I have never - and I mean never - had such horrific customer service in my life.
I returned the item without even opening the box due to the service I received before it arrived.
You have my order number…. You should look up the communication (or lack thereof) between us.
I ignored your first few requests for a review but you just keep sending them.
Perhaps if your customer service was as diligent as your request for a review, I might still own a NOBL carryon.