SOERA Store review | Loox

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Rowena C.Verified
Not good quality. Returns difficult. Took ages for the item to arrive.
Kara Asymmetric Satin Mini Dress
Purchased item
Kara Asymmetric Satin Mini Dress
"It’s on its way back to china for a return. R..."
Olga T.Verified
Bad customer service, too long for delivery.
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"I order the coat 3 weeks ago and I haven't re..."
Rebecca R.Verified
Please find the coat - never received and needed for the holidays
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"I have never received the coat.please send th..."
Liana A.Verified
I am VERY DISSATISFIED with this order, I would NOT recommend this company or this product to anyone I know unless you fix it by refunding at least 50% of initial payment of $90.10 so I can pay for fixing the defect that was caused by carelessly delayed delivery of this package!
Alicia Autumn Winter Coat
Purchased item
Alicia Autumn Winter Coat
"First of all, my order was delivered with at..."
Josh Z.Verified
Terrible return policy
Alexandra Faux Fur Jacket
Purchased item
Alexandra Faux Fur Jacket
"You sent me a medium and I ordered a small no..."
Kate D.Verified
terrible customer service
Henna Faux Fur Jacket
Purchased item
Henna Faux Fur Jacket
"The description says faux fur but it’s actual..."
Randi W.Verified
Never received my package and when I emailed about it, I keep getting the same tracking number that has never left
Fiona Faux Fur Coat
Purchased item
Fiona Faux Fur Coat
"Never received my package"
Derya Y.Verified
Lining is awful and the coat doesn't evet have a label. I am very disapointed in wasting my money.
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"Product doesn't look like in the pictures, wh..."
Joe C.Verified
I hope you go out of business.
Alicia Autumn Winter Coat
Purchased item
Alicia Autumn Winter Coat
"I will never purchase here again. They are sc..."
Deborah J W.Verified
will not shop with again
Grace Faux Fur Coat
Purchased item
Grace Faux Fur Coat
"I have returned this item. It was not as pic..."
Kim E.Verified
Send us a refund or a coat that is extra small. The coat that we ordered was small and although the coat tag said small, the coat was an XXXXXXXXLarge.
Carla Asymmetrical Leather Jacket
Purchased item
Carla Asymmetrical Leather Jacket
"We ordered a small jacket and ended up with a..."
Sinead F.Verified
Good
Alina Hooded Puffer Jacket
Purchased item
Alina Hooded Puffer Jacket
"Very happy . A Beautiful colour. Material fee..."
Ricky C.Verified
Took longer than was told
Gaia Short Hooded Puffer Jacket
Purchased item
Gaia Short Hooded Puffer Jacket
"Great"
Carol P.Verified
You can’t get on size guide nothing like the picture so getting sent back
Jillian Glossy Puffer Jacket
Purchased item
Jillian Glossy Puffer Jacket
"Not true to size Nothing like the picture sen..."
R.Verified
Ha habido un poco de confusión al no recibir más mensajes de track de camino del producto. Supongo por la satiración de las fechas..
Mica Woven Suede Leather Bag
Purchased item
Mica Woven Suede Leather Bag
"Muy contenta del proceso de pedido y el bolso..."
Amy B.Verified
Horrible shipping.
Clarissa Jacket with Stand Collar
Purchased item
Clarissa Jacket with Stand Collar
"My daughter loves her coat, but the shipping..."
Blair C.Verified
Customer service did nothing
Carla Asymmetrical Leather Jacket
Purchased item
Carla Asymmetrical Leather Jacket
"The coat never arrived and a fake tracking nu..."
Kevin K.Verified
Meine Bestellung wurde nicht geliefert und meine Geld wurde schon kassiert!!!
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"Ich habe meine Bestellung nicht erhalten!!!"
Michelle M.Verified
Delay on post but that was probably over Christmas
Gaia Short Hooded Puffer Jacket
Purchased item
Gaia Short Hooded Puffer Jacket
"Cute warm and cosy nice and puffy"
Sabine P.Verified
Katastrophe ... völlige Verarschung mit schönen Bildern und komplettem Schrott .... die Tasche war nicht mal 5 Euro wert
Henna Shopper Bag
Purchased item
Henna Shopper Bag
"Katastrophe .... die Tasche war eine komplett..."
