The print approval process was helpful - there was an error but it was fixed in the second proof! There was also a mix up in production and the wrong print/frame were sent to me by mistake. However, customer service representatives were wonderful. They addressed the issue, had a new one made and sent within a week so it arrived, perfect, before Mother's Day. I appreciate all they did to make it right, even if it was a little inconvenient. The print itself is beautiful and I can't wait to give it...