me on return and refund, didn’t send agreed upon partial refund (50%) for 7 weeks.
Purchased item
Ruffa Halter Strap Ruffled Tule Dress
"The dress was fine. It just didn’t fit me rig..."
Donna S.Verified
Any questions , they answered immediately. , I am very happy with this company.
Purchased item
Fiona Faux Fur Coat
"I Love the color, the faux fur is so realisti..."
Munnazza K.Verified
False advertising for a product that ultimately comes from China. Sly return policy - offer you store credit or partial refunds, which take forever to happen. Required multiple emails to chase. Extortionate prices for China made products. They also hide negative reviews on the website - DO NOT BUY from this company - it’s a scam!
Purchased item
Alicia Gray Belted Long Coat
"Quality is not as pictured and the product co..."
Ines T.Verified
Ich werde seit drei Monaten vertröstet bezüglich meiner Rückerstattung und mir wird jedes Mal zugesichert, dass ich sie bekommen soll aber habe seit über einem Monat nichts auf dem Konto, obwohl es schon dort sein sollte. Das ist einfach eine verarsche.
Purchased item
Liza Fuzzy Faux Fur Coat
"Die Jacke entspricht nicht den Bildern genaus..."
Charmila D.Verified
A minha experiência com a SOERA é bastante negativa.
Solicitei a devolução do artigo dentro do prazo legalmente previsto para compras à distância, a loja recusou-se a aceitar o pedido de devolução e a proceder ao respetivo reembolso, sem apresentar uma justificação válida e transparente.
Considero esta prática inaceitável e contrária aos direitos do consumidor, uma vez que o direito de livre resolução deve ser garantido quando exercido dentro do prazo estabelecido.
Purchased item
Henna Shopper Bag
"A bolsa não corresponde as minhas espectativa..."
[email protected]Verified
Schnelle Rückmeldungen.
Leider ist die Erstattung einer nicht mehr lieferbaren Tasche immer noch nicht erfolgt.
Purchased item
Jenny Suede Shoulder Bag
"Mir gefällt die Tasche nicht so gut, sie sieh..."
JovieVerified
Terrible supplier, I haven't got my order from February!
Purchased item
Bianca Woven Bag
"could someone please check and advise where m..."
Lorena A.Verified
Good quality, color and style.
Purchased item
Sofie Cropped Trench Coat
"I was impressed. It was my first order and I..."
JillianVerified
Great customer service!
Purchased item
Sofie Cropped Trench Coat
"Such a cute jacket!"
Rita G.Verified
Super confiável
Purchased item
Lucia Woven Bag
"Lindo! Tal como na imagem"
LyndaVerified
Great experience
Purchased item
Fiona Faux Fur Coat
"The Coat is beautiful I love it as do my frie..."
Shukurat O.Verified
Love it , will buy more
Purchased item
Bianca Woven Bag
"loved it"
Jayde VeverkaVerified
love
Purchased item
Zahra sunglasses
"its very good i wear it often"
Evana N.Verified
Great!
Purchased item
Janice Satin Lace Shorts
"Love it!"
Ernesta R.Verified
puiku :)
Purchased item
Carla Asymmetrical Leather Jacket
"Puiku :)"
DafniVerified
Do not shop here it’s a scam
Purchased item
Aubrey Waisted Off-Shoulder Knit Sweater
"It’s not even the same shirt advertised. The..."
Nancy Y.Verified
.
Purchased item
Fiona Faux Fur Coat
"Customer service is awesome ordered the wrong..."
ViolettaVerified
Poor quality
Purchased item
Sylvia Zip Up Leather Jacket
"Poor quality, not even close to the products..."
Margaux F.Verified
Perfect
Purchased item
Angelica Cinched-Waist Blazer Shorts Set
"Everything was great. The size was a bit smal..."
Sarah S.Verified
refuses to give me a refund for something that is completely brand new and not as described on the website
Purchased item
Emily High Neck Button Jacket
"thin and horrible quality not what is shown,..."
Antje D.Verified
Nie wieder!
Purchased item
Rosalia Elegant Jacket with Stand Collar
"Retoure! Mega nervig, viele Mails, letztendli..."
AlastairVerified
Very fast service
Purchased item
Lorna Faux Fur Turtleneck Vest
"Very good quality and comfortable to wear"
Linda L.Verified
Great delivery -very timely arrival😉
Purchased item
Shipping Insurance
"Love the jacket-so cozy & soft the faux fur i..."
Jeanette J.Verified
I was told I could keep the jacket after I said I would return it
Purchased item
Elara Suede Jacket
"Awful lining, waited far too long for it."
Παναγιωτα Π.Verified
Πολύ εξυπηρετικοί όλοι!
Purchased item
Tara Woven bag
"Την πήρα για δωρο και σίγουρα θα την πάρω και..."
DebbieVerified
It's ok
Purchased item
Paloma sunglasses
"It's to dark . And looks different from the p..."
Carsten S.Verified
Es gab nur eine Ankündigung zur Bearbeitung meiner Bestellung.
Purchased item
Clarissa Jacket with Stand Collar
"Die Bestellung ist bisher noch nicht eingetro..."
Aida V.Verified
Resolving the issue quickly and professionally
Purchased item
Shipping Insurance
"I recently purchased a fur coat, and unfortun..."
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