Alice C.Verified
No.
Purchased item
Reese Short Faux Fur Coat
"Fabulous. Thank you."
SOERA store reviewsSee product reviews
Alex B.Verified
Won't be even looking at any items from the store again. My experience was dreadful.
Purchased item
Lucie Faux Fur Maxi Coat
"It's nothing like the photos. Way shorter tha..."
Daiva T.Verified
.
Purchased item
Lucie Faux Fur Maxi Coat
"Neatitinka dydis, o tiksliau Ilgis žymiai per..."
Natalie W.Verified
x
Purchased item
Nicole Maxi Coat
"I bought it for my daughter for Christmas. S..."
Margret T.Verified
.
Purchased item
Clarissa Jacket with Stand Collar
"Hat zwar lange gedauert, hat sich aber ausgez..."
Nicola S.Verified
Sendung dauerte sehr lange
Purchased item
Woven Bag Mini
"Schöne Tasche, nur leider musste ich lange au..."
Maya S.Verified
Had lots of help when I made a mistake with my original order which was great!
Unfortunately the return shipping for a refund costs more than I paid for the jacket as tracked postage to the address in china that would take 2 months to get there is really expensive!
Purchased item
Rosalia Elegant Jacket with Stand Collar
"Sizing wasn’t quite what I was expecting. It..."
Catharine W.Verified
Took a long time for item to arrive but customer service was very helpful and responsive when I chased it up
Purchased item
Rosalia Elegant Jacket with Stand Collar
"Great coat and exactly like the picture"
Kay V.Verified
The
Purchased item
Kyla Fuzzy Bucket Hat
"The fabric isn’t stiff enough to keep its sha..."
Melanie U.Verified
It took too long to get to my house.
Purchased item
Tilda Faux Fur Coat
"I don't like the coat. It's flimsy and doesn'..."
Heather C.Verified
Customer service is very responsive.
Purchased item
Lara Suede Bomber Jacket
"Fabric is faux suede and very light."
Randi R.Verified
I’ve been going back-and-forth for over a week with your organization because you simply will not refund the misleading product that does not look anything like that was on the website and also your refund policy is not what it says it is this is a horrible company
Purchased item
Sydney Faux Fur Suede Long Coat
"Your product looks nothing like the picture ...."
Nina S.Verified
Say you’ll ship when you actually will.
Purchased item
Lucie Faux Fur Maxi Coat
"It came so late i have no use for it anymore."
Andrina H.Verified
No
Purchased item
Tara Woven bag
"Bought this for my daughter for Christmas she..."
Ryan S.Verified
upset that I have to pay the shipping for the return
Purchased item
Linda Trench Coat
"shipment arrived very late"
Sharon E.Verified
Very unacceptable
Purchased item
Juliana Stand Collar Long Coat
"The coat wasn't the same quality as in the im..."
Ana R.Verified
/
Purchased item
Lucia Woven Bag
"Love it!"
Alexander H.Verified
Return shipping was at own cost
Purchased item
Rosalia Elegant Jacket with Stand Collar
"Product quality needs improving"
Sally B.Verified
No
Purchased item
Clarissa Jacket with Stand Collar
"My granddaughter loves the jacket but it did..."
Liliya G.Verified
Quicker delivery to Europe maybe
Purchased item
Bianca Woven Bag
"Beautiful quality
Fantastic design
Will ord..."
Elizaveta N.Verified
I am demanding a full refund immediately. If this issue is not resolved without further nonsense, I will escalate this matter through all available channels, including my bank, consumer protection authorities, and public reviews.
Consider this your final opportunity to resolve this properly.
Purchased item
Bianca Woven Bag
"I am writing regarding my order #SO326010. Wh..."
Luisa L.Verified
.
Purchased item
Gerda Shopper Bag
"."
Jody A.Verified
they said I have to pay to ship it back to China. I am disputing this with my credit card.
Purchased item
Lucie Faux Fur Maxi Coat
"100% terrible quality, it makes you look 40 p..."
Ellie O.Verified
scam
Purchased item
Louise mini dress with lace details
"shocking quality, no label inside, not even a..."
Robert W.Verified
Great selection of good quality products
Purchased item
Lucie Faux Fur Maxi Coat
"Very good quality my wife loved it"
Devrup M.Verified
👍
Purchased item
Carla Asymmetrical Leather Jacket
"Fur jacket is awesome!! And the other stuff a..."
Ramela K.Verified
Customer service wasn’t truthful
Purchased item
Lucie Faux Fur Maxi Coat
"Horrible material completely the opposite of..."
Shirley P.Verified
Picture is not the quality u provide
Purchased item
Elysia Mini Dress
"Poor quality"
Nicole M.Verified
Extremely expensive to return
Purchased item
Sydney Faux Fur Suede Long Coat
"Material was not nice"
Lainie C.Verified
Shipping takes more than a month
Purchased item
Rica Woven Faux Leather Bag
"I ordered dark brown, and the bag is Burgundy"
Sarah B.Verified
No.
Purchased item
Rosalia Elegant Jacket with Stand Collar
"The wrong color was sent. I started my return..."
Oliver R.Verified
Late. Quality was poor and now thing have gone quiet whilst trying to process the refund
Purchased item
Claudine Long Belted High Collar Coat
"How do I process the refund?"
Shylah P.Verified
my experience with Soera was good
Purchased item
Lucie Faux Fur Maxi Coat
"The coat was very nice. looks exactly like th..."
Tiffany G.Verified
Just took a long time to come in.
Purchased item
Clarissa Jacket with Stand Collar
"Was exactly as described. My niece loved it."
Latoyia J.Verified
What I received was not what I ordered!!!!
Purchased item
Lucie Faux Fur Maxi Coat
"When my package arrived it wasn’t the same as..."
Viktoriia Z.Verified
I was looking for a faux fur coat and came across the SOERA store. The product photos showed a beautiful coat that looked natural, loose-fitting, and in a rich brown color. Based on the images and description, I decided to place an order.
About two weeks later, I received the package. The packaging itself was simple, which was acceptable. However, once I opened the item, I was extremely disappointed. The coat I received did not match the photos or description at all. The color was ginger/orange
Purchased item
Lucie Faux Fur Maxi Coat
"I was looking for a faux fur coat and came ac..."
Kids D.Verified
return is almost impossible due to the shipping back to China.
Purchased item
Jessy Puffer Jacket
"jacket is not of good quality and size is lar..."
Sabine P.Verified
XX
Purchased item
Monica High Boots
"Passen perfekt und sehen genauso aus, wie auf..."
Laura W.Verified
No
Purchased item
Maris Cropped Faux Fur Coat
"After reading the reviews for Soera, I was co..."
Sondra S.Verified
.
Purchased item
Lucie Faux Fur Maxi Coat
"In case you’re wondering, the site is legit...."
SOERA store reviewsVisit store