Emails from missing balls that I ordered and paid for have never been answered. Very disappointing
Purchased item
The Dugout Club
"Had no idea it was a subscription until I rec..."
Kevin G.Verified
…
Purchased item
KYNVALE TEE POPPER
"Cheap material 1st try broke"
Shelley P.Verified
Wasn’t aware that the free gift is a subscription I’m signing up for with no actual information about it or anyway to cancel it.
Hasn’t responded to my email I sent a couple days ago
Purchased item
Tee Popper Balls
"The balls were fine. The popper broke after s..."
Christine M.Verified
The Dugout Club was hidden in the purchase of the popper tee. It forces a subscription I never asked for.
Purchased item
The Coaching Playbook
"I never received this product."
Lanette S.Verified
I emailed support and no response from them
Purchased item
The Dugout Club
"The unit stopped working after one try"
Reeva H.Verified
Same
Purchased item
The Dugout Club
"Didnt even realize it was a subscriptoon and..."
Derek J.Verified
Great customer service
Purchased item
KYNVALE TEE POPPER
"Awesome training tool. Get the reps"
Luc-xavier L.Verified
This is a fraud
Purchased item
The Dugout Club
"This is a fraud to bill more than expected."
Doug G.Verified
👍
Purchased item
The Dugout Club
"Grandson loves it!!"
Alyse S.Verified
Terrible customer service.
Purchased item
The Dugout Club
"TERRIBLE customer service 👻"
Benjamin R.Verified
You guys never shipped my order or my replacement after my first order and charged by twice. This company is horrible.
Purchased item
The Dugout Club
"Never received my order. This company is hor..."
Jason B.Verified
great
Purchased item
Tee Popper Balls
"looks good"
Andrew R.Verified
Would have been nice if I got what I thought I ordered!
Purchased item
Tee Popper Balls
"The photo showed 5 balls, we got 3. There was..."
Travis G.Verified
No help on finding my order
Purchased item
The Dugout Club
"Hasn't showed up.
No help from anyone to sort..."
Caroline P.Verified
Sent an email regarding my invoices and order and still not have an answer
Purchased item
Tee Popper Balls
"Only received 3 balls. Not what the picture l..."
Dan C.Verified
Subscription issue. Lack of response.
Purchased item
The Dugout Club
"Don't sign people up for auto renewing subscr..."
Dave M.Verified
Popper worked one time before the mechanism broke. Packaging and labeling completely different. Doesn’t seem to be as advertised
Purchased item
KYNVALE TEE POPPER
"Product came in a very beat up box
Product p..."
Rob S.Verified
Con men
Purchased item
The Dugout Club
"Con men"
Christa L.Verified
Very slow to no customer service. Product broke after 15 minutes.
Purchased item
KYNVALE TEE POPPER
"Received a different item than the tee popper..."
Matt C.Verified
Horrible customer service, horrible product
Purchased item
The Dugout Club
"Product broke on first use, literally first p..."
April F.Verified
Same as previously noted.
Purchased item
The Dugout Club
"This subscription add on is deceptive and can..."
Christian H.Verified
Charged me twice and product never arrived. Total con!
Purchased item
The Coaching Playbook
"Charged me twice and it never arrived. Total..."
Jordan F.Verified
I don't even know what the dugout club or the other resource is. I've never received anything or given information on how to access it.
Purchased item
KYNVALE TEE POPPER
"Immediately after buying this my debit card w..."
Bobby N.Verified
Le site pour la commande est mal fait, j'ai commandé 3 kynvales avant de comprendre que j'avais passé 3 commandes. Il n'y avait pas de message de confirmation. Mal fait
Purchased item
KYNVALE TEE POPPER
"Il est très fragile, la première journée que..."
Brian D.Verified
Easy and efficient. Great communication!
Purchased item
KYNVALE TEE POPPER
"Our son uses it daily! Really helping with hi..."
Tansy K.Verified
Poor packing, poor shipping, quality sub par.
Purchased item
The Dugout Club
"Crushed box, was part of a birthday gift and..."
Dimity H.Verified
Terrible
Purchased item
The Dugout Club
"Not scam people and putting this into a bundl..."
Tracy D.Verified
Give me back my payment that I cancelled such service
Purchased item
The Dugout Club
"Stop charging people for a service they cance..."
Marla J.Verified
Cheap product that broke almost immediately. You can buy it on Amazon for a fraction of the cost.
Purchased item
The Dugout Club
"You are intentionally vague about this subscr..."
Julon H.Verified
Terrible customer service. Part of my order is missing. Product does not function as advertised.
Purchased item
The Dugout Club
"This is how my package arrived. The dugout cl..."
William S.Verified
Na
Purchased item
KYNVALE TEE POPPER
"Grandkid loves it"
Tien-lun C.Verified
Charged me for a replacement.
Purchased item
The Dugout Club
"Charged me for a replacement. This is a scam."
Robert D.Verified
Never get any responses about my broken product
Purchased item
The Dugout Club
"The tee popper broke after a week and I've em..."
Angie L.Verified
See last comment, terrible company and service
Purchased item
The Dugout Club
"I was not given clear instruction that there..."
Matthew B.Verified
Easy to order and shipped quickly.
Purchased item
The Dugout Club
"This product is great. There are no batterie..."
Kevin C.Verified
Website was easy to navigate.
Purchased item
The Dugout Club
"My 9 and 7 year old both love it. They’re out..."
Shelena G.Verified
While my kid loves the popper, everything else is terrible. Customer service took a few weeks to get back to me, I was not told that I would be paying for a subscription when I purchased the popper and I never received any log in information for the subscription I didn’t realize I was purchasing with the popper.
Purchased item
The Dugout Club
"Terrible. Never received anything about this...."
Michelle F.Verified
Poor customer service
Purchased item
Tee Popper Balls
"I have replied twice to this - the product is..."
Ryan L.Verified
Terrible customer service and accountability. Product broke 3rd time using it. Pathetic
Purchased item
KYNVALE TEE POPPER
"Broke the 3rd using it. And no one responded..."
Christine F.Verified
I didn’t receive part of my order and was apparently signed up for the dugout club without realizing it’s a monthly subscription. I’ve submitted multiple requests to the help centre and have received no response. Terrible customer service