Katalina C.Verified
Shipping took forever, and did not reply reliable updates
Purchased item
Lucie Faux Fur Maxi Coat
"It is nothing like the photos."
SOERA store reviewsSee product reviews
Marcela M.Verified
the purchase came really quick to Croatia and the bag looks the same as described:)
Purchased item
Lucia Woven Bag Small
"I loved the bag, but only one detail, after o..."
Elisa R.Verified
Artikel soll zurückgeschickt werden- Porto liegt bei 22€!!!!!!!!!!
Benötige eine deutsche Adresse und keine in China!!
Unverschämt!
Purchased item
Woven Bag XL
"Untragbar!!"
Barbara S.Verified
Ware wurde
Nicht zugestellt
Purchased item
Lucie Faux Fur Maxi Coat
"Der Mantel kam nie bei mir an"
Caroline C.Verified
I was hopeful
Purchased item
Kara Asymmetric Satin Mini Dress
"Poorly made, runs small based on size chart"
Jennifer N.Verified
Stuck in customs
Purchased item
Jenna Faux Fur Coat
"Too oversized"
Gerlinde H.Verified
Die Lieferung könnte etwas schneller sein oder man erfährt das es länger dauert
Purchased item
Lucie Faux Fur Maxi Coat
"Der Mantel ist sehr schön nur könnte er noch..."
Jerome P.Verified
Got the coat on time
Purchased item
Jenna Faux Fur Coat
"Keeps me warm. Fits a little snuggle but com..."
Ally P.Verified
Really disappointed w my order
Purchased item
Colette Faux Fur Short Coat
"Sizing runs small and material is cheap"
Kelsey M.Verified
Great experience
Purchased item
Alexandra Faux Fur Jacket
"This coat is exactly like the photos. It is s..."
Kim K.Verified
The shipping takes too long and there’s no way to contact customer service other than email, which is inefficient
Purchased item
Caroline Vegan Leather Jacket
"Awful quality looks nothing like the picture..."
Lynne M.Verified
No
Purchased item
Celeste Leopard Faux Fur Coat
"Ordered something that fit and liked went wel..."
Karen O.Verified
Very positive experience with after customer care
Purchased item
Lucie Faux Fur Maxi Coat
"It’s was a very beautiful piece but the size..."
Tracy R.Verified
Unsatisfactory product and shipping time
Purchased item
Adela Funnel Neck Sherpa Jacket
"Delivery took 12 working days to arrive. Comp..."
Richard T.Verified
Poor customer service and expensive return options to China. £22 return price for a £40 product!
Purchased item
Rosalia Elegant Jacket with Stand Collar
"The jacket looks amazing online but the fabri..."
Gianna B.Verified
Great!
Purchased item
Lucie Faux Fur Maxi Coat
"Love it! Keeps me warm & just the look I was..."
Mandy A.Verified
Be a legit business
Purchased item
Clarissa Jacket with Stand Collar
"Actually deliver the order and be a legit bus..."
Stephanie P.Verified
very good service
Purchased item
Fiona Faux Fur Coat
"Lovely coat so comfy and warm received many c..."
Eve D.Verified
Don’t advertise products that aren’t the actual product you send out! False advertising and be clear where the product is coming from, waited well over the delivery time scale and now I’ve seen returns are to China!
Purchased item
Lucie Faux Fur Maxi Coat
"Product is not at all what was advertised! No..."
Stela K.Verified
The best
Purchased item
Henna Faux Fur Jacket
"Amazing coat i love it"
Lucy D.Verified
Depends how you deal with the refund
Purchased item
Carla Asymmetrical Leather Jacket
"It’s not leather. Some kind of nasty plastic...."
Natalia L.Verified
Das war alles bestens
Purchased item
Liza Multi-Pocket Handbag
"Supper"
Michelle C.Verified
Return process hard work. Staff friendly but not convinced I am going to get my money back.
Won’t order from them again I am afraid
Purchased item
Selena High Neck Lace Mini Dress
"Cheap looking
Poorly finished
Not worth the..."
Graeme H.Verified
Nope cheap , por quality for the money i wouls have maybe bought it for 12.99
Purchased item
Tracy Faux Fur Hat
"Cheap chatty not worth the money ans way to h..."
Katherine U.Verified
Very long delivery time. Cheap material, product not as advertised
Purchased item
Nicole Maxi Coat
"It’s OK. Material is cheap and thin, it’s wea..."
Holly M.Verified
Avoid
Purchased item
Genevieve Tailored Maxi Coat
"Really bad quality. Took a month to arrive. A..."
Afi H.Verified
Delayed delivery
Purchased item
Alicia Autumn Winter Coat
"This jacket is so cheaply made and inferior q..."
Chevelle J.Verified
N/a
Purchased item
Henna Faux Fur Jacket
"Everybody loves my coat. It's so warm and sty..."
Mercedeh G.Verified
Easy process and nice stuff
Purchased item
Liza Fuzzy Faux Fur Coat
"Beautiful and size matched"
Mintra V.Verified
shipping took a very long time. I'm glad I ordered way ahead of when I actually needed the coat. also knocking off a star because the other jacket I got has fur lined around the neck and the cuffs but it is shedding like crazy. need to return it.
Purchased item
Sydney Faux Fur Suede Long Coat
"perfect for winter"
Dawn G.Verified
same email over and over won’t help me with refund
Purchased item
Lucie Faux Fur Maxi Coat
"damages jacket that didn’t look at all like p..."
Isidora D.Verified
a
Purchased item
Alicia Autumn Winter Coat
"a"
Beth P.Verified
Would like to know how to return for a refund
Purchased item
Fiona Cropped Coat
"Did not look like the picture
I would like to..."
Sandra S.Verified
Free return . Also to get return process in your site not by emailing you
Purchased item
Alicia Autumn Winter Coat
"Free returns would be best"
Maria G.Verified
Kein Entgegenkommen wegen der Rückversandkosten
Purchased item
Jessa Faux Fur Trim Coat
"Die Jacke haart, die Qualität ist schlecht. E..."
Maria H.Verified
.
Purchased item
Woven Bag Mini Suede
"."
Liam A.Verified
Awful
Purchased item
Elara Suede Jacket
"Arrived two weeks later than ETA, and quality..."
Leslie R.Verified
All good
Purchased item
Carla Asymmetrical Leather Jacket
"Good quality"
M M.Verified
Noting
Purchased item
Lorna Faux Fur Turtleneck Vest
"So badly made.. faux fur is soft .. finished..."
Sharon F.Verified
Would never purchase from them again
Purchased item
Hannah Hooded Puffer Jacket
"Jacket received is nothing like the picture...."
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