Neatens™ Store review | Loox

Neatens™ store reviewsSee product reviews

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Mary Jansen C.
a lil longer delivery time bit its ok.
Plain Mint
Purchased item
Plain Mint
"nice sheets but the duvet cover shoud have ti..."
Annabel S.
Easy and efficient
Plain Titan
Purchased item
Plain Titan
"Very comfortable... so easy to sleep to...🤭"
Fean A.
Fast delivery and quality products.
Pre-Wash Service
Purchased item
Pre-Wash Service
"The divet was quite damp when it was packaged..."
Natasha Jay P.
It was fine, but it doesn’t have any tracking indications in the website.
Pre-Wash Service
Purchased item
Pre-Wash Service
"The items I orderd didn’t smell like they wer..."
Rlove R.
Thanks.
Two-toned Iris
Purchased item
Two-toned Iris
"thank you for fast delivery"
Aldrin R.
Ok
Plain Coast
Purchased item
Plain Coast
"Ok"
Julian L.
Disaster. As of this moment still my order hasn’t been delivered. I ordered it July 11 and today is July 21. They won’t give you any update about your order unless you will spam them with inquiries. No tracking information provided as well so you can’t check it yourself. Not a good experience overall.
Plain Fossil
Purchased item
Plain Fossil
"Disaster. As of today still my order hasn’t b..."
Mikaela S.
I NEVER RECEIVED MY ORDER AND THE SELLER IS NOT RESPONDING
Plain White
Purchased item
Plain White
"I NEVER RECEIVED MY ORDER!!!! THE SELLER HAS..."
Aira Bianca A.
The chat support on Instagram was highly inefficient. I received no meaningful updates - only repeated apologies for delayed responses and vague promises to “get back to me,” without ever providing a clear ETA. Transparency is crucial. Not all customers have the flexibility to wait indefinitely at home for a package. Clearer communication and more proactive support would go a long way in improving the customer experience.
Pre-Wash Service
Purchased item
Pre-Wash Service
"The only disclaimer provided for this deliver..."
Kleia Ann C.
Easy
Plain Mint
Purchased item
Plain Mint
"The texture of the sheets is like that of pol..."
Trissa C.
2nd time to buy. Already have 5 sets.
Two-toned Spruce
Purchased item
Two-toned Spruce
"Timely delivery. Love the sheets. 2nd time to..."
Tessa P.
love the fabric and color. I had a good sleep:)
PLAIN FOSSIL PILLOWCASE
Purchased item
PLAIN FOSSIL PILLOWCASE
"love the fabric and color. I had a good slee..."
Jo Loie S.
very fast and smooth pick up, no delays
Plain Spruce
Purchased item
Plain Spruce
"I like how the color matches the picture exac..."
Bevs N.
Not good
Two-toned Fossil
Purchased item
Two-toned Fossil
"Not good asking for a return pero wala nagrer..."
Kim John C.
Customer service not responding at all. There was no tracking number to track delivery. Got an email asking for reviews but we didn't received anything. Didn't got delivered
Two-toned Titan
Purchased item
Two-toned Titan
"Never got the bedsheets, customer service not..."
Bianca D.
easy and straightforward
Two-toned Old Rose
Purchased item
Two-toned Old Rose
"it's soft and comfy!!"
Camille G.
Might be nice to have regular order updates regarding delivery especially that a rider will be dropping off the order and item is not shipped via local courier. Also didn't like that i was buying promo item and yet website did not allow me to increase pre-wash service to 2. With this, I assumed seller to automatically pre-wash the second item too since system automatically cancels the second pre-wash at check out. Might be nice to also leve a note as to which was washed upon delivery.
Plain Mint
Purchased item
Plain Mint
"Color is very cool and relaxing upon unboxing..."
Chevy G.
Online shopping using your app was easy. Will definitely consider a repeat order should we have additional need for bed linen.
Plain Titan
Purchased item
Plain Titan
"The duvet and bed sheet are as expected. How..."
Reanne Eizella L.
Will order again!
Plain Coast
Purchased item
Plain Coast
"It was more than what I’ve expected!"
