Blue Water store reviewsSee product reviews

Staff is most gracious and quick to respond.

You took money from my account for an automatic shipment, and confirmed it, that never arrived. When I inquired where my item was, I was informed that particular scent was no longer available, and I should choose a different scent. Why wasn’t that notification made BEFORE taking money from my account?! I still haven’t received an answer, and you still have my money.😡

Easy to order and they are delivered as expected

Shopping experience was horrible. I have been a customer for awhile now and you charged my account with no product available

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Great!

The shopping part is good, however this is the second time I’ve had shipping problems with you, I purchased a box of detergent in the latter part of last year, it NEVER was shipped, I asked for my money to be returned, this time, I ordered for my mother, it was over a week and it wasn’t shipped yet, I inquired, I was told the scent I ordered was no longer available, however it was still on the website, this is frustrating, I have ordered a different scent, still waiting for shipment.

I have autoship so I don't have to shop

My order was not mailed in a timely order because the scent had been discontinued. I also was not notified until I sent an email asking why my order had not been shipped. I still have not received my order.

I receive on automatic delivery but if I run out I have no problem getting more

The order was paid for however, I never received the order.

I just did on last page.

Fast shipping

Easy and professional

Charged but no item! 9 days later I complained and no longer carry the item i paid for over a week ago???? Why charge me then.

Unfortunately the orders don’t always arrive as expected. Have contacted Blue Water with no resolve to the situation

I subscribed. My card was charged and received an email that the order shipped three weeks ago. but the order never arrived. There is no tracking and no one replied to my inquiry. The website says "processing" , not shipped.

Don't advertise a product if you don't have it!!

I want to cancel my subscription immediately.

Easy to find the products that I love most!

Still waiting to hear from them after a polite inquiry about the status of my order from 3 weeks ago.

Easy.

See previous note.

Order not received more than 2 weeks later.

Quick and easy! and received my order within a week!

I’d rate you higher if you didn’t ask “tell us more”.

Good service & communication

It’s easy

as

See last comment. I still have not received my most recent order. It's stuck in processing status 11 days after confirmation that the order was received.

Great! Convenient!

Just fine.

Ditto

Great.

Good

Easy peasy to order!

Shopping is easy and products get sent very quickly.

I am still waiting for delivery.

very easy and product arrived quickly

The shipping date can be moved back if it turns out you don't need more for a while but since the amount of space they take up is negligible not such a big deal. I pushed back the shipping date and then started running out. It was easy to move the date forward and get a new shipment in the mail in just a few days. Easy peasey.