SOERA Store review | Loox

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Atul P.Verified
Due to Black Friday and high demand, my fur coat has been in transit for over 15 business days already. And it still hasn’t arrived. Customer support replied saying they would issue a 40% refund for the inconvenience, but I can’t be sure yet since the refund processing time hasn’t passed. The tracking hasn’t updated for the last 3 days since the previous update. So be prepared for delays and waits of up to a month. As for the quality, I can’t say anything yet because I still haven’t received
Henna Faux Fur Jacket
Purchased item
Henna Faux Fur Jacket
"Due to Black Friday and high demand, my fur c..."
Georgina G.Verified
Be wary
Alicia Autumn Winter Coat
Purchased item
Alicia Autumn Winter Coat
"The fabric is more like felt and shiny. You n..."
Natalia F.Verified
Oszustwo !!!!zdjęcia inne niż w rzeczywistości
Gaia Short Hooded Puffer Jacket
Purchased item
Gaia Short Hooded Puffer Jacket
"Zdjęcia oszukane nie zamawiajcie zwrot do Chi..."
Carol H.Verified
Great customer service!
Jenna Faux Fur Coat
Purchased item
Jenna Faux Fur Coat
"The quality and feel of the jacket is wonderf..."
Priscilla T.Verified
La qualité du produit est médiocre, ainsi que l’inscription concernant la taille. De plus il n’est pas possible d’effectuer un retour!
Danika Pullover Maxi Knit Dress
Purchased item
Danika Pullover Maxi Knit Dress
"Mettez les tailles des mannequins, la robe es..."
Kaki _.Verified
bleh
Gerda Shopper Bag
Purchased item
Gerda Shopper Bag
"bleh"
Sahra L.Verified
Nie wieder! Kein Vertrauen mehr! Wo bleibt meine Bestellung???
Monica High Boots
Purchased item
Monica High Boots
"Ich habe keine Lieferung erhalten! Ich wurde..."
Anthony B.Verified
So glad I found this company lovely clothes definitely use again
Nicole Maxi Coat
Purchased item
Nicole Maxi Coat
"Lovely my daughter loved it"
Bilal L.Verified
Terrible delivery service
Lorna Lace Up Hooded Coat
Purchased item
Lorna Lace Up Hooded Coat
"Order took 21 days to come. Was supposed to b..."
Lisa S.Verified
You definitely need to work on shipping things a bit quicker, even if it's around the holidays and your orders are piling up, it's still needs to be a priority. Very happy with the product though, my daughter loves her coats, thank you!
Claudine Long Belted High Collar Coat
Purchased item
Claudine Long Belted High Collar Coat
"I love this coat! This was my first time orde..."
Sharon S.Verified
No
Woven bag Medium
Purchased item
Woven bag Medium
"Very pretty and stylish"
Sarah K.Verified
Horrible customer service, inaccurate product listings.
Marissa Vegan Leather Woven Bag Medium
Purchased item
Marissa Vegan Leather Woven Bag Medium
"This company is a scam!!!!!! Do not purchase..."
Katja S.Verified
Nein
Freya Fuzzy Knit Cardigan
Purchased item
Freya Fuzzy Knit Cardigan
"Leider gehen schon die Knöpfe ab nach zwei Ta..."
Ariel S.Verified
The item took a long time to ship with no updates on when it did finally go out. I finally started receiving updates on the day of delivery.
Henna Faux Fur Jacket
Purchased item
Henna Faux Fur Jacket
"I was not aware of how incredibly cropped the..."
Ambika S.Verified
It came 3 almost 4 weeks later and now I’m unable to breathe because of it
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"I had an allergic reaction and have been snee..."
Sienna M.Verified
Sent an orange coat out even tho I bought a brown one
Grace Faux Fur Coat
Purchased item
Grace Faux Fur Coat
"Wrong colour it’s orange ?"
Maddy S.Verified
No one makes any sense they take forever to get back to you. Disgusted
Sheryl Stand Up Collar Belted Long Coat
Purchased item
Sheryl Stand Up Collar Belted Long Coat
"Horrible quality unfinished threads and size..."
Antonio M.Verified
Cheap item. Very expensive for bad quality
Alicia Autumn Winter Coat
Purchased item
Alicia Autumn Winter Coat
"Cheap material . Long shipping time. Stolen p..."
Lizeth M.Verified
Ya casi un mes y no he recibido ni mi pedido ni información
Monica High Boots
Purchased item
Monica High Boots
"No he recibido mi pedido que se realizó desde..."