Caroline Grace F.
Hassle-free and very fast delivery.
Two-toned Dream
Purchased item
Two-toned Dream
"Seems durable yet very soft material. Cool to..."
Malvin D.
Easy to buy
Plain Sky
Purchased item
Plain Sky
"Very nice"
Michaela M.
They don't know how to inform customers when there are delivery delays. They didn't respond when we had issues with one of our orders
Plain Sky
Purchased item
Plain Sky
"We didn't receive this shade. We were given a..."
Vanessa V.
Poor customer service, wrong color
Two-toned Fossil
Purchased item
Two-toned Fossil
"Not good experience. I ordered yellow bedshee..."
Johnson L.
Took 8 days to be delivered. Will never order again.
Two-toned Coast
Purchased item
Two-toned Coast
"Ordered June 10. Deliveree June 18. 8 days..."
Mary W.
HOPE THIS RESPONSE GET INTO YOU, I THOUGHT IT WAS A SCAM BECAUSE IT TOOK DAYS FOR ME TO RECEIVE A MESSAGE THAT IT IS ALREADY FOR PICKUP KALA KO NA SCAM NA KO
Two-toned Maple
Purchased item
Two-toned Maple
"IN MY OPINION, NOT REALLY 100%SAME WITH THE P..."
Shaira T.
Very accommodating
Plain Ecru
Purchased item
Plain Ecru
"Love it!"
Maricar T.
hassle-free shopping experience
Plain White
Purchased item
Plain White
"great value!"
Cielo A.
Always the fastest and the most reliable.Keep it up!
Two-toned Titan
Purchased item
Two-toned Titan
"Hands down the best and the most affordable,..."
Clarisse B.
Disappointed with the quality—nowhere near worth the ₱3,245 price even with Buy 1 Take 1. Feels like a generic rebranded level sheets marketed as premium. Rough fabric, underwhelming duvet filler, and misleading ads. Tried to return it within 3 days, unused and in original packaging, but customer service was unresponsive and refused the return. Poor product and worse service. Definitely not ordering again.
PLAIN DREAM PILLOWCASE
Purchased item
PLAIN DREAM PILLOWCASE
"One of the most frustrating and disappointing..."
Don A.
Fast delivery
Plain Coast
Purchased item
Plain Coast
"This is my 2nd purchase. Took advantage of th..."
Kestine E.
I love the items, but the delivery service takes up to 2 weeks or more. When you follow up their response time takes long. Not satisfied with their customer service.
PLAIN WHITE PILLOWCASE
Purchased item
PLAIN WHITE PILLOWCASE
"I love it!"
Phoebe L.
Responsive
PLAIN SPRUCE PILLOWCASE
Purchased item
PLAIN SPRUCE PILLOWCASE
"It was soft and smooth. Love to sleep on it!"
Nicole Emmerie U.
Seller is very responsive with questions and accommodating!
Two-toned Oakwood
Purchased item
Two-toned Oakwood
"Good quality sheets!"
Archie R.
POOR CUSTOMER SERVICE!!
Plain Oakwood
Purchased item
Plain Oakwood
"I was asking to stop the shipment because I p..."
Daphne O.
I didn't receive my order, had to ask for updates and didn't always get replies. Still haven't received my order!
Premium White Striped
Purchased item
Premium White Striped
"I still didn't receive my order, it has been..."
Carilyn Joan C.
They’re accommodating and responsive. Thank you!
Two-toned Ecru
Purchased item
Two-toned Ecru
"Beyond expectations. Thank you!"
Renz G.
Good buy
Two-toned Ecru
Purchased item
Two-toned Ecru
"Good buy"
Nelson C.
No goods yet! You are making it appear that goods have been delivered!
Pre-Wash Service
Purchased item
Pre-Wash Service
"Where are the goods? U r asking for comments..."
Melissa R.
No hassle online shopping.
Plain Spruce
Purchased item
Plain Spruce
"Very soft sheets. A must have!"
Jamie I.
Very easy Fast delivery
Plain White
Purchased item
Plain White
"Love the duvet set. I can really say the the..."
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