Hello,
I am writing to express my complete dissatisfaction with your request for additional fees. I have already paid for my order, and it is completely unacceptable to be asked to pay even more just to complete an exchange. This practice is unreasonable, unprofessional, and reflects very poorly on your company.
I will not be paying any further charges. I expect my exchange to be handled without additional fees. If this cannot be done, then please consider this my final notice that I will