Donna R.Verified
Late levering, wel passende oplossing
Purchased item
Clara High-Neck Jacket
"Kleur is heel mooi"
SOERA store reviewsSee product reviews
Mckennzie M.Verified
This site is basically just a rip off of other more reputable sites. Has basically no return policy and customer service must just be AI bots? They were just sending me the same email over and over again. Paid for 5-8 day shipping and didn’t get my item till about 3 weeks after it shipped. Have tried to get a refund countless times and each time I’m told they will have someone help with my refund but then never receive any sort of communication. Would never recommend this awful company!
Purchased item
Shipping Insurance
"HORRIBLE customer service. My item arrived we..."
Kevin R.Verified
Crappy product. Awful shipping.
Purchased item
Shipping Insurance
"Showed up late with little updates. Will be r..."
JoseVerified
.
Purchased item
Margaret Woven Tote Bag
"Ich bin sehr zufrieden."
GabrielleVerified
Not happy with the fact that Soera got the order wrong
Purchased item
Bellatrix Cropped Trench Coat
"I received the wrong colour. I asked for Bro..."
Rita A.Verified
Rápido e fácil
Purchased item
Shipping Insurance
"Adorei!"
Sarah L.Verified
Not like the picture
Purchased item
SOERA Premium Shipping Insurance
"Nothing like the picture"
Sofie T.Verified
Would recommend.
Purchased item
Patricia Polka Dot High Collar Jacket
"So happy with this jacket. It fits great. Goo..."
Sylvia V.Verified
Really easy website to navigate and no problems with ordering and shipping
Purchased item
Paloma maxi dress
"A really amazing dress, the fabric feels real..."
Lisa M.Verified
Delivery time was quick and easy to follow the tracking.
Purchased item
Shipping Insurance
"Excellent delivery time and the quality of th..."
HaleyVerified
I paid over $100 for a jacket that looks like it should have been $15 on a clearance rack. They offered to give me $100 gift card for the store, but I don’t trust anything from your store after my experience with this jacket.
Purchased item
Sofie Cropped Trench Coat
"The quality of the jacket is terrible, it doe..."
Emilia N.Verified
The return policy is really bad
Purchased item
Daniella Mesh Maxi Dress
"Does not look good on a curvy woman and to do..."
CarissaVerified
Easy to purchase
Purchased item
Cheska Suede Tote Bag with Pouch
"Did I miss when making the purchase that the..."
AliceVerified
Rip off
Purchased item
Woven Bag XL
"This bag is not as described, it is small. Th..."
Jo M.Verified
.
Purchased item
Clara High-Neck Jacket
"Jacket is great - vibrant red and good fit. P..."
Yvonne T.Verified
Doesn’t come with receipt to return and get my money back.
Purchased item
Polina Strapless Wide-Leg Two-Piece Set
"The outfit was not linen or good material! I..."
EnzaVerified
Shipped to late didn’t need it anymore and Didn’t even offer to pay return fees.
Purchased item
Tracy Leather Shoulder Bag
"Arrived to late ,cheap material and paid expe..."
Elisabeth F.Verified
Sehr schwer die Produkte zurückzusenden.
Purchased item
Alice Off-Shoulder Satin Maxi Dress
"Kleid sieht ganz anders in echt aus!"
Lilian R.Verified
I Am very happy with the product
Purchased item
Lucia Woven Bag
"It was perfect"
DragiVerified
Nicht Kunden orientiert, keine Kompromiss weil tasche zu klein war, Porto 30€. Nie wieder😡
Purchased item
Woven bag Medium
"Ja, die Tasche ist schön, war mir aber zu kle..."
Vicky M.Verified
Pop a different picture on of the actual colour of this cardigan, it’s not as fluffy either.
Purchased item
Freya Fuzzy Knit Cardigan
"It’s not the colour lemon I was expecting. It..."
Anna S.Verified
Sehr schlecht!!! Bloß nicht bestellen!!
Purchased item
Shipping Insurance
"Die Jacke sieht überhaupt nicht wie auf den F..."
Véronique B.Verified
La politique de retour de Soera est pour le moins minimaliste, pas d’étiquette pré payée, retour en Chine et possible taxation supplémentaire de droits de douane.
Purchased item
Rebecca Mesh Ballet Flats
"La qualité n’est pas au rendez-vous. De plus..."
Becky J.Verified
Tracking wasn’t clear. Tried to speak to xustoneeer services about the delivery timing and they were not helpful
Purchased item
Serena Flowy Off-Shoulder Dress
"I ordered a dress for my baby shower and when..."
Gabriela H.Verified
very misleading images of the product. As well as very disappointing how long it took to get here.
Purchased item
Marianne High Neck Suede Pocket Jacket
"This jacket looks and feels nothing like the..."
Anne F.Verified
Excellent.. highly recommend
Purchased item
Shipping Insurance
"Excellent customer service. Good quality ."
Joanne O.Verified
Item came within 2 weeks internationally
Purchased item
Rosalia Elegant Jacket with Stand Collar
"Fits perfectly looks great"
MelisaVerified
Customer service is the absolute worst
Purchased item
Bella Bell Sleeve Maxi Dress
"Customer service is the worst will never orde..."
Alveena K.Verified
Brilliant
Purchased item
Rosette Lace Short Sleeve V-Neck Top
"Beautiful top….very good fit and excellent qu..."
Vicki S.Verified
I was happy with the the purchase and the correspondence keeping me informed of the progress of my bag
Purchased item
Woven Bag XL
"I’m very happy with the size and look of the..."
Lee H.Verified
It took many, many emails to get a refund for these pants. I’ll never buy from this site again.
Purchased item
Kendall Wide Leg Linen Pants
"You could advertise honestly.
The pants were..."
Melissa M.Verified
long delivery and bad quality
Purchased item
Cherry Polka Dot Jacket Capri Pants Set
"quality was terrible and far too big would no..."
Justine G.Verified
Nothing to say.
Purchased item
Lucia Woven Bag
"It's cheap looking & awkward - not what I exp..."
Laura H.Verified
The material has a very low quality
Purchased item
Gerda Shopper Bag
"Very low quality!!!!!"
MarianneVerified
Delivery was all ok.
Purchased item
Marianne High Neck Suede Pocket Jacket
"Disappointed as the colour is very different..."
HannaVerified
Customer Service ist überhaupt nicht lösungsorientiert.
Purchased item
Shipping Insurance
"Ware entspricht von der Größe nicht den Fotos..."
Monika W.Verified
Took ages to be delivered, which was not mentioned in the course if the order
Purchased item
Bianca Buckled Mesh Ballet Flats
"The shoes look very cheap and not worth the m..."
Yeliz N.Verified
I wanted to return the item but you can’t get through to anyone that can help
Purchased item
Shipping Insurance
"I wanted to return it but your customer servi..."
Maria S.Verified
Great
Purchased item
Sofie Cropped Trench Coat
"Nice"
Corinne M.Verified
I’m returning the product and there are so many steps to do so.
Purchased item
Jamie Ruffled Corset Top
"This quality did look as good as it did onlin..."
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