Mary K.Verified
It was worth the wait!
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"I love it! I hate the cold n knew this winter..."
Andrea S.Verified
Smells like gasoline. Can’t use it
Henna Shopper Bag
Purchased item
Henna Shopper Bag
"Smells like gasoline. Can’t use it."
Karen M.Verified
Great customer service!
Carla Asymmetrical Leather Jacket
Purchased item
Carla Asymmetrical Leather Jacket
"Ordered medium which was too big and exchange..."
Parminder L.Verified
Hard to track…
Alicia Autumn Winter Coat
Purchased item
Alicia Autumn Winter Coat
"It was Christmas present for someone. She li..."
Katharina V.Verified
Super Preis Leistung! Lieferung war etwas lang
Woven Bag XL
Purchased item
Woven Bag XL
"Super Tasche !"
Phillip L.Verified
Almost a month later and still have not received the item.
Clarissa Jacket with Stand Collar
Purchased item
Clarissa Jacket with Stand Collar
"I still have not received the item even thoug..."
Mafalda B.Verified
Adorei!
Lucia Woven Bag
Purchased item
Lucia Woven Bag
"Ótima qualidade!"
Natalia W.Verified
Nie wieder
Woven Bag Medium Suede
Purchased item
Woven Bag Medium Suede
"In der Produktbeschreibung stand „aus Wildled..."
Klaus S.Verified
Super lange Lieferzeit
Monica High Boots
Purchased item
Monica High Boots
"Die Lieferung ist noch gar nicht angekommen!!..."
Carol S.Verified
Describe in detail the quality of your clothing items,not what appears in your photos
Juliana Stand Collar Long Coat
Purchased item
Juliana Stand Collar Long Coat
"Love the style of the coat but expected bette..."
Michael B.Verified
.
Woven Bag XL
Purchased item
Woven Bag XL
"."
Linda K.Verified
I need a refund. I never received this item.
Lara Suede Bomber Jacket
Purchased item
Lara Suede Bomber Jacket
"I never received it! I need a refund"
Jessica S.Verified
Da un mese che aspetto l’ordine e non mi è ancora arrivato!!
Monica High Boots
Purchased item
Monica High Boots
"È da un mese che aspetto l’ordine e non mi è..."
Pamela M.Verified
Shipping was long.
Henna Faux Fur Jacket
Purchased item
Henna Faux Fur Jacket
"Love it. Runs small."
Claire D.Verified
The products are not worth the price very disappointed
Alicia Autumn Winter Coat
Purchased item
Alicia Autumn Winter Coat
"Material is very poor both items have not bee..."
Dirk F.Verified
die Lieferung hat recht lange gedauert
Clarissa Jacket with Stand Collar
Purchased item
Clarissa Jacket with Stand Collar
"Stoffqualität und Verarbeitung sind sehr schl..."
Kateryna L.Verified
Ich bin sehr enttäuscht von diesem Geschäft. Die Lieferung hat 23 Tage gedauert, statt der versprochenen 5–8 Tage. Die Qualität der Ware ist sehr schlecht – das ist keine Pelzjacke, sondern eher eine dünne Stola, die man bei AliExpress für 25 Euro kaufen kann.
Bella Faux Fur Coat
Purchased item
Bella Faux Fur Coat
"Ich bin sehr enttäuscht von diesem Geschäft...."
Rosemarie C.Verified
Shipping is very slow. Missed Christmas. The purses I bought for my daughter have still not arrived.
Carla Asymmetrical Leather Jacket
Purchased item
Carla Asymmetrical Leather Jacket
"will be returning the articles."
Michaela B.Verified
Said it was going to ship straight away and my daughter still hasn’t received it
Hannah Hooded Puffer Jacket
Purchased item
Hannah Hooded Puffer Jacket
"Haven’t received my item still"
Meryem R.Verified
Ich bin so enttäuscht! Die Qualität ist schrecklich und die Ware sieht absolut nicht so aus wie auf den Fotos und ist komplett falsch geschnitten und passt nicht mal. Ich möchte einfach wieder mein Geld zurück ich bereue, dass ich mit Sofortüberweisung bezahlt habe! FINGER WEG!
Farrah Faux Fur Coat with Belt
Purchased item
Farrah Faux Fur Coat with Belt
"Die Qualität ist schrecklich!"
Nicole W.Verified
Lieferung warmes langsam aber allescgut verpackt
Jenny Suede Shoulder Bag
Purchased item
Jenny Suede Shoulder Bag
"Die tasche ist richtig schön und chic und mod..."
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