Joanna K.Verified
super
Rosalia Elegant Jacket with Stand Collar
Purchased item
Rosalia Elegant Jacket with Stand Collar
"Jestem bardzo zadowolona z zakupu, leży pięni..."
Marion B.Verified
Man muss die zurück Sendung selber zahlen. Obwohl man Versand bezahlt hat. Vorsicht. Finger weg.
Alina Hooded Puffer Jacket
Purchased item
Alina Hooded Puffer Jacket
"Der Schnitt ist ganz anders als am Bild. Und..."
Kristin K.Verified
We would probably not order from you again
Clarissa Jacket with Stand Collar
Purchased item
Clarissa Jacket with Stand Collar
"This jacket took way too long to get here. Ab..."
Jeffry W.Verified
Shipping estimates were inaccurate and gift was late for Christmas
Kendall Sunglasses
Purchased item
Kendall Sunglasses
"Shopping took longer than excepted but overal..."
Hether G.Verified
Buyer beware. Quality is terrible.
Hazel Soft Knit Cardigan
Purchased item
Hazel Soft Knit Cardigan
"This knit material is NOTHING like what is pi..."
Amy C.Verified
Horrible customer service. Send the same automated message every time I sent them an email!
Henna Faux Fur Jacket
Purchased item
Henna Faux Fur Jacket
"Took forever to get package and you stated it..."
Nataliia L.Verified
The worst store.
Lorie Drawstring Hooded Puffer Coat
Purchased item
Lorie Drawstring Hooded Puffer Coat
"The worst company to buy from."
Josh A.Verified
Nope
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"I’d love to rate this, but it has been a mont..."
Cindi P.Verified
I never received the order
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"It’s been almost a month and I still do not h..."
Heidi C.Verified
Can’t rate it if I don’t have it!
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"I don’t have it yet! I ordered it a month ago..."
Claire W.Verified
Great jacket although disappointed with slow delivery. Jacket was ordered in 11th December but came after Christmas.
Rosalia Elegant Jacket with Stand Collar
Purchased item
Rosalia Elegant Jacket with Stand Collar
"Great jacket!! However delivery was slow and..."
Margaret G.Verified
Returns aren't easy to do
Juliana Stand Collar Long Coat
Purchased item
Juliana Stand Collar Long Coat
"I would like to return this product as the qu..."
Amy B.Verified
Prompt responses but unacceptable solutions
Audrey Faux Fur Jacket
Purchased item
Audrey Faux Fur Jacket
"Give up fromt info on shipping times and retu..."
Ilyas Irmak I.Verified
Nicht gut
Monica High Boots
Purchased item
Monica High Boots
"Ich hatte diesen Artikel als Geschenk für mei..."
Anna S.Verified
Ich warte immer noch auf meine Bestellung seit vier Wochen
Woven Bag XL
Purchased item
Woven Bag XL
"Ich habe meine Bestellung immer noch nicht er..."
Sylwia W.Verified
AVOID THIS WEBSITE!!!
Sheryl Stand Up Collar Belted Long Coat
Purchased item
Sheryl Stand Up Collar Belted Long Coat
"This coat is completely unwearable. The quali..."
Elisa R.Verified
Ich hätte gerne ein Retourenetikett
Lorie Drawstring Hooded Puffer Coat
Purchased item
Lorie Drawstring Hooded Puffer Coat
"Qualität für den Preis nicht gut, Jacke sitzt..."
Arash S.Verified
Amazing service
Sylvia Zip Up Leather Jacket
Purchased item
Sylvia Zip Up Leather Jacket
"Amazing Black leather Jacket- nice fit"
Sandra B.Verified
Correu muito bem a experiência, sempre que precisar não vou hesitar a encomendar.
Melanie Leather Bag
Purchased item
Melanie Leather Bag
"Excelente qualidade,acabamentos perfeitos."
Leslie L.Verified
👍
Clarissa Jacket with Stand Collar
Purchased item
Clarissa Jacket with Stand Collar
"Cute and comfy coat at a great price"